Bradley and Lizzie are great trainers. However there are 3 niggles about this gym.

Most importantly there is a chronic lack of secure bike parking. PureGym has a carbon reduction climate change policy. It's just green-washing, however, if gym users get their bikes stolen. This happens often, other members who are cyclists have told me. The head office hasn't provided investment for cctv for the pitiful 5 bike spaces.

Huge numbers of members are students. It's impossible to park securely in mid winter. There's a lift which it would be so easy to give cyclists access to. On the landing next to gym entrance there is space for at least 20 bike racks, especially the type where you hang the front wheel up like you find on some trains.

People who like to keep fit often invest in expensive bikes. PureGym should support those of us who keep fit outside the gym and don't drive or get the bus to the gym. We choose to leave our cars at home because we care about climate change. It seems that PureGym doesn't care.

Given the environment and climate change, I'm generally uncomfortable with overheated gyms. It's good to exercise without sweating buckets. But this gym is so poorly insulated that, even after two consecutive classes on a Wednesday morning, my fingers are usually white with cold. One trainer had to go downstairs to run her hands under the warm tap between the classes. I often wear 5 or 6 layers to classes in the studio but my hands are still white at the end.

PureGym has been in this building many years. Thousands of members, great profit. If the gym doesn't own the freehold it should lobby the building owner to invest in insulation. If it's this bad in the winter it must be really expensive to air-condition the building in summer.

Finally the music played is awful, even the volume is set by head office. It's intrusive and stifles conversation. It's uncomfortably loud at times of day when head office cranks up the volume. Nobody listens to it.

It would be far preferable to have new music or much quieter classical music with out intrusive beat, such as Mozart and Bach. There's loads of research that shows people are more productive, think more clearly and are happier when non vocal music by Bach is played as background music.

On a positive note the manager is a very customer focused guy.