YT Saver Reviews 

891
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the software for being reliable, very easy to use, and exceptionally fast when downloading various music and video files. Consumers also highlight the outstanding customer service, noting that support staff are remarkably prompt, extremely helpful, and quick to resolve registration issues. Some reviewers were not happy with recent application updates that caused downloads to fail or unexpectedly altered original lifetime license features. A few other people also felt that the customer support team failed to respond to emails or adequately help resolve technical problems over time.

What people talk about most

Customer service

Clients share positive opinions on customer service, frequently praising the team for being extremely... See more

Product

Consumers find product to be overwhelmingly positive, highlighting its ease of use for downloading videos and... See more

Application

Reviewers highlight mixed satisfaction regarding the application, with many praising it as a great and... See more

Response time

Users describe satisfaction with response time, frequently highlighting that consumer support is fast,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the software is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ty Saver is a really great app for downloading videos and music from your favorite website. affordable and simple to use. Just copy the URL and paste.Done.Nice interface.Best support service that I ha... See more

Rated 5 out of 5 stars

I've tried a lot of the download clients and some of them work initially but then later with the updates they begin to fail miserably. I've had the YT Saver now for about a year and it never disappoin... See more

Company replied

Rated 5 out of 5 stars

Customer Service was Very Fast to help me when I lost my Registration code. It's honestly surprising. It took a couple tries but I was up and Running again within 20 minutes. Though I don't know who t... See more

Company replied

Rated 5 out of 5 stars

YT Saver is a great program for downloading Spotify music and YouTube vidoes. It is reliable and fast. Recently I had a problem and I had a quick response from the company and they remedied the situat... See more


Company details

  1. Software Company

Written by the company

YT Saver is a growing technology company that focuses on audio and video solutions, including audio and video downloading, conversion, recording, editing and more. We provide products and services to meet the needs of millions of our customer around the world in the form of programs compatible with Android, Windows and Mac systems as well as several online tools. We are committed to making digital life easier for our users.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

891 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 91% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(891)

93 reviews in the last 12 months

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Rated 5 out of 5 stars

Spotify Download Issue After Update — Now Resolved

I originally left a 1-star review because after a software update, my previously purchased lifetime license no longer allowed Spotify downloads, which was a key feature when I bought the product. Support initially did not address the issue, and it felt like paid functionality had been removed.

However, after further contact, the company provided me with a lifetime Pro account upgrade and confirmed in writing that this is not a trial, has no limits, and restores Spotify download functionality. The feature is now working again.

The situation was frustrating at first, but the issue has since been resolved. I’m updating my review to reflect the final outcome.

Good on them and thank you for honouring the Lifetime License previously purchased.

Best Regards

24 January 2026
Unprompted review
YT Saver logo

Reply from YT Saver

Dear thelaststep thelaststep,
I apologize sincerely for the inconvenience caused.
We failed to find your email. Would you please tell me if you have contacted us?
If not, you can send email to contact@ytsaver.net. Then we will check and help you solve this problem without need you to pay any extra fee.
Many thanks for your understanding.
YT Saver Support Team

Rated 1 out of 5 stars

changing tiers to get more money

Bought a lifetime plan after a trial because it was easy to use and great quality, however they are now adding in new "pro" plans and making me pay another subscription to access what I used to be able to access. Would no longer recommend as I can not trust they won't add new tiers to keep getting new subscriptions from long time users

24 January 2026
Unprompted review
YT Saver logo

Reply from YT Saver

Dear  Tom,
I apologize sincerely for the inconvenience caused.
We failed to find your email. Would you please tell me if you have contacted us?
If not, you can send email to contact@ytsaver.net. Then we will check and help you solve this problem without need you to pay any extra fee.
Many thanks for your understanding.
YT Saver Support Team

Rated 5 out of 5 stars

A very good product that supports a large number of sources and formats

I have been using this app for awhile. It works very well. If there are any issues, updates usually come out quickly to address them. The customer service responds promptly. They do want to make sure you are happy with their product. The lifetime Pro version was the best deal for me since it unlocks all the features and is unlimited.

12 January 2026
Unprompted review
YT Saver logo

Reply from YT Saver

Dear D Bond,
Thank you for the feedback.
Great to hear that you had such a good experience interacting with our product.
We will try our best to offer the best product to our customers.
We are always here to help if you have any issues.

Thanks for leaving us such a wonderful review.
We are thrilled that you love your experience with us.
YT Saver Support Team

Rated 5 out of 5 stars

It Works

The programs great! It works, does what it says it does. Great support too!

19 January 2026
Unprompted review
YT Saver logo

Reply from YT Saver

Dear Jeremy Scott Mortifix,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
YT Saver Support Team

Rated 5 out of 5 stars

Support was amazing

Support was amazing. They were prompt and resolved my issue quickly. Highly recommend the service.

