Was thinking of using this company (recommended online by somebody in Australia) but thanks to Trustpilot I now will not bother. Sounds very stressful, and fancy blocking accounts and not refunding monies within weeks, let alone days. That is just not to be tolerated.
21 August 2025
Unprompted review
Reply from Wirex
Hi Helena,
Thank you for sharing your thoughts with us — we truly appreciate you taking the time to give feedback. We’re sorry to hear that some reviews have influenced your decision not to sign up.
We completely understand your concerns, but we’d love the chance to show you the positive experience that so many of our customers enjoy every day. Our team is here to support you and ensure things run smoothly from the moment you join.
If you decide to give us a try, we’d be delighted to welcome you on board. You can easily register an account and create a support ticket here: https://wirexapp.com/help/request/create, and our team will be happy to assist you right away.
We’d be thrilled to have you as part of the Wirex community whenever you’re ready.