This is the first time we have used Shortland Horne. Our 2 contacts were Andy (Sales) and Shelley (Aftersales) Both were very professional, knowledgeable and courteous. Communication was excellent. They took responsibility for keys and viewings and kept us informed throughout the whole process. Shelley went above and beyond, liaising with our buyers and solicitors, keeping us informed every step of the way.Would definitely recommend Shortland Horne from our positive experience.