Gym layout and equipment is excellent
Gym layout and equipment is excellent. Not always easy to find staff. Noise level from equipment and music can be too much in peak times. Member of staff didn't show for an appointment I presume booked and no staff at the induction point. Waited 15 mins. I left.
Reply from PureGym UK
Hi Helen - Thank you for sharing your review! We value and take note of all feedback from our members. Our goal is to create a welcoming space where you can enjoy an effective workout in a clean, safe, and friendly environment.
We strive to offer a diverse selection of equipment to ensure everyone has plenty of workout options, so we're glad to hear that you're pleased with it. Regarding your points raised on noise levels and your experience with your local staff, we are reviewing feedback and will ensure this is addressed in club. Thanks again, PureGym.