Excellent service from yourticketgenie. We are repeat customers having used them 2 years in a row. We wouldn’t use anyone else now. The price can’t be beaten. Amazing customer service from the te... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Guys at Ticket Genie were great. I used them for Disney World tickets aswell as Discovery Cove, sea world and Aquatica on our resent holiday in Florida. Cheapest tickets I could fine delivered fast wi... See more
Company replied
Your ticket genie is without a doubt the best ticket company out there, I don't know why anyone goes anywhere else! Their prices are incredible, their staff are friendly, helpful, and knowledgable too... See more
Company replied
The best value Universal Orlando tickets I could find. (And I researched a lot) Good communication and the system worked well. Tickets added to Universal app with ease 2 weeks before our holiday. Very... See more
Company replied
Company details
Written by the company
We are an Attraction Tickets Selling Company. We sell tickets for World Wide Theme Parks, Water Parks, Tourist Attractions and Excursions. We are adding new products every day to our portfolio. Now we have added, Hotels, Villas, Car Hire and Transfers to our growing list of products.
Contact info
20a Corby Business Centre, Eismann Way,, NN17 5ZB, Corby, United Kingdom
- 01536 292004
- tracy@yourticketgenie.com
- yourticketgenie.com
5.0
Excellent
353 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Beat price tickets
Their website isn't the easiest to navigate but once I worked out how to find what I was looking for it was nice and simple. Best price for Disney and Universal combo tickets. Paid a deposit to book the tickets and then could pay the rest of the balance in installments. Tickets arrived to my email with clear instructions on how to add them to my accounts.
22 July 2026
Unprompted review
Reply from Your Ticket Genie
Thank you for your kind review Lindsay. We appreciate the feedback on our website and will continue to improve this as we grow. We are delighted to hear that you managed to navigate it however. We hope you had a wonderful holiday.
Absolutely first class service and very…
Absolutely first class service and very very helpful and understanding and go above and beyond .
Tickets were excellent value and the process very easy and prompt.
Would highly recommend and will use them again when we next visit America
Huge thank you to all the staff and especially trace
28 June 2026
Unprompted review
Reply from Your Ticket Genie
Thank you so much for your wonderful feedback! We’re delighted to hear that you found our service first class and that the team — especially Tracy — was able to support you every step of the way.
We’re thrilled you’d highly recommend us and we can’t wait to help again when you next visit America.
A huge thank you from all of us at Your Ticket Genie — we really appreciate you taking the time to share your experience.
First time using this company however…will use in the near future
First time using this company however delighted with entire process from start to finish. Excellent service with added bonus of value for money tickets.
8 July 2026
Unprompted review
Reply from Your Ticket Genie
Thank you so much for choosing us Jody. We’re delighted to hear the whole process was smooth from start to finish and our service was excellent. We look forward to helping you again soon.
I was a wee bit apprehensive when I…
I was a wee bit apprehensive when I ordered my tickets from here as I usually order from another site but I was fed up always trying to get them at the best price. Where as with Ticket Genie the price you see is the price you pay all year round and they are the cheapest. I paid £10 deposit when I ordered them, then paid the balance when it was due. I now always recommend to everyone. They where easy to access once u got to the park. As I'm not very good with technology.
17 June 2026
Unprompted review
Reply from Your Ticket Genie
Thank you so much for taking the time to leave such a wonderful review!
We're delighted to hear that we were able to put your mind at ease and that you found our pricing straightforward and competitive.
We're also pleased that our deposit option and the process of accessing your tickets at the parks were easy to use, especially if technology isn't always your favourite thing! Making everything as simple and stress-free as possible is exactly what we aim for.
Thank you again for choosing Your Ticket Genie and for recommending us to your friends and family. We really appreciate your support and hope to help with your next adventure!
Best value tickets we could find for…
Best value tickets we could find for Universal Orlando. Had an issue downloading the tickets but found it very easy to contact ticket genie and the issue was resolved within a few minutes of calling them. Would highly
Recommend
30 June 2026
Unprompted review
Reply from Your Ticket Genie
Thank you for your fantastic review!
