IM

IAN MCKENZIE

United Kingdom

Reviews

Review of CruiseKings


Rated 5 out of 5 stars

Nothing was too much trouble

Nothing was too much trouble. Our agent Sophie provided numerous quotes as we were undecided on which type of cabin , number of travellers etc. Eventually once our minds were made up the booking process was very easy . Not at all pressured , and every question we had was answered fully.Sophie was very knowledgable, polite and patient which made the whole process stress free

3 March 2026
Unprompted review

Reply from CruiseKings

Dear Mr McKenzie,
Thank you so much for your positive feedback. it is lovely to hear your kind words of appreciation for our polite and patient cruise expert Sophie and the knowledgeable booking experience she provided you. We do all we can to provide our customers with the best service and it always makes our day when a customer appreciates it. Thank you for choosing us and we hope to assist you again soon.
Kind regards,
Melisssa Gambles
CruiseKings

Review of DFDS


Rated 5 out of 5 stars

All very organised and professional and…

All very organised and professional and curtious staff.

29 June 2025

Reply from DFDS


Good morning Ian
We appreciate you sharing your experience on your Dover-Dunkirk journey.It's great to hear that you found our staff professional, courteous, and our services well-organized.
Monika

Customer Interaction Shift leader

Review of DPD UK