Zima Dental Reviews 

The followup with a missing package was prompt and new package of product was sent immediately, Really appreciated the efficiency of the staff!

I couldn’t be happier with the customer service I received from the entire Zima Dental team. From start to finish, they were kind, responsive, and genuinely committed to resolving my issue. They went above and beyond my expectations, making the entire replacement process smooth and stress-free. It’s rare to find a company that truly stands behind its products and cares so much about its customers. Thank you, Zima Dental, for your outstanding support! I know now, I can count on you always! Thank you! 💖💖💖💖💖

Very happy I made a mistake when ordering and after emailing them it was sorted quickly I received my pod and was amazed how well it cleaned my retainers with just water 100% reccommed to friends and family

It was easy I’m very happy with this product.

Our daily morning routine includes the Zima pod - a complete cleaning of our retainers, leaving us TOTALLY assured they are clean and ready for our next use!

My dentist insisted I get an ultrasonic cleaner for my new nightguard, He specifically recommended the Zima Pod and tablets. After extensive research I realized it was worth the extra cost to buy the Zima Pod and specifically also their tablets (superior ingredients). I've been using it for a couple of weeks now and am very happy with the decisions.

Order EU76367 was never received.
I am not even sure if they are legit. I am going to contact my CC provider tomorrow.
Ordered 11 days ago , already received an email from Zima to rate the product I never received.
Be aware!!! Next time if I order anything similar it will be only via Amazon .
A quick update, although I reached out to their CS they claim the package hasn't arrived yet.
This is a scam !! Be aware. It is not possible that a package will take longer than 10 days within Europe.

Update : although Zima CS reached out to me on Aug 10, after my review ( see below Emily's comment) promising to refund me, that's never happened.
This is Not a reliable website!!!.
Be aware!!! You will not get your goods nor the refund.
I believe the comment below was made to show that they are a legit website but they are Not!!!

Customer service was courteous, understanding and promptly took care of my issue.i needed to cancel an ongoing subscription and was unable to do this on the website, but with a couple of quick emails it was done efficiently.

Enjoyed using the product could really see a difference with how clean and fresh my retainers. The unit stop powering on. Customer service was very helpful with the replacement request. The unit was a gift but they were able to locate the original order# to process the replacement. Excellent Customer service process and agent!!

Great customer service. Fast replies

Everything went smoothly and I am really happy with the purchase (the Pod and the UV-container). At last I can keep my retainers clean. Thank you also for the beautiful colors!

They answered very fast and started processing my request. I highly recommend.

The team are amazing with quick support reply. They are on the ball…with your problems

Had a problem registering my product and contacted customer service. They sorted it straight away. Excellent service.
I have a Dental Pod and also the travel case. Highly recommend these product’s.

I love to use it in conbination with the tablets, so my retainer is fresh and clean. The wiping cloths are good to use for keeping the pod clean

I recently bought the Zima pod for travel. I won't be using it for a while on a trip, but I did try it just to see how it works. The very small case and clever telescoping pod is wonderful. I just came back from a 10 day trip and brought my zima pro with me. It was large and took up so much room in my suitcase (but I can't imagine not using it daily)! When I saw the travel version, I bought it immediately. I know it will fit my needs perfectly. (And I am a little crazy - I use it twice a day with a tablet)!

Once I was able to get in touch with customer service, they were very helpful and ultimately were able to resolve my issue.

Definitely worth the purchase, was hesitant at first but did some research and went for it. Retainers are clean within 5 minutes and not having to do anything except put a bit of water in a pot and press a button! Literally no effort at all.

I bought a competitor’s product that stopped working. The manufacturer replaced it but it too stopped working. I’m finished my orthodonture and now use a retainer at night only. I really disliked cleaning my trays with a toothbrush and wanted a new appliance but thought I’d give Zima a try. I like the design which is sleek and neat and so far the unit is performing well.