Absolutely fantastic experience buying an exclusive figure. No issues whatsoever and will use the service again in the future. The website is easy to use and has live stock tracking, something... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Prices were fair and communication was always good. To be honest I don't care to much if I receive a product with a small dent on the box but that couldn't have happened since my order was packed with... See more
Items were prepared for shipping on Jan 14th, shipped via EMS on the 19th, and received today on the 29th. All in all really great as thats how EMS normally takes for orders over here in the Philippin... See more
Excellent communication - responds within a day or two and always clear. Found an item I was looking for and couldn't find elsewhere so good to have this shop on your list of places to look at. Items... See more
Company details
Written by the company
Preorder Shopping Service from Japan. We at YoyakuNOW help you to preorder and buy all kinds of products such as hobbies, exclusive Japanese items like Anime Figures, Trading Card Games and much more! Buy safely directly from the maker and official Japanese distributor with YoyakuNOW
Contact info
北斎院町４６−２, 791-8031, Matsuyama, Japan
- 089-908-9785
- support@yoyakunow.com
- yoyakunow.com
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The communication is excellent
The communication is excellent, the customer service is one of the best and are very understanding with clients needs and requests. Excellent buying experience
20 April 2026
eveyrhing was fine
eveyrhing was fine, they were very responsive and the package arrived on time and very protected
I highly recommend
8 April 2026
Only two concerns but excellent service!
The process went smoothly and pretty much accurately but two things I’m concerned with which is about customer email inquiries ,the response is slow,it takes days and the other one is the shipping fee when I asked before buying the item,the DDP fee is not included and only will informed after buying the item!..Hopefully these concerns will be addressed the next time but otherwise I like the whole process is being handled and carefully packed my order well,thank you so much,appreciate it!!!..
7 April 2026
Worth it
Amazing communication, came in pristine condition, packaged well. Would buy again from them.
1 April 2026
Swift shipping and great communication
Swift shipping and great communication, definitely recommend for your import goods
18 March 2026
Unprompted review
The overall experience was good
The overall experience was good. The only reason I’m not giving the full 5 stars is because of the delay in providing the shipping information.
3 April 2026
I recommend Yoyakunow for anything!
The product I purchased was selling out rapidly on every website, but Yoyakunow was able to provide it, even with a better price than the rest. Yoyakunow's customer service is so polite and accommodating as well! I would happily buy from them again!
3 April 2026
Excellent in every aspect
They were fast, accessible, always in touch with me in regards to my order and everything went perfectly smoothly. More than just recommended, I will happily choose to buy from them again in the future!
1 April 2026
Very good customer service
Very good customer service, though slight confusion with dates.
17 March 2026
Great communication and very easy…
Great communication and very easy process.
Quite fast postage.
Well packed and arrived in great condition.
16 February 2026
Easy to buy and easy to communicate with
9 March 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.