Review of ICANIWILL


Rated 2 out of 5 stars

Shop shows oos-products available and colours aren’t truthful

I was informed one item wasn’t sent to me as it was out of stock. I checked the store and it was availabla in all sizes. Asked about this and I was told to re-order. And so I did. But again, they cancelled the item.
I received other products, which colours were completely different than on the website. (Ofc colours can vary depending on your device but the colours were actually different - not just slightly.) Returning costs 6€, even if it’s their failure to sell for ex. dark green as lighter green.
So, the only item I really wanted wasn’t delivered. I assume there was a continuous error on the site. On 2024, webshops do have functionalities to prevent ordering and paying out of stock-products. Obviously ICIW isn’t familiar with these functionalities.

Such a disappointing experience, all in all. Shouldn’t have ordered the first time nor the second time, second time was my bad.

11 August 2024