my expensive reusable water bottle was…
my expensive reusable water bottle was thrown away, a practice that is done at the end of every day! Who on earth throws away perfectly usable water bottle that belonged to a member. There is no one at the gym you can speak to, or comment anywhere on this useless exercise of throwing away stuff at the end of every day! Ben, the manager, never available to speak to.
Reply from PureGym UK
Hi Arti. Thanks for taking the time to leave this review, we are sorry to see this is 1 star.
We would like to apologise for any inconvenience caused by this. Please can you expand on the issues that you have encountered with our Member Services team so they can investigate this matter in full and assist with this.
You can contact them at member.services@puregym.com.
Alternatively, you can contact the Gym Manager directly. To find the email address for your gym, head to their homepage and select 'Email this gym' on the Overview page. The inbox is managed by your gym manager who will respond as soon as possible and assist with this.
Thanks, PureGym