Recently purchased two ultra fine acrylic.acrylic pens. One was faulty, reported the issue and the response was excellent. Replaced in two days, excellent service and the pens are very good. Wouldn't... See more
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Great customer service, fast delivery. Items were well packed. I ordered the watercolour giftset bundle and desktop easel. Excellent quality, high pigment paints. Would suit both beginner and professi... See more
I have been using the zieler acrylic paints and brushes for a while now but I recently started using their travel watercolour set. I'm beyond please as it also has two handy water brushes. I've since... See more
Very helpful and extremely friendly dealing with my order. Though there was a slight hiccup with the mechanics of making payment they worked hard to resolve the problem so the dispatch of the order w... See more
Company replied
Company details
Information provided by various external sources
Artist-approved supplies to bring out the artist in you!
Contact info
Tannegate Limited, Unit B2, Ullswater Industrial Estate, CR5 2HR, Coulsdon, United Kingdom
- 02086558070
- artsupplies@zieler.co.uk
- zieler.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Excellent service and good quality product
Recently purchased two ultra fine acrylic.acrylic pens. One was faulty, reported the issue and the response was excellent. Replaced in two days, excellent service and the pens are very good.
Wouldn't hesitate to recommend them.
Excellent service and the quality of…
Excellent service and the quality of the paper is really good. Have ordered several times from this company and the products and customer service is excellent.
Great customer service
Had small issue with the product I received and got the best ever post purchase service from Kiren at Zieler to solve the problem. Great customer focus - world definitely use Zieler again.
Five Star Service
It was the first time I had bought anything from this company and was very impressed with their service. From my initial telephone call to ask for advice before placing my order to the speed of the delivery. I placed my order after the deadline and yet it was still delivered the next day. Excellent!
Thank you very much for resolving the problem
Thank you very much for the replacing the faulty item with absolutely no fuss.
I am also extremely happy with the customer service, efficient, fast and polite - a rare treat these days for ordinary customers. This is my first purchase from this company but it won’t be the last. Highly recommended!
I ordered water colours as a gift and…
I ordered water colours as a gift and the recipient is delighted with the product. Customer service is amazing. I highly recommend this company hence 5 stars.
First time purchase...won't be the last...
Wanted to get hold of a good quality, inexpensive A3 size writing slope/desktop. Once I'd gone through (dismissed) the usual suspects on Amazon, my search led me to Zieler. What a result! First class product, excellent quality, good price, delivered next day. What's not to love? Superb work, guys...
Super quick delivery and there was…
Super quick delivery and there was little added gift which was a nice surprise. Purchase is a gift but it looks exactly as advertised.
Fineliner Pens/Brush Pens arrived the…
Fineliner Pens/Brush Pens arrived the next day. Well packaged. Product looks of good quality, but is a present so can't say.
A PEN-ny for my thoughts !
Well I never ! i thought I might return to Caligraphy and looked for a deal . Being decisive , I ordered , and Lo and Behold THE VERY NEXT DAY the goods arrived promptly and well packaged . It doesn't get better than that .
Excellent service
What a good experience it is to speak to Zieler. True customer service. Thank you
High quality products
High quality products - ordered several items (sketch book, watercolour pencils, brushes, drawing pens). Great value for money. Will definately purchase again.
Awesome products! :-)
Awesome products! Fantastic quality at a great price and the customer service is second to none. Fast delivery - could not be happier, thank you!
I ordered a portfolio and fine liner…
I ordered a portfolio and fine liner pens, my order was placed after 4pm but came the next day
I’m very happy with both products
Would be nice if you did the same portfolio in A4 size

Reply from Zieler
Excellent service provided and prompt resolution of problem
I was really impressed with the service provided by Kiren at Zieler following receipt of a faulty Calligraphy set which was a gift from a friend. Kiren responded to my email promptly and courteously and proceeded to resolve the issue with the same efficiency and politeness. I received a new set of working pens and cartridges plus a bonus pack of Calligraphy paper. I am delighted with the quality and standard of service provided by Zieler.

Reply from Zieler
Bought second set
I was so pleased with the first set of pens that I ordered the larger deluxe kit as well. These are the smoothest writing ones I can find without 'blotching'. In this price bracket these are clearly the best I've tried.

Reply from Zieler
Quick delivery -and product exactly…
Quick delivery -and product exactly what it said it was.
Excellent pens (calligraphy) and good…
Excellent pens (calligraphy) and good service. Actually these are the best of many calligraphy pens I have tried.

Reply from Zieler
very good not had time to put your…
very good not had time to put your product into practice as yet but I am very pleased with the kit.

Reply from Zieler
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