I never received my first box, no contact all from them to explain that I wouldn’t be receiving the box, or why I wouldn’t be getting my food. They should have contact me, not me having to chase this.

After me contacting them to query this, I was told that there was a delay with DPD and that the food would be inedible- this was clearly a lie because DPD never sent any tracking info and the food never arrived.
I was told by this company that to make this ‘better’ they would give me my next box at an amazing 100% discount…. So they would send me what I had paid for!!
I explained this wasn’t good enough and I wanted a refund and my subscription cancelled. They again tried to offer me ‘amazing deals’ which aren’t actually deals, just phrased to sound as such.
A really poor service.