Review of dublinnails.com


Rated 1 out of 5 stars

Horrific

Quite, genuinely the worst nail salon in Dublin. They survive solely by brand name and location! I booked via the website and was directed to “Planet Beauty” who claims to be part of Brown Thomas - an utter disgrace. The employee did not even greet me and grunted throughout the entire process - FYI they DO NOT even have basic colours - embarrassing for a company who claimed to be on trend !!! They have recently moved from the “the gel bottle” to reduce costs. They have resorted to another alternative which has resulted in several of my nails breaking and FYI to any unfortunate future customer you will be charged per nail to repair ??? Wake up Nails Dublin Wicklow St - they are failing because of your crappy products!! I would like to reiterate each (working) employee is a dream to work with but front of house doesn’t care about the customers, prioritises friends (which I’ve witnessed first hand ) and alters bookings to make themselves look better and then blames customers.
I cannot reiterate how pleasant each working employee is minus front of staff.
More in the brands lane reinstate quality products, hire more pleasant front of staff and reward their amazing workers doing the job!!

12 September 2024
Unprompted review