Consistently Awful from Dudley Port
Another parcel where delivery drivers refusing to deliver.
Sunday: An Indian chap allegedly tried to deliver (wrong address, despite everything provided to identify my home location
Monday: Alexandru - Just didn't bother. Now i am expected to pick up the pieces and collect the parcel because they just cant be bothered.
Again, more Dudley Port incompetency.
Called DPD to complain, spoke to someone who was incredibly unclear, and absolute zero empathy, refused to help.
The seller were wonderful, and refunded me for the item, and now I have to clearly specify DO NOT SHIP VIA DPD. This is not the delivery company to use when you have health issues.
Reply from DPD UK
Thank you for bringing this to our attention. We are sorry you have not received an acceptable service from us. Understandably, you'd be frustrated in this situation. Please allow us to discuss your concerns further and seek a resolution.
DPD UK