ZenHotels Reviews 5,246

From booking to leaving everything went really smoothly. Arrived late on Thursday, one phone call and code accessed to enter hotel. Room was spotlessly clean, well equipped and comfortable. Would highly recommend

The hotel was well situated for the centre and only short walk from train station. Located on riverside, although I was in 'attic' room i still had a pleasant view. The room was large, clean and nicely decorated. Good sized bathroom. Staff were friendly and welcoming. Good selection at breakfast.
There is stairs and lift if required

Everything look ok but the breakfast was not good.

This is truly one of the best hotel booking apps I have ever used. During my trip, it was more than just an app—it felt like a reliable travel assistant that made every booking simple and stress-free. What distinguishes it from many other platforms is its excellent and flexible payment system, which allows payments to be completed smoothly and accepted almost anywhere in the world.
The app combines ease of use, well-designed features, and a high level of reliability. I am genuinely grateful for such a well-crafted service and very happy with my experience. It will certainly remain one of my preferred travel apps in the future.

Hotel was clean, breakfast was amazing, they have English speakers which is difficult to find so it was easy to make the check-in and check-out.
Hotel is close from metro station.
We had a good experience :)

Room was spacious and comfortable.staff were so friendly and helpful. Great Thai restaurant.

Perfect company. Cheapest prizes. Trustable.

Really nice place , near to all I wanted . Clean , silence, very nice and gentle Staff. Hope to come back . Ah : Super great Breakfast 🥰
Good price/quality

Beware! Prices look great but after booking a suite through there website they actually booked a lower standard room with the hotel. Double check the room booked direct with the hotel as they cant be trusted.

Excelent. Better price than other pages. Very good the costumer helps work 24 hours per day.-

customer service is very good, to solve problems for me promptly

A good hotel in Gueliz.Not too far away from the center of Marrakech.The Imperial holiday hotel and spa was very clean although a little bit tired in places .The staff at the hotel were very friendly and helpful.One exception was a man in the restaurant who wasn't very friendly.All the other restaurant staff were brilliant.The food was a bit hit n miss .I had half board.The breakfast was generally good, sausage, potato,veg cereal and salad .The coffee from the machine was awful,but the tea was good.Evening meal, depends on how many people,was only ok.Would I stay again.Yes I think so but just bed and breakfast.

Great website to book hotels for russia

Email response within 15 minutes, problem resolution even in the middle of the night, the only website where we could reliably book hotels without a card payment in Russia since we could not use our cards because of sanctions. Overall a great experience, that we used this same website for 3 other bookings.

It was nice having a full size apartment and not stuck in a little room and it was across the street from a huge mall and taxi rides to city center where $15 would definitely stay there again

Always helpful. Replying fast. Easy to book.

Generally very pleased with the hotel staff and service. Two small criticisms were regarding the hotel room itself, one was the lack of a comfortable chair and the other was that pillows on the bed were really hard and uncomfortable to lie on

Great staff, excellent services as well as a very good location