I ordered shutters and blinds in March, i have had any contact and phoned the office over a week ago and was assured I would be priority and would receive a call back. I have had no contact and have... See more
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Pretty poor service from a company I have used previously with no problems. Ordered blinds on the 16th April and told 3 weeks lead time, no problem. Booked in for fitting on May 23rd only... See more
Ordered blinds 5 weeks ago and due to be fitted today however last minutes call to advise issue with material Several phone calls later only to be told would be another 2 to three weeks Abso... See more
Gordon & Kyle fitted our shutters both lovely well mannered guys who did a fantastic job. We're so pleased with our shutters. We have an older property with no two walls or windows running straight b... See more
Company replied
Company details
Contact info
678 Glasgow Road, ML2 7SR, Wishaw, United Kingdom
- 0141 374 2213
- sales@zone.co.uk
- zone-at-home.com
4.1
Great
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We just had Jim King fitting our blinds…
We just had Jim King fitting our blinds and he was so professional. Fast and efficient and a joy to chat too. Thank you so much
24 July 2023
Unprompted review
Reply from ZONE
Hi Laura,
We are delighted to hear that you are so pleased with your new blinds and also the great service provided by our Jim, he is over the moon that you have messaged in.
If we can be of any help in the future, please just let us know and we would be happy to help.
Gill
Delighted with blinds good price…
Delighted with blinds, good quality and price. Everyone I dealt with were very pleasant and helpful, fitter James was friendly and professional and blinds were up in no time , Would definitely recommend.
21 July 2023
Unprompted review
Reply from ZONE
Hi Elizabeth,
I would like to thank you for taking the time to send in your very much appreciated message.
We are delighted to hear that you love your new blinds and also the service you received from our team, we will pass your very kind comments onto James.
It really does make our day to hear that you will recommend us to others.
Many thanks again
Gillian
Excellent service, zero Stress
James the fitter was very polite and helpful. Blinds fitted expertly, the company are excellent to deal with. Blinds very reasonabley priced. I've used several times and just asked for quote for pelmets. Lovely range of materials
18 July 2023
Unprompted review
Reply from ZONE
Hi Caroline,
thanks so much for your returning business and lovely review we really appreciate it! We are delighted you love your blinds and look forward to supplying your new pelmets.
We will pass on your kind words to James it will make his day!
thanks again
Lorraine
5 star plus service
Further to my review of 13/6 ,Craig has went above and beyond to solve the issues encountered with this order. . I couldn't be happier with the service he personally provided. I am delighted with the quality of the blinds and wish to thank Jim the fitter for his professionalism and helpful demeanour. I am more than happy to rate zone blinds 5star plus and will not hesitate to use them in the future. Thank you
12 July 2023
Unprompted review
Reply from ZONE
Hi Tom,
We are truly grateful for your message you have sent to us, it really has made our day.
We are delighted to hear that you are so happy with the service that Craig and Jim have provided, we will ensure that your very kind comments are passed onto them.
We look forward to hearing from you in the future if there is anything that we can help you out with.
Thanks again
Gill
Great range of products
Great range of products. Samples were brought to our house within a day. Prompt friendly service, blinds are great quality & reasonable prices. Blinds were put up expertly & quickly with no mess or fuss. Highly recommend
11 July 2023
Unprompted review
Reply from ZONE
Hi Michelle,
Thank you so much for taking the time to post your message, it is very much appreciated.
We are delighted to hear that you are so happy with your new blinds and the service we have provided, we will pass your very kind comments to the team.
Thank you, it really does make our day that you will recommend us to others.
Gill
Fast, Friendly, Quality
We had several black-out roller blinds fitted recently ( in 2 batches). Both fitters Iain & James were fast, friendly, and extremely helpful. Perfect! The blinds are far better than the ready-made & online orders we had previously. Worth every penny!
10 July 2023
Unprompted review
Reply from ZONE
Hi there,
Fantastic, just what we love to hear.
We are delighted that you are so pleased with the quality of your new blinds and also the service we have provided, we will pass your very kind comments onto Iain & James.
If you require any assistance in the future, please do not hesitate to contact us.
Gill
Great service
Great service from start to finish. The blind is beautifully made and James, who fitted it for me was professional and made sure I was happy with everything before he left. I will be using this company again and would be happy to recommend them to others.
6 July 2023
Unprompted review
Reply from ZONE
Hi Alison,
I'm so happy to hear that you love your new blind and are happy with our service! I will pass on your kind words to James :) Hope to hear from you soon!
Thanks,
Hayley
Reply from ZONE
Hi Sandra,
Thanks so much for taking the time to send your message.
It really does make us happy to hear that you will recommend us to others, a huge thank you.
If we can do anything for you in the future, please just give us a call.
Gill
Totally satisfied
Phoned, and they came and measured that same afternoon. Good choice of fabrics available for blind. Totally satisfied with blind, and James, the fitter, was very efficient, and took no time installing it. Will def use them again. Thank you.
5 July 2023
Unprompted review
Reply from ZONE
Hi there,
Thank you so much for taking the time to send in you message.
We are delighted to hear how happy you are with your new blinds and also the service we have provided, we will pass your very kind comments onto James.
We look forward to hearing from you in the future.
