How they survive as a business amazes me
I went to Knox MYERS on the last day of business -l bought a heap of clothes. My husband stood in the queue, while l still shopped as they kept reducing prices. As the register times out after 20 or so items. We had 11 consecutive dockets, it wasn’t until l got home that l realised l had been overcharged $1000 dollars. I had been there a few times in the week prior so l knew the prices. It has taken a year to get some of the money refunded. I went to head office, twice. I got a ladies name and reassurances that she would look into it. I waited 6 months trying to ring this lady (whom was always in meetings and never rung back.)
Finally she decided to ring after we went into head office the second time. She had six months to work through it and this was the first time she had rung back. She had obviously not done any investigation into my complaint as the amount they said they could “prove” was a third of the amount they had overcharged me.
I have been fighting them for a year now and am so angry-they hide away in head office, which you can’t even get to unless you head office unless you have a card.
Their practices suck.
They are rip off merchants
If you do not feel this is a true review l will publish the ladies name and contact number (which is near impossible to find anywhere)
