Steven Richardson

We have come off their web site due to a major problem and loop hole they seem to work in....
As a hotel (us) they only send a "name and phone number" for a guest booking.
NO ADDRESS. NO CARD DETAILS. NO EMAIL. NOTHING !!!!
This goes against hotel rules since 9/11 and definitely against Covid19 rules of keeping addresses of guests.
I don't understand how any HOST would be happy accepting a total stranger into your home, or business with just a name and phone number.
LOOP HOLE and a DANGEROUROUS ONE !

Brilliant company moved both my home supplies to this company, had to make 2 calls this week to set up the new accounts and pass on the meter readings and the phone was ANSWERED IN 4 MINUTES !!! fantastic The staff where able to help me and organise setting up the online account also, very helpful very friendly, would definitely recommend this energy supplier brilliant.