Christine

Levering på rekordtid.
Det var dog omstændeligt at få oprettet en konto først og at skulle finde en printer for at printe en label.

Nizhoni is deliberately misleading buyers by posting photos from third party websites of items they pretend to be selling but don't have in their possession.

I bought a handmade vintage pendant (heart shaped row of turquoise, Dan Dodson) at Nizhoni Traders LLC online, and asked for an updated photo in daylight to confirm the type and colour of turquoise in the pendant. Nizhoni refused to send a photo and insisted that the pendant was identical to the sales photos.
Once the pendant arrived, it was not the one from the sales photos, but a completely different pendant. Same design, but not the stones from the sales photos.
It turns out that Nizhoni had lifted the sales photos from an auction website instead of taking their own photos of the actual item they put up for sale, so they knew exactly what they were doing. Nizhoni is deliberately misleading buyers by posting photos from a third party website of an item which they don't have in their possession.

How it's going:
Paypal is requesting that I return the item to get a refund of the payment. So the return shipping will be out of my own pocket. I already paid steep import taxes out of my own pocket. But the return shipping is very expensive for privates in my country, so essentially it'll cost me half of the price of the pendant in return shipping and import taxes, which Nizhoni will not refund.
So should I pay even more to return the item?

I recommend to stay away from Nizhoni Traders. Don't buy from them. There are plenty of decent and honest turquoise sellers out there. Nizhoni is not one of them.

Edit:
I ended up keeping the item because I had to pay for international shipping myself, and because I wouldn't get all the money back I had paid for import tariffs. I would've been out of pocket even if I returned the item.
I wish I could upload photos of Nizhonis sales photos and photos of the actual item I received, which was not identical. The items are clearly different. But uploading photos unfortunately isn't part of Trustpilot's service.

In short — Nizhoni DID send me a different item than the one they sold to me on their website.

Nizhoni's reply to this review where Nizhoni accuse me of fraud and stealing is straight up slander.
And Nizhoni never replied to me directly about this matter, and they never offered to cover the return.

Please understand that this is a genuine review reflecting my personal experience with Nizhoni. And Nizhoni has proven to be dishonest, unresponsive, and slanderous.

I recommend staying far away from Nizhoni Traders.

I received the order in a timely manner — organic castor oil and a large wrap.
However I was terribly disappointed to learn that their pads and wraps are made of some kind of synthetic fabrics — most likely polyester. Polyester is known for releasing hormone disrupting etc. compounds which will then penetrate the skin and enter the body along with the castor oil. On the website they only ever mention organic cotton, and they don't write anywhere that the pads and wraps aren't made of organic cotton. It's deceptive and dishonest, and makes on wonder if they're lying about the quality of their castor oil too.

SCAM PAGE! Siden er fake og tager bare folks penge, når de bestiller. Blokér!!!

Pillowslides sent me a size smaller than what I ordered. Automated customer service insists that I should pay shipping for a new pair in the size I already ordered in the first place! Finally I got through to a person on pillowslides *a* gmail com who then sent me a size larger as I had ordered originally. So it worked out in the end although the whole thing took about a month.

They’re always nice, knowledgeable and helpful at Naturpoteket — and they often have extra special goods that you can’t get anywhere else :)