Zoofy Reviews 

Zoofy found me an amazing professional. He for sure knew what he was doing, very polite, friendly, and attentive to details.
Zoofy made the transaction secure for both of us!

I had a frustrating experience with Zoofy and the technician assigned to fix my thermostat. Initially, the technician missed the first appointment and showed up 4 hours late for the second one. He seemed confident in diagnosing the issue via text, but his diagnosis turned out to be incorrect. He struggled to resolve the problem, ultimately installing the thermostat in the wrong location without fully configuring it. I ended up having to finish the setup myself.

After all this, I was shocked to receive an outrageously high final invoice, especially considering the incomplete and subpar service I received. It honestly feels like I'm being swindled, as the technician appears to set his rates arbitrarily, without delivering adequate service.

I cannot recommend Zoofy based on this experience, and I urge others to think twice before using their services.

No even one project available in Rotterdam area for a painter!! This page is scam, do not let them charge you. I send an email, that I want to get refunded and close my account and nobody is replying for four days!

They rip off customers. I tried to book a job to which they responded that they couldn't find a professional. Hence, I moved on with my life. Later on last minute they sent a mail (which ended up in the spam folder) saying that eventually they managed to find a professional. I couldn't cancel the job on time as the only confirmation shared with me was a spam-alike mail, which I didn't see immediately, and even though I read it that day, it was already too late to cancel. It feels like they do this on purpose so that they can create income on cancellation costs.

Very happy with how easy was to get someone to repair our doors, super informative as well.

Mr. Aiman Ajam was very helpful, besides the service was on time and perfect. Thank you

Be careful ! Do not make business with these people.
I agreed on a price per hour, per person. After not much more than one hour they stopped working, they left for a break, they came back over an hour later and they charged me for the whole time. Instead of 5hrs job they first tried to charge me 12 hrs! No one answers the phone at Zoofy, so after long discussion I had to agree on pay 8hrs or else they would not leave.

I sent a complaint to the company, and after almost three weeks of waiting, they insisted the worker was right. I sent proof of times and they still rejected my request.
As if this was not enough, three weeks later, all of the sudden, they charged me 35€ extra for removing the waste, while not only this was never discussed, they didn't remove the waste, I had to do it myself, I sent photos proving this, and they just ignored me and still charged it.

Would not recommend at all.

I was matched with an "expert" for a job, texted with him after the match to make sure he was communicative, and even got confirmation the day before the appointment that he'd be arriving on time.

The day of the appointment the expert never showed up, and didn't respond to messages or phone calls. I reached out to customer support who were also unable to contact him.

They offered to make a new appointment for me, with no guarantee of finding someone for the same day despite the job being time sensitive. Their "compensation" was to not charge me their 25 euro service fee for the new appointment.

To me this "compensation" is a joke, considering I wasted a day dealing with the results of the no show. My request for a reduced rate for the new appointment was refused, so I chose to find someone to get the job done elsewhere.

Quite an amateur way of running a company, especially given that you are assigned an expert automatically and have no say in the process.

Stay away.

Amazing updates step by step, matching done within a day, job cleared fast and super neat. Thumbs up 👍 guys.

*super fast appointment
*super friendly
*he was looking for a quick and good solution, not an expensive one

Initially, I had a frustrating experience with Zoofy.nl. I placed an order for construction work but soon found a better offer elsewhere. When I tried to cancel, there was no option available, and my attempts to contact support and the assigned specialist went unanswered. The next day, I was finally able to cancel but was hit with a €25 fee, which felt unfair. However, after I left my review, the company reached out and refunded the fee. I appreciate the resolution and their effort to make things right. Updating my review to 4 stars for their responsive customer service.

Tried to get my washer and dryer switch fixed, only my washer worked. The zoofy worker came and now only dryer works. 150EURs and 2+ weeks later

Marlon did a great job, professional, knowledgeable and pleasant to deal with, well done Marlon

They are either scammers, or this is the worst company I have dealt with recently, for the following reasons:

1. I posted an "ad" on Saturday morning for a job on Monday (in most cases, requesting such services implies a sense of emergency). I got confirmation the next day of someone who had accepted. You cannot decline the offer if you are not satisfied with who accepted the offer, and you either commit with him, or they charge you 25 euros.

2. Since I posted my ad within the 48 hours window, I unknowingly committed to paying an unknown person for a service or accept the 25 euros cancellation fee, in case I was not happy with who accepted the offer (the "workers" have a star review system).

3. Be aware, this is NOT a peer-to-peer marketplace, even though they clearly mislead people in that direction. A peer-to-peer system would facilitate offer and demand of individuals/workers on a website against a fee. This is not it.

4. They don't have any phone number to reach out to outside of traditional office hours, BUT they operate their business digitally on weekends, making the customer experience really cumbersome.

I called on a sunday day in August to fix an entrance door that was broken, I received immediate help and in the same morning the problem was solved at a reasonable price

Everything ran smoothly via the website, I just had to select the dates available and the company searches for service workers to perform the jobs. They are also transparent regarding prices. The only issue I had was that they could not find any workers for the timeslots I proposed, so I had to add additional timeslots (the additional timeslots were in the weekend, so it was more expensive). After the worker came and performed the service, he gave me a QR code to scan and the payment was safely processed via the company.

They scam you on a service fee. I put in a request for a job. They didn’t find anyone for it. Then 2 days after they booked a person for me without me having the chance to review anything or say yes or confirm. I had to cancel the job and ended up paying 26€ for a service fee. Will never use the website again.

Quick and professional service of the plumber, requested emergency service and plumber arrived within 30 min, all was solved within 2h (kitchen tap replace)

Excellent service.