MS

Ms Stevenson

Switzerland

Reviews

Review of Matratzen Discount

Rated 5 out of 5 stars

Very good customer service

Very good customer service. One part of our order came within a few days . The remaining item was a bit delayed but when I asked about it, it arrived the next day. Thank you

20 December 2025

Reply from Matratzen Discount

Hello Ms. Stevenson,

Thank you for your wonderful feedback! 😊 We are very happy to hear that you are so satisfied with our customer service.

It is always our goal to deliver to our customers quickly and reliably. We are sorry that part of your order was delayed, but it's nice to know that we were able to resolve the issue quickly.

Thank you for your patience and support!

We wish you many relaxing nights with your new products! 🌙

Review of British Corner Shop

Rated 1 out of 5 stars

Haven’t yet had the delivery yet

Haven’t yet had the delivery yet. Have chased many times. Difficult to get on the phone; business hours short and only during the week.

26 March 2021

Reply from British Corner Shop

Hello Ms Stevenson

Thank you for your review. We are ever so sorry that your delivery was delayed and that you have had trouble reaching us. Just so you know, we are currently available by telephone during the week between 9.30AM and 4.30PM and at the weekend for email and voicemail queries between the same working hours.

I can see that your parcel has now been delivered, so a member of our Customer Services team has contacted you to confirm this. We hope that all is well with the contents of your order and that you are enjoying them despite these issues.

Laura, British Corner Shop