After purchasing a top up for my…
After purchasing a top up for my daughters phone. I’ve received a receipt but states that it’s still pending. Anyone else had this issue? How long before it shows on her phone? I’ve also emailed you guys so hopefully someone will be able to answer my issues and rectify
Reply from On Top Up
Dear Leon Bryce,
We are sorry to hear that your experience with us was unsatisfactory, and we thank you for your time. We would be glad to look into this further for you. Sandro has contacted you via email to assist you further regarding your concerns.
Feel free to let us know if you have any further concerns, simply by confirming the registered email address of the account in question. You can find us at the following link: https://ontopup.com/contact.
Warm regards,
Ana
