SI

Silvio

Switzerland

Reviews

Review of Matratzen Discount


Rated 1 out of 5 stars

I wish i read the reviews of the shop…

I wish i read the reviews of the shop before deciding to buy from them.
The matress was delivered way later than expected, the smell is very toxic and still strong after a full week, despite the Okeo TEX certification. Altough i kept the matress outside for ventilation the whole time, it still iritates my eye and nose.
The comfort is simply not there, i have back pain in the morning and on the top of this, for delivery in Switzerland i had to pay taxes, altough it was not specified anywhere.
No posibility of return either as i have to bear the cost.
Considering all these things, the worst purchase i have ever done and i feel like i am being scammed by this so called shop.
Totally not recommended.

27 February 2026
Unprompted review

Review of Planzer Transport AG


Rated 1 out of 5 stars

Slower than slow

Many one star reviews and i am force to do the same.

Veeerrrryyyy slow delivery for a very small package. I am on the forth day of waiting, the weekend is comming and it looks like i have to wait a whole damm week when i pay the same price as for competitors. I see that they are answering polite to the bad reviews, but hey!
People don't need excuses, they need quality service which this company obviously cannot provide. From now on i will avoid them by any means.

12 March 2021
Unprompted review

Reply from Planzer Transport AG

Dear Silvio
Thank you for your Feedback. We are still a very young parcel service and try our best to improve ourselves. Usually on this platform mostly customers with a bad experience write a review, so the first thing we do is of course to apologize. But we also always try to find a solution. Have you contacted our customer support already? Or you can send us your delivery number to kommunikation@planzer.ch and we try to speed up the delivery.
Best regards
Team Planzer