Service and delays
So originally I gave this company a 1 star review but upon speaking with the owner and realising once she knew about the problem with my order she did everything to try and rectify this for me. I have amended my review.
I have now received my products and am happy with what I ordered.
25 October 2025
Reply from The Secret Asia
Hi Clare, I'm very sorry for the delay and the inconvenience this has caused. Unfortunately, your order was delayed due to unforeseen circumstances. I completely understand your frustration, and I appreciate your feedback — it’s a helpful reminder for me to improve communication and planning, especially when I’m away on holiday.