Review of vidaXL


Rated 1 out of 5 stars

Shocking customer service

After ordering 6 chairs and receiving a text from YODEL advising a date and time slot. The delivery never happened i now had wasted a day off work to wait in. Ok so i understanding this is a let down from YODAL not VidaXL .... HOWEVER on sending a email to VidaXL explaining the problem, their response was "BE PATIENT AND WAIT" shocking customer service..."Yannie".

14 July 2023
Unprompted review

Reply from vidaXL

Hello Steven, we are really sorry for the inconvenience caused, we have sent you an email to find out a solution for the issue, waiting to hear from you.
Khaled.