16 January 2026
Unprompted review
YT Saver logo

Reply from YT Saver

Dear Shop Shop,
Thank you for sharing your experience with us.
We are always happy to assist you if you have any other inquiries in the future.
YT Saver Support Team

Rated 5 out of 5 stars

Ty Saver is a really great app for…

Ty Saver is a really great app for downloading videos and music from your favorite website. affordable and simple to use. Just copy the URL and paste.Done.Nice interface.Best support service that I have ever experienced.

14 January 2026
Unprompted review
Rated 5 out of 5 stars

Quick response from support department

Quick response from the support department to solve all my problems.

11 January 2026
Unprompted review
YT Saver logo

Reply from YT Saver

Dear Customer,
I apologize sincerely for the inconvenience caused.
We failed to find your email. Would you please tell me if you have contacted us?
If not, you can send email to contact@ytsaver.net. Then we will check and help you solve this problem.
Many thanks for your understanding.
YT Saver Support Team

Rated 1 out of 5 stars

Lifetime license quietly downgraded after purchase

I purchased a lifetime, one-time license for this software over three years ago, primarily to download audio and video from platforms like YouTube and SoundCloud. Those features worked reliably and were the core reason I bought and recommended the product.

In late December 2025, after updating to the latest version, those same features were suddenly disabled and placed behind a new paid “Pro” tier. Support later claimed these capabilities were part of a previously “free standard trial,” which directly contradicts how the product was marketed and how customers reasonably understood a lifetime license.

When I raised concerns about whether future paid tiers could also be downgraded later, that question was completely avoided. Instead, I was offered a temporary link to an older version of the software — effectively acknowledging that the current version no longer honors the original license terms.

The software itself works well when allowed to function, which makes this situation even more disappointing. Removing core features from a lifetime license after purchase feels like a bait-and-switch designed to force existing users into paying again.

Update: 1/4/2026
After posting this review, YTSaver contacted me offering a “free year Pro lifetime plan account.” This offer was made only after the review became public.

This outreach occurred across multiple email threads and involved manual license handling by support, reinforcing that access to functionality is now discretionary rather than automatically honored by the original lifetime license.

While I appreciate the outreach, a temporary or discretionary Pro account does not resolve the underlying issue: core features were removed from a lifetime license years after purchase.

For prospective buyers, this distinction matters. Post-review compensation is not the same as restoring original license terms or guaranteeing stability going forward.

Prospective buyers should be aware: a “lifetime” license may not remain lifetime once package structures change.

Ideally, they should reverse the standard/pro change. it is predatory and seeks to scam the customer.

2 January 2026
Unprompted review
YT Saver logo

Reply from YT Saver

Dear  Jake Sell Mogitin,
I apologize sincerely for the inconvenience caused.
We have offer the resolution to your email, please kindly check.
If any needs, you can send email to contact@ytsaver.net.
Many thanks for your understanding.
YTSaver Support Team

Rated 1 out of 5 stars

Not Paying the affiliate partners on…

Not Paying the affiliate partners on FlexOffers for the money they did while being active on the platform. Not respondinng to any emails or any other inquiries. Simply gonna sue them.

2 December 2025
Unprompted review
YT Saver logo

Reply from YT Saver

Dear Jasper Murphy,
I apologize sincerely for the inconvenience caused.
Regarding FlexOffers, we paid separately for the collaboration. If you added the proxy link yourself, you can contact FlexOffers for assistance.
Thank you very much for your understanding.
YTSaver Support Team

Rated 5 out of 5 stars

Wonderful customer service

Customer service resolved my software registration issue with surprising speed. I really appreciate their help.

25 December 2025
Unprompted review
YT Saver logo

Reply from YT Saver

Dear Willie Yang,
Thank you so much for your kind feedback.
It is our pleasure to offer service to you.
Please feel free to contact us if you have any problems.
Have a nice day!
YT Saver Support Team

Rated 5 out of 5 stars

Does exactly what it should

Does exactly what it should, gets fixed or improved quickly when necessary, service is fast and accurate. Can’t ask for anything else.

25 December 2025
Unprompted review
YT Saver logo

Reply from YT Saver

Dear Paul Boyle,
Thank you for your review.
We are glad that the program helps you and we will provide you with a better experience in the following days.
We are always happy to assist you if you have any other inquiries in the future.
YT Saver Support Team

Rated 5 out of 5 stars

Support team is very supportive and…

Support team is very supportive and listening to user. App is Superb. It worth your money.

24 December 2025
Unprompted review
YT Saver logo

Reply from YT Saver

Dear Peera Wangsoparak,
Many thanks for choosing our services,
We're happy to see you're satisfied with the service.
YT Saver Support Team

Rated 5 out of 5 stars

Fast and Efficient Customer Service

I had an issue with the YTSaver software and was unable to download YouTube videos. I contacted customer support, and they were extremely responsive and professional. The problem was solved quickly and efficiently. I really appreciate their excellent customer service and support. Highly recommended!

