Helen Venables

United Kingdom

Reviews

Review of Northern Gym Equipment

Rated 1 out of 5 stars

Items never arrived and no customer service

The items appeared to have got to evri. I chased up multiple times with northern gym equipment. No meaningful response. Evri status said returned to sender. Disappointed! Would steer clear!

16 January 2026
Unprompted review

Reply from Northern Gym Equipment

We’re very sorry to hear about this and completely understand your disappointment. This is not the service standard we aim to provide.

We’re a small business, and recently several staff members have been unwell, which unfortunately caused delays in responding to emails. We fully acknowledge that our communication fell short and sincerely apologise.

Please email us directly at team@northerngymequipment.com
with your order details, and we will prioritise your case to confirm the status of your items and arrange a prompt resolution.

Thank you for bringing this to our attention, we want to make this right.

Review of Kellogg’s UK & IRE

Review of Kellogg’s UK & IRE

Rated 1 out of 5 stars

All bran new recipe

All bran new recipe. I'd like my money back after buying a large box. Anyway how the new recipe is bloody awful. I won't be buying it again and will look at other brands. It's tasteless, no body to it and need to be taken off the market. Kellogs are treating customers like idiots.

5 September 2025
Unprompted review

Review of PureGym UK

Rated 4 out of 5 stars

Gym layout and equipment is excellent

Gym layout and equipment is excellent. Not always easy to find staff. Noise level from equipment and music can be too much in peak times. Member of staff didn't show for an appointment I presume booked and no staff at the induction point. Waited 15 mins. I left.

9 October 2024
Unprompted review

Reply from PureGym UK

Hi Helen - Thank you for sharing your review! We value and take note of all feedback from our members. Our goal is to create a welcoming space where you can enjoy an effective workout in a clean, safe, and friendly environment.

We strive to offer a diverse selection of equipment to ensure everyone has plenty of workout options, so we're glad to hear that you're pleased with it. Regarding your points raised on noise levels and your experience with your local staff, we are reviewing feedback and will ensure this is addressed in club. Thanks again, PureGym.

Review of Plümo

Rated 2 out of 5 stars

Disappointed

purchased two of these. Looked and sounded great. The loops too long and only way to adjust is tie a knot in it. baggy poor fit around the jaw. Tgey feel super hot after 5 to 10 min wearing. Bought a better quality one for less.Disappointed for the cost.

13 July 2020
Unprompted review

Review of British Gas

Rated 2 out of 5 stars

Late for appointment and no PPE or foot cover

Booked appoint 8 till 1pm. Engineer rang me at 1.55 pm to say on his way and no apology. No Protective clothes and no cover on shoes and coughed a few times throughout the house which concerned me as went in all rooms to check radiators In View of corona virus issues I expected more. Left the emersion door wide open too. Issue was sorted at least. Not sure if British gas have provided the right clothing etc. Shame.

18 April 2020
Unprompted review

Reply from British Gas

Hi Helen, this isn't great to read! Sorry to hear our engineer was a little late, due to the nature of their work, a previous job can sometimes over run. I can assure you looking after our customers and employees is our number one priority and more info on how we're doing this is available here: https://www.britishgas.co.uk/covid19 ^Kirst