Regards
Gill
Fabulous …
Phone Zone blinds to arrange for someone to come & measure for new blinds & pelmets Brian arrived the next day very friendly & nothing was any bother because I had workmen in at the time he was measuring & a few weeks later they were fitted & there absolutely beautiful I can’t thank them enough I would highly recommend them 5⭐️⭐️⭐️⭐️⭐️
5 July 2023
Unprompted review
Reply from ZONE
Hi Gwen,
Thank you for taking the time to leave such a lovely review!
We love to hear you love your blinds and pelmet and that you would recommend us.
I pass your comments onto Brian and our production team. they will be thrilled!
If there is anything else you need in the future just give us a call.
Thanks
Gemma
Lovely Blinds!
Fast, Efficient Service and at a good price. Very pleased with the service from Zone Blinds from start to finish. Delighted with my new blinds and so glad I decided to go for roller blinds with Pelmets, which just finishes them off. Well worth the extra for the Pelmets. Fitter Jim King was 1st class.
5 July 2023
Unprompted review
Reply from ZONE
Hi Frances,
We are delighted to receive your message expressing how happy you are with your new roller blinds, I totally agree the pelmets just finish them off so nicely.
We will pass your very kind comments on to Jim.
Thank you
Gill
Fantastic
The guys did a wonderful job from coming out and measuring to Gordon the fitter putting the blind up quickly and cleanly. Absolutely thrilled with the finish and will definitely be using again.
5 July 2023
Unprompted review
Reply from ZONE
Hi Sharan,
Fantastic, just what we love to hear.
Thank you so much for taking the time to send in your message, we will pass your very kind comments onto Gordon.
We look forward to hearing from you in the future.
Kind regards
Gillian
Good quality shutters expertly fitted …
Good quality shutters expertly fitted by Gordon.
4 July 2023
Unprompted review
Reply from ZONE
Hi Andrew,
Thank you so much for taking the time to send in your message.
We are delighted to hear that you are so pleased with your new Shutters and we will pass your kind comment onto Gordon.
Many thanks
Gill
My blinds are gorgeous!
My blinds are gorgeous!
Iain the fitter took my old blinds down for me and installed the new ones.
He did a fantastic job!
3 July 2023
Unprompted review
Reply from ZONE
Hi Linsey,
We are so pleased to hear that you were happy with your Blinds ! I will pass over your kind words to Iain, he will be delighted!
Thanks,
Gemma
World Class Customer Service
While the curtains were absolutely superb, it was the Customer Service by James & the team in the office that led to this review gaining 5-stars.
Cannot fault Zone Blinds & Curtains and would highly recommend them as a manufacturer & supplier.
30 June 2023
Unprompted review
Reply from ZONE
Hello Brian,
We are so pleased to hear that you were happy with your products! I will pass over your kind words to James, he will be delighted!
Thanks,
Hayley
Top Marks
Zone is perfect from sales, customer service and fitters. The products are also of a high standard.
29 June 2023
Unprompted review
Reply from ZONE
Hi Shirley,
Thank you for the review! We are pleased to hear that you are happy with your products. I will pass on kind words to the office, sales and fitter staff, they will be happy to hear this!
Thanks,
Hayley
5 star service....
From the very first visit from Danny to measure up, then dealing with Liz on the phone for payment, booking fitting appointment etc, we could not be happier with Zone for supplying and fitting our quality new blackout curtains. A special mention for James the curtain fitter, who was polite and knowledgeable during the process, nothing was too much bother for him. Overall we would highly recommend Zone for all your blind and curtain needs.
29 June 2023
Unprompted review
Reply from ZONE
Hi Patrick,
Thank you so much for taking the time to send in your message, we are delighted to hear that you are so pleased with your new blinds and also the service we have provided.
We will certainly pass on your kind comments to Danny, Liz and James, they will be over the moon.
It really does make our day to hear that you would recommend us to others a big thank you.
Gillian
Jim fitted my blinds today and he done…
Jim fitted my blinds today and he done a cracking job . Polite and very professional I recommend Jim to everyone to be the fitter ov blinds I have recommended your company too numerous friends and family also .
28 June 2023
Unprompted review
Reply from ZONE
Hi Laura,
We are delighted you chose Zone Blinds and are happy to recommend us to your friends and family it means such a lot to our company.
Jim will be delighted with the feedback too!
We look forward to seeing you again soon for your additional blinds.
Lorraine
Great job by Jim King no hassle at all…
Great job by Jim King no hassle at all fitting the perfect blinds. in and out job done.
28 June 2023
Unprompted review
Reply from ZONE
Hi Cherie,
Thanks so much for taking the time to message us, we are delighted you are happy with your perfect fit blinds.
We will pass on your feedback to Jim he will be delighted.
Lorraine
So delighted with my new perfect fit…
So delighted with my new perfect fit blinds. Excellent customer service. Very nice & polite fitter James. Couldn’t believe how quickly the blinds were put up. 100% recommendations
28 June 2023
Unprompted review
Reply from ZONE
Thanks so much for your feedback, we are delighted you love your perfect fit blinds.
We are happy to hear you would recommend us to your family and friends this means a lot to our company.
James will be delighted with the feedback too!
Lorraine
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