We're so pleased to hear you found the best value Universal Orlando tickets with us. It's also great to hear that when you experienced an issue downloading your tickets, our team was able to resolve it quickly and get everything sorted within minutes.
Providing great value alongside friendly, responsive customer service is what we strive for, so it's wonderful to hear we delivered on both.
Thank you for your recommendation, and we hope to help you book your next adventure soon!
Reply from Your Ticket Genie
Thank you for your 5-star review!
We're delighted to hear you found great value with us and that everything was hassle-free. That's exactly the experience we aim to provide every customer.
We really appreciate you choosing Your Ticket Genie and hope we can help you save on your next Orlando holiday!
Great value and service
Never used before and tried them for the 1st time to buy Disney tickets... Quick, easy to use and had the tickets within 15 minutes after I bought them. Would recommend them for sure and would use them again. Great price and service!
19 June 2026
Unprompted review
Reply from Your Ticket Genie
Thank you so much for your fantastic review!
We're delighted you chose Your Ticket Genie for the first time and that the whole process was quick and easy. We also are super pleased you were happy with our service.
Thank you for recommending us—it really means a lot. We look forward to helping you with your next Orlando adventure!
The best ticket company
Your ticket genie is without a doubt the best ticket company out there, I don't know why anyone goes anywhere else! Their prices are incredible, their staff are friendly, helpful, and knowledgable too. I bought a double wish combo ticket, and tickets were issued to me immediately once I paid off my balance. Will definitely be coming back in the future !!!
16 June 2026
Unprompted review
Reply from Your Ticket Genie
Thank you so much for the amazing review. We’re thrilled to hear you had such a great experience with Your Ticket Genie. It means a lot to know you found our prices unbeatable and our team friendly, helpful and knowledgeable.
We look forward to helping you again for any future holidays worldwide.
Don't waste time looking around. These guys are the cheapest she the best!
I was a little worried purchasing tickets from a company I'd never heard of However, as I was using a Credit Card, I figured I had nothing to lose as I'd be covered by their guarantee. I need not have worried. Great service, helpful instructions on adding to the app, immediate delivery, and the cheapest deal I could find. Totally recommended, and I'l definitelyl use them again.
5 May 2026
Unprompted review
Reply from Your Ticket Genie
Thank you so much for your kind review James, we look forward to seeing you again.
Universal tickets Orlando
We purchased Universal tickets and upon payment completion, received our voucher. We did have a bit of a panic trying to link the tickets in the app because apparently there can be issues, but we figured it out in the end. The tickets are the cheapest around. I know because I did a LOT of research. Great communication and no real issues. Would recommend and will definitely use again in the future.
20 May 2026
Unprompted review
Reply from Your Ticket Genie
Thank you for your lovely review Allison. We’re really glad to hear you found our Universal tickets unbeatable on price and that everything went smoothly once the app linked your vouchers. It’s great to know all your research paid off and you felt confident booking with us.
We really appreciate the recommendation and can’t wait to help with your next trip.
Excellent service and price
Really easy to use and great communication, we were unsure how the tickets worked but they answered all my questions and made things simple. We used them for Disney World tickets and Universal tickets, they were the cheapest/best value around and all worked perfectly. Highly recommend, will definitely use again.
15 May 2026
Unprompted review
Reply from Your Ticket Genie
Thank you so much for your fantastic review. We’re really pleased to hear everything was easy to use and that our team could help clear up how the tickets worked. It’s great to know your Disney World and Universal tickets were the best value you found and that everything worked perfectly on the day.
We really appreciate the recommendation and would be delighted to help you again in the future.
The best price for Universal Theme Parks
I got the best price for Universal Orlando theme parks, 14 day pass, from Your Ticket Genie. I just had one problem that the tickets wouldn’t download digitally and link to the Universal app. This apparently can happen from time to time, and was somewhat inconvenient as we then had to queue at Universal Studios on our first morning to collect the tickets.
