Terrible service, don’t use this company you have been warned they are hopeless After this review the company said I was mistaken as they could find no details of my booking . I was not the lead name but they had my details and money - just beware and use another company.
14 February 2026
Unprompted review
Reply from LoveitBookit
Good Afternoon Mrs Mills,
Thank you for taking the time to leave a review.
We take all feedback extremely seriously. However, after carefully checking our records, we are unable to find any booking or correspondence under your name.
We have contacted you via Trustpilot to request further information (such as a booking reference, email address or contact number) so we can investigate this matter fully and resolve any genuine concerns. Unfortunately, we have not received a response from you.
It is possible this may be a case of mistaken identity, however if you have booked with us, we would genuinely welcome the opportunity to look into this and put things right and kindly request for you to please contact us directly with your details so we can assist you promptly.
At first this company seem very genuine & professional, until we had paid, the communication stopped. After reading some disturbing reviews I finally managed to contact Patsy Valentin , who gave me a sob story, ghosted ever since. Money wasted, Avoid this company