They DO NOT TOP UP YOUR PHONE !
They DO NOT TOP UP YOUR PHONE !! They charge you £12 for a £10 voucher, they send email you a voucher number you then have to manually enter into your phone. Most other service 1) Dont charge you a 20% fee and 2) automatically top up your phone. I will not go near them again.
Reply from On Top Up
Dear Mark,
We are sorry to hear that your experience with us has been difficult, we do try to make the service costs as clear as possible. We would be glad to look into this further for you, unfortunately, we have not been able to locate a matching account.
Feel free to let us know if you have any further concerns, simply by confirming the registered email address of the account in question. You can find us at the following link: https://ontopup.com/contact.
Warm regards,
Ana
