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Zengo Reviews 1,098

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TrustScore 4.5 out of 5

4.3

Cryptocurrency Service
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Rated 5 out of 5 stars

When you put in a message to the support team, it may take a little bit for them to respond, but when they do, they are on your case pretty quick to find out exactly what’s going on. Jacob has been wo... See more

Rated 1 out of 5 stars

Couldnt get into my account. tried to talk to support. They couldnt help, told me to delete account and consider it a loss and start a new account. Are you kidding me? So they keep all my crypto becau... See more

Company replied

Rated 5 out of 5 stars

This is my first attempt at using cryptocurrency and learning about block chains and different types of crypto. Zengo has made it so incredibly easy to not just use crypto but learn about it as well.... See more

Rated 5 out of 5 stars

Zengo has been 5star for years now - however as of this month Dec 2024 the UK government will not let UK residents buy bitcoin through Zengo or any of their affiliates (moonpay, Transak, etc). If you... See more

Company replied

Company details

  1. Cryptocurrency Service

About Zengo

Written by the company

Zengo is the most secure crypto wallet with no private key vulnerability with unparalleled simplicity.
Buy, trade, sell, earn and store Bitcoin, Ethereum, BNB, DOGE, and 380+ other crypto assets with unbelievable simplicity and bulletproof security.

Buy crypto securely though any of the following payment methods: PayPal, credit/debit card, bank account transfer, SEPA (in Europe), Apple Pay, Google Pay, Cash App.

Zengo’s 3-Factor secure authentication process ensures that 1) no one but you can access your crypto, and 2) your wallet is backed up, so you can recover your crypto through a secure verification process.

Desktop accessible - Securely manage and purchase assets from either your mobile device, or from the convenience of your desktop, both powered by Zengo's bulletproof security record.

Here's the best part: there's no password to remember - or forget. No private keys to store - or lose. Zengo eliminates the risks of accidental loss and malicious account theft.

Zengo Pro: While Zengo Essentials is the most secure crypto wallet to self-custody for free, upgrading to Zengo Pro unlocks a suite of premium industry-first security features.
  • Create Multiple Wallets to enhance security, privacy, and organization by managing your high-value assets, minting wallets, and public-facing wallets separately.
  • Protect assets from unauthorized withdrawals with Theft Protection
  • A built-in Web3 Firewall
  • Ensure assets never get lost with Legacy Transfer, the industry’s first inheritance-style feature.
  • Priority live support
  • And a growing list of additional perks and benefits

    Learn more about this industry-leading security standard here: https://zengo.com/pro
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    • Contact info

    You should know

    4.3

    Excellent

    TrustScore 4.5 out of 5

    1K reviews

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    Replied to 96% of negative reviews

    Typically replies within 24 hours

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    Rated 5 out of 5 stars

    Becoming a Zengo Pro has been a…

    Becoming a Zengo Pro has been a fantastic experience, largely due to the exceptional support from your team. I'm especially grateful to Jacob, Noah, and Felipe, who have helped me countless times with patience and expertise. Their outstanding customer service has made all the difference, and I genuinely feel supported and understood. <3

    5 September 2025
    Unprompted review
    Rated 5 out of 5 stars

    NOAH THE GOAT

    NOAH THE GOAT

    mannnnn idk about the wallet i dont care too but some scammer tried to scam me 300$ i was sus from before so i asked the customer service ...and NOAH helped me from the 1st helped me as long as i didnt understood and as long as i got saved. thanks noah i love u pookie

    4 September 2025
    Unprompted review
    Rated 5 out of 5 stars

    The platform is easy to navigate

    The platform is user friendly. I have no problems at all and love the easy with which my transactions are completcompleted. Customer support is readily available to help with anything that I may not understand.
    I am happy to recommend this platform to every trader. Super happy 😄

    31 August 2025
    Unprompted review
    Rated 5 out of 5 stars

    Jacobo provided excellent service

    Mainly the excellent support I received from Jacobo made my experience great. Jacobo responded to my requests promptly, he was personable, professional and knowledgeable and this helped to solve my issues. Thanks so much Jacobo - I was frustrated and didn’t understand what was happening with my transaction issue and you were very helpful

    27 August 2025
    Unprompted review
    Rated 5 out of 5 stars

    Best Service Ever

    I needed help setting up my account on the website. I've used my phone for so long I got a new laptop.
    I contacted the team and they helped me through the process right away. I didn't have to wait forever for a response it was immediate.
    this best service I've encountered in a long time. I recommend this website they are very good.

    21 August 2025
    Unprompted review
    Rated 5 out of 5 stars

    Zengo is the BEST

    Zengo is the BEST!
    I needed some additional TRON for gas fees, and with my Pro Zengo account, I made a quick request of FREE TRON for gas fee. It was provided very quickly! Zengo is the BEST!

    14 August 2025
    Unprompted review

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