It's over. Police are taking over ... I'm sorry to people who lost their money. Zonda crypto was promoted by FC Barcelona and ex Poland goalkeeper and polish cinema "celebrities" ... I'm sure they g... See more
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Can not get live support.SEPA Deposits take way too long to get credited 4 to 6 days. They keep claiming to include a title in SEPA transfer... I have no idea what bloody SEPA title is and Zonda doe... See more
without telling beforehand, asked for id verification Edit: since zondacrypto replied, i will reply here, i understand that it's legally required, but it should be extremely clear BEFORE the money... See more
Company replied
As long as you give positive feedback they won't do anything to check if it is fake or real experience. But if you write a negative feedback they will quickly question it. I wrote a negative and it wa... See more
Company replied
Company details
Written by the company
Opening a window to the world of investments! We’re creating the financial tools and education to bring less confusion and more power to people investing. Learn about crypto, nurture funds on our exchange and pay with your portfolio’s rewards. It’s all possible with zondacrypto
Contact info
Tähesaju tee 9, Office #10, 13917, Tallinn, Estonia
- support@zondacrypto.com
- zondaglobal.com
You should know
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 43% of negative reviews
Typically replies within 1 week
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Everything was fine!
scammers it is not enough they take a…
scammers it is not enough they take a lot fees but above that they steal money by having garbage exchange rates
Very professional and kind support
Very professional and kind support. Katarzyna quickly clarified why I am getting an error, so I could work around the issue.
Can not get live support.SEPA Deposits…
Can not get live support.SEPA Deposits take way too long to get credited 4 to 6 days. They keep claiming to include a title in SEPA transfer... I have no idea what bloody SEPA title is and Zonda does not even clarify.
Their service seems typical of eastern Europe, slow full of attitude, and they think they are doing you are favor by answering your questions when you are in reality paying their bloody salaries.... Really sick and tired of this cultural attitude!
Horrible CS with backdated technology
Can't verify. Such a horrible experience. I haven't received any codes in my phone numbers. I tried with several phone numbers but failed. I reached their CS to solve the problem, but CS was more horrible than I expected. They hardly reply to emails. When I told them about the problem they said they sent a code manually, but I did not receive it. Then they told me to call them so they could make sure, and I called them, but now they say they did not receive a call from me. Now are you kidding me? What kind of technology they are using? Are they living in the 1990s? Harassment at its best.
Holding my money and order hostage
I advise every person and company to not do business with them. They are either scammers, or they can't count/read.
I placed an order of €346,64 and choose bitcoin as payment option. They asked me to send a bitcoin amount to an address, which I did. Now, they are holding my order hostage, saying I didn't pay enough. I paid what they asked for and at that time, the value of that payment was €365,88, which is MORE than the value of my order. Even today, the value is still more than that of my order. The wallet I sent my bitcoin to holds 0.00890560 BTC from my transfer, which in EURO values currently is 352,12. Still, MORE than the order, even though BTC price is a little lower than it was at the time of my payment.
They are holding my BTC hostage and refuse to give me my order.
Don't do business with these scammers.
Great customer service
Literally scammed
They said they didn't support polygon server and took my money when I explained this is not that hard procedure. They said you didn't give us enough money to start this procedure and they just didn't answer my emails. The support team shouldn't be hard-headed to do their jobs.
Very fast responde to every problem…
Very fast responde to every problem ocurred in using platform. Fast fiat money in and out.
Amazing exchange with great support. / Not /
As long as you give positive feedback they won't do anything to check if it is fake or real experience. But if you write a negative feedback they will quickly question it. I wrote a negative and it was quickly removed. Then another negative and it was questioned and removed. But when I made a fake positive than it was ok.

Reply from zondacrypto
Very big help from support named: Witold
Hi there was a big problem with cash bitcoin exchange. But Zonda have very profesional help assistance support and they fix this. Thanks Witold. Profesional support.

Reply from zondacrypto
Zonda has nice customer service
Thanks to Katarzyna Pom for very quick help with lost authenticator ;-)

Reply from zondacrypto
Mrs. Magda's support
I found Mrs. Magda's support to be extremely helpful in solving the problem quickly. Her efficient action and guidance made all the difference, and I am grateful for her support.
Apparently I am a user of that website…
Apparently I am a user of that website and didn't even had to register.

Reply from zondacrypto
Zonda - excellent service
No problems with support and service. I am very glad to cooperate with ZONDA.
One of best Crypto exchanges left not owned by Blackrock
One of best Crypto exchanges. Fast support and response (one of the most important things in industry), smooth operations FIAT-CRYPTO and mostly not overcrowded interface with unnecessary stuff like other exchanges.
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