23 December 2025
Unprompted review
YT Saver logo

Reply from YT Saver

Dear JEAN FOURCADE,
Thank you so much for your kind feedback.
It is our pleasure to offer service to you.
Please feel free to contact us if you have any problems.
Have a nice day!
YT Saver Support Team

Rated 1 out of 5 stars

YT Saver refuses to pay us 30,000$+ in…

YT Saver refuses to pay us 30,000$+ in affiliate revenue made by MSPowerUser! We are going to sue the company in Hong Kong!

22 December 2025
Unprompted review
YT Saver logo

Reply from YT Saver

Dear Radu Tyrsina,
We stopped all affiliates last year and notified all our agents.
Many thanks for your understanding.
YT Saver Support Team

Rated 5 out of 5 stars

User friendly

User friendly. Good customer service. Excellence.

19 December 2025
Unprompted review
YT Saver logo

Reply from YT Saver

Dear German,
Many thanks for choosing our services,
We're happy to see you're satisfied with the service.
YT Saver Support Team

Rated 5 out of 5 stars

Customer Service was Very Fast to help…

Customer Service was Very Fast to help me when I lost my Registration code. It's honestly surprising. It took a couple tries but I was up and Running again within 20 minutes. Though I don't know who the Service rep was so I can't get them credit directly.

19 December 2025
Unprompted review
YT Saver logo

Reply from YT Saver

Dear Danny Khim,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
YT Saver Support Team

Rated 1 out of 5 stars

I've been messaging this company for…

I've been messaging this company for months and haven't received a single response. I purchased a lifetime license, and after the app updated, I can no longer use it; it asks me to purchase it again. I've been trying to resolve this for months and haven't received a single reply.

15 December 2025
Unprompted review
YT Saver logo

Reply from YT Saver

Dear  betoo,
I apologize sincerely for the inconvenience caused.
We have reset, you can try to login again, do not need to purchase again. We also replied to your letter, please kindly check.
And we have replied to every email you sent, and the emails have all been delivered to you. Email address
If any needs, you can send email to contact@itubego.com. Then we will check and help you solve this problem.
Many thanks for your understanding.
YT Saver Support Team

Rated 5 out of 5 stars

Be Careful of the Pricing

They originally charged 9.99 monthly, then upped their plans to 10.99 for “premium” sites and forced people with lifetime access to pay more. Now they’ve been forcing people to pay 19.99 per month for the “pro” plans.

Their support is not helpful and they try to scam you out of your money. I had to cancel my card I used for this subscription because they kept making $2 transactions on my card.
EDIT: After a back and forth for weeks after the new upcharge with support with them trying to get back to my original price, they offered me a lifetime license. It took a while but hopefully don't change the plans again.

7 December 2025
Unprompted review
YT Saver logo

Reply from YT Saver

Dear Walker,
I apologize sincerely for the inconvenience caused.

Our prices have remained unchanged. This is because you previously purchased the standard version first and then upgraded to the Pro version using the price difference. The total price you paid for the standard version and the upgrade to the Pro version is the same as the price you paid for the Pro version outright.
And we also offer the solution to your email, please kindly check.
Many thanks for your understanding.
YT Saver Support Team

Rated 5 out of 5 stars

The Best for this purpose

We purchased the software, which is very good in itself, from Softwareshop. There, only the Pro version is clearly advertised. If you click on Buy, you are taken to a second page where you can select your plan. In our case, Lifetime 1 PC. If you click on Buy again, you are redirected to bitsdujour in the background, where the purchase is completed. Unfortunately, this only gives you the standard key. Despite lengthy correspondence, both bitsdujour and ytsaver refuse to issue the Pro key. When ytSaver supplemented the only version available at the time with a Pro version, this information was apparently not passed on to its partners. The software itself is good, but the management should work on its customer service

Update 11.12.2025
After clearing up the misunderstanding, YTSaver's management offered us a fair alternative, which we gladly accepted. The bottom line is that we were able to upgrade to the Pro version on favorable terms without incurring any additional costs compared to what we would have paid if we had purchased directly from YTSaver. From our side, there is no longer any reason for complaint. Mistakes can happen. We are therefore revising our rating to the maximum 5 stars, especially since, as already mentioned, there is nothing to complain about in terms of the quality of the software.

8 December 2025
Unprompted review
YT Saver logo

Reply from YT Saver

Dear Sale Inserate,
We sincerely apologize for any inconvenience this may have caused.
We have now closed purchases on this platform and have also sent the latest solution to your email address. Please check it.
Furthermore, please feel free to send any feedback or requests for resolution to our email address.
Thank you very much for your understanding.
YT Saver Support Team

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