1 penny each and thats when they pay!! Very badly run company. Endless excuses over the years to not take anything AFTER I scanned them. Pretended to be out of business for 2+ years at one point. A... See more
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Love the idea of recycling, wasn’t so bothered about the pennies I could earn. Therefore, spent an hour scanning in barcodes of 117 DVDs, only to be told, having created the necessary account that I n... See more
Please avoid sending anything to this ridiculous company. The legal advice I have sought told me these Music Magpie/We buy books wannabies will soon come very unstuck. They will steal your belongings... See more
Company replied
I'm clearly in a long line of 1 star reviews currently as had an awful experience with this company during February. To be told 90% of my items weren't present but miraculously the others were = nonse... See more
Company details
Information provided by various external sources
Since our launch in 2011, we have paid out millions of pounds to happy customers, and processed tens of millions of items. Since our record-breaking appearance on BBC Dragons' Den we have grown to be the destination of choice for consumers looking for the most hassle-free, customer-focussed website for selling books, CDs, DVDs and games, phones, gadgets and LEGO(R)!!
Contact info
United States
- support@zapper.co.uk
- zapper.co.uk
Hasn’t replied to negative reviews
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1 penny each and thats when they pay!
1 penny each and thats when they pay!! Very badly run company. Endless excuses over the years to not take anything AFTER I scanned them. Pretended to be out of business for 2+ years at one point. And today their excuse is ''due to courier issues we are temporarily not accepting new trades'' That one has been going on for more than 2 years yet they stupidly come at the top of google searches????
Harry K came to our clinic at Hampshire…
Harry K came to our clinic at Hampshire dental care. We couldn’t be happier with how much effort and consideration he put in.Harry made sure to come back and went above and beyond to get us up and running, couldn’t be more thankful for all the help he has provided us here at Hampshire dental care🙏
Echoing Poor Experience
Echoing the poor experience of other potential customers. I say "potential" in that it was a custom lost due to (1) No Android App being available on Google Play. Why would you continue to advertise this if it does not exist? Why would and who would have the time to sit and manually input 12-16 digit barcodes? (2) New trades not being accepted due to courier issues. Why is this information not placed in a more prominent place - i.e. when entering the website. Just to save people's time (or is it the case that people's time is not respected)?
From looking at past customer reviews - it would seem that both the above issues are not new to Zapper and that this is an ongoing problem.
I will be promptly deleting my account. Cannot waste anymore time with this platform. There are better performing platforms out there that are leaving Zapper in their dust.
App is currently unavailable in Google…
App is currently unavailable in Google Play. Typing in 12/13 character bar codes for lots of cds is not an option.
Not currently trading?
Not currently trading due to a courier issue, it seems. I contacted them to ask when they anticipate a return to trading and received no reply. Won’t be bothering in future and have deleted the app. In any case, any company that chooses to use a notoriously poor courier in Evri, deserves all the problems they experience with them. Evri damages the reputation of every company that use them. World of Books/Ziffit use DPD, which so far have been prompt and faultless.
Great company, nice people
Great team that really know their stuff, reliable and efficient, highly recommend.
Unable to trade due to courier issues
Unable to trade due to courier issues?
Can’t enter trade reference as it won’t trade!
Not accepting orders due to courier…
Not accepting orders due to courier issues currently.
Quick and easy to do will use service…
Quick and easy to do will use service again
Brand new books classed as poor…
Brand new books classed as poor quality.
Avoid, avoid, avoid.
An absolute con
A seamless process
A seamless process, easy to navigate the app and I promptly received payment for books which have gathered dust for years. DVD collection is next!!!
Delay in receiving payment
Easy to use the app and send the books but payment is delayed as they say the have a problem with Evri. Judging by the other reviews, I'll be paid eventually. I traded books with We Buy Books at the exact same time and received payment very quickly. I'll stick with them in the future.
Fantastic way to declutter and make…
Fantastic way to declutter and make some money!!
easy way to get cash for old DVD and…
easy way to get cash for old DVD and books!
Got a good deal for my old media…
Got a good deal for my old media collection
I had a cupboard full of CD’s gathering…
I had a cupboard full of CD’s gathering dust and Zapper made it easy to convert them into cash with a few presses of the keyboard . As easy as pie. Great service and very smooth transaction . Top company
Easy to use
Easy to use app and scan items. Good communication throughout. Pleased with this service.
DIRTY ROTTEN LIERS
DIRTY ROTTEN LIERS, SENT SOME DVDS AND A GAME TOOK THEM WEEKS TO CHECK THE BOX .
375091-8679604
THEY HAVE STOLEN MY SPIDERMAN 2 GAME, IM DISABLED SO I HAD TO GET THE BOX PICKED UP THIS IS DISGUSTING BEHAVIOUR
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