Impossible to register the product!
Impossible to register the product!
They used to have an online form. Clearly that was too convenient for their customers, so now they tell you to send an email to Gardena.
You get back an email (in German) telling you that they no longer reply to emails and that you have to fill in their online form with your enquiry.
Then you get back another email (in German) asking you if the answers which they given were helpful (which they weren't because there weren't any answers) and to send them an email - which they just told you they don't reply to.
So you send them another email telling them that the answers they didn't provide were not helpful.
You get another email telling you that they've replied to your enquiry, only this time you need to log on to your account to read it.
So you go to the Gardena website (in German) to try to log on to an account that you don't have, only to be told (in German) that the password you've entered is incorrect.
So you try to actually set up an account with them, only to be told by email (in German) that you can't set up an account because you already have an account (yes, the one you haven't set up) Still with me?
You click the reset password link in the email which doesn't take you to a rest password page, it takes you to the home page of the Gardena website.
So you try logging on again only this time you click the forgot password link (in Ger...you get the idea) and they send you a reset password link by email (you know, the things they told you they didn't reply to) Only they don't send you a reset password link.
Instead you get an email thanking you for setting up a new account (yes, that's right, the one they wouldn't let you set up because it already existed)
You've now got 24 hours to 'activate' an account that they wouldn't let you set up. Except the button in the email doesn't do anything, and the link you can copy-paste into your browser just takes you to the Gardena home page.
So, now you have an account which you DIDN'T set up that you can't log on to because the password is invalid and you can't reset it and account which you DID set up, that were told you couldn't set up, which now you can't activate, and a product....
******THAT YOU STILL CAN'T REGISTER!******