United Kingdom
Review of Travelodeal
Nash was very helpful and found us the best flights etc for our trip . Would highly recommend
Reply from Travelodeal
Dear Customer,
Thank you for your fantastic review! We're thrilled to hear that Nash was very helpful and found the best flights for your trip. Your recommendation means a lot to us.
We truly appreciate your feedback and look forward to assisting you with future travel plans.
Best Regards,
Travelodeal Team
Review of CruiseKings
First time I booked with cruise king (katie) in Jan 2026 . Very helpful and informative. Nothing was to much trouble . All questions answered and diffrent options looked at for best deals . I had such confidence within katie . I called her again in Feb 2926 to book another cruise to the Caribbean. Again nothing was to much trouble . Gave me lots of options. Different cruise ship with different destinations. Helped me to decide on the best one for us . Couldn't recommend them enough
Reply from CruiseKings
Thank you so much for your wonderful 5 star review and for choosing Cruise Kings. We are thrilled to hear that your first experience with us in January was so positive that you came back to us in February to secure your booking. It is fantastic to know that our Cruise Expert Katie provided such a helpful and informative service and took the time to explore all the cruising options with you. We will be sure to let Katie know your kind words and we look forward to helping you arrange many more cruises in the future.
Kind regards
Kerry Christie
Cruise Kings
Review of Travelodeal
Nash very helpful operator. Very polite. Would bool again
Reply from Travelodeal
Dear Customer,
Thank you for your 5-star review! We’re happy to hear that Nash was very helpful and polite. We look forward to assisting you again on your next booking.
Best Regards,
Travelodeal Team
Review of ao.com
Really helpful deliverier men did everything to get appliance in house . Would definitely recommend
Review of Your World Nursing
Joe was very helpful. Explained the whole process . Was never to busy to answer questions or provide information. Very quick response time . Helped me navigate the training portal
Would highly recommend this company
Reply from Your World Nursing
Thank you for taking the time to write a positive review about Joe & Your World! We truly appreciate your feedback and are delighted to hear that we exceeded your expectations.
Review of Wave Spas
So disappointed
I ordered my swift ridged foam hot tub last year in June/July pre ordered for August. It was for my partners therapy as he is disabled. This did not turn up till the end of Sept.
In Oct/November the pump unit broke and was over heating the water so we could not use it .
In August there was and issue withe the liner at the seam at the bottom . Which was leaking water . I emailed the company who told me to repair it with the repair kit which cam with the hot tub . We did then 2 weeks later the entire seam come apart on the liner .
Again I contacted the company to be told the liner is out of warranty which is only 6 months . I sent photos to the company to show that this is not a warranty issue that this is a product fault and should be replaced.
This is the response I got
I'm sorry to see the seam on your liner looks to have come apart, however the body of the spa is only covered for 6 months from the day it arrived on your doorstep.
This means we're unable to facilitate any replacement parts I'm afraid.
We are however, looking at the possibility of stocking replacement liners for your spa on our site in the coming months, so keep an eye out for this
I'm sorry to see the seam on your liner looks to have come apart, however the body of the spa is only covered for 6 months from the day it arrived on your doorstep.
This means we're unable to facilitate any replacement parts I'm afraid.
We are however, looking at the possibility of stocking replacement liners for your spa on our site in the coming months, so keep an eye out for this
So they don't even stock a liner for my hot tub . So after spending almost £1000 I now have a hot tub which I can't use after less then a year .
To say I am disappointed would be an understatement
Reply from Wave Spas
Hi Zara,
I am disappointed to read your review as this is not how we want our customers to feel.
We are incredibly proud of both the products and services we provide to our customers and it is unfortunate to hear your views on us is so negative.
In relation to the warranty and the 6 months timeline, this is something we can't extend I'm afraid.
Faults and warranty issues are the same thing I'm afraid.
We are looking into the possibility of stocking and selling the replacement liners for this tub in the future.
If this takes place we will contact you in the future to notify you of this.
I am sorry you feel this way and we are unable to help any further due to the warranty ending.
Kind regards,
Michael S @ Team Wave
Review of WaveDirect
I ordered my swift ridged foam hot tub last year in June/July pre ordered for August. It was for my partners therapy as he is disabled. This did not turn up till the end of Sept.
In Oct/November the pump unit broke and was over heating the water so we could not use it .
In August there was and issue withe the liner at the seam at the bottom . Which was leaking water . I emailed the company who told me to repair it with the repair kit which cam with the hot tub . We did then 2 weeks later the entire seam come apart on the liner .
Again I contacted the company to be told the liner is out of warranty which is only 6 months . I sent photos to the company to show that this is not a warranty issue that this is a product fault and should be replaced.
This is the response I got
I'm sorry to see the seam on your liner looks to have come apart, however the body of the spa is only covered for 6 months from the day it arrived on your doorstep.
This means we're unable to facilitate any replacement parts I'm afraid.
We are however, looking at the possibility of stocking replacement liners for your spa on our site in the coming months, so keep an eye out for this
I'm sorry to see the seam on your liner looks to have come apart, however the body of the spa is only covered for 6 months from the day it arrived on your doorstep.
This means we're unable to facilitate any replacement parts I'm afraid.
We are however, looking at the possibility of stocking replacement liners for your spa on our site in the coming months, so keep an eye out for this
So they don't even stock a liner for my hot tub . So after spending almost £1000 I now have a hot tub which I can't use after less then a year .
To say I am disappointed would be an understatement.
Review of Wave Spas
It is a shame that this only way to receive a reply from your company.
I had a reply telling me that my hot tub would be dispatched today and I would receive tracking information for.this .
Unfortunately this has not happened.
If you are not going to dispatch this today then it would be better to tell the customer surely instead of leaving them wondering what is happening. This is very poor customer services.
Reply from Wave Spas
Hi. I have emailed you directly. Once again we are very sorry for the delay and will get your order to you as soon as we can. Kind Regards, Becca @ Wave Direct
Review of Wave Spas
I ordered and paid for my hot tub . I received a confirmation email from them . But no other information. After 5 emails over two week period of trying to gain information of delivery date . And multiple attempts through website to be told they can't find my order .
It is with disappointment I am writing this review
Reply from Wave Spas
Hi Zara, we are expecting your hot tub to be dispatched tomorrow. Once it has been dispatched you will recieve tracking details via text and email. I do hope you enoy your hot tub. Kind Regards, Becca @ Team Wave
Review of Bamboo
Very quick and easy . All information given in easy to read format.
No intrusive questions.
Very happy
Reply from Bamboo
We're pleased to hear that you're happy with our service Zara!