27 May 2026
Unprompted review
Reply from Your Ticket Genie
Thank you for taking the time to leave us a review and for choosing Your Ticket Genie.
We’re really pleased to hear that you secured a great price for your Universal tickets and that you were happy with the value and service provided.
We’re sorry to hear that you experienced some difficulty linking your tickets to the Universal app, and we understand how this caused some inconvenience at the start of your trip. Universal’s digital ticket linking process is a relatively new feature and is managed directly through their system. We always share customer feedback with the relevant providers to help improve the experience for future travelers.
We’re also pleased to advise that this has now been updated, and tickets can be linked up to 30 days prior to the start date, which should help ensure a much smoother process for any future bookings and prevent this issue from occurring again.
Thank you again for your feedback and for booking with us. We truly appreciate your support and hope you had a fantastic time in Orlando. We look forward to helping you with your future travel plans.
Great service
Easy and clear instructions on how to order trips on the site.
The team were happy to make changes when there was a price drop.
They stepped in to help when I had a problem with a tour operator.
I will definitely be using them again when I have a trip planned
26 May 2026
Unprompted review
Reply from Your Ticket Genie
Thank you so much for your wonderful review Leslie. We’re really pleased to hear you found the site easy to use and that our team could step in quickly — whether it was updating your booking after a price drop or helping resolve an issue with the tour operator.
It means a lot to know you’d choose us again for future trips, and we’ll be here whenever you’re ready to plan the next one.
My new favourite ticket company
My new favourite ticket company - reliably cheaper than any other major ticket site even when they have promotions and discounts. Process was very smooth and customer service is excellent. Ticket genie will now be my go to company for themepark tickets
6 May 2026
Unprompted review
Reply from Your Ticket Genie
Thank you so much for your amazing review. We’re delighted to hear we’ve become your new favourite ticket company — and even more thrilled that you consistently found us cheaper than the big-name sites, even during their promotions.
It’s great to know the whole process felt smooth and that our customer service stood out. We really appreciate your trust, and we’re honoured to be your go‑to for theme park tickets from now on.
Brilliant service would highly…
Brilliant service would highly recommend this company to everyone, kept in touch at every stage. Download our tickets without any hassle, cannot recommend them highly enough. Will definitely use them again, plus best of all great price.
27 May 2026
Unprompted review
Reply from Your Ticket Genie
Thank you so much for your brilliant review. We’re delighted to hear everything was clear and easy from start to finish, and that you felt supported at every stage. It’s great to know downloading your tickets was hassle‑free and that our prices stood out as some of the best around.
We truly appreciate the recommendation and would be thrilled to help you again on your next trip.
Would definitely recommend this company
We booked our Universal Orlando tickets through Your Ticket Genie and have been very impressed. The price was better than anywhere else at the time of booking and I liked that I was able to pay in instalments at no extra cost. I received the etickets within hours of making the final payment and we exchanged them for physical tickets at our Universal hotel when we arrived. We could have added them to the app but I prefer tickets so it was nice that there was still that option. Everything was seamless and we had a great holiday.
24 May 2026
Unprompted review
Reply from Your Ticket Genie
Thank you so much for your fantastic review. We’re delighted to hear you were impressed with both the price and the flexibility of paying in instalments — it’s great to know that made things easier for you.
We’re thrilled everything was seamless and that you had such a great holiday. Thank you again for choosing us — we’d love to help with your next adventure.
Absolutely fantastic
Absolutely fantastic. Pricing with them was most competitive when comparing to all other providers for the combined 14 day Universal and Disney tickets.
Fully flexible cancellation policy - even after tickets are issued which no other providers offer (which thankfully did not need to use)
Tracey was so helpful at answering questions ahead of the trip.
Highly highly recommend
27 March 2026
Unprompted review
Reply from Your Ticket Genie
Thank you so much for your fantastic review. We’re delighted to hear you found our pricing the most competitive for the 14‑day Universal and Disney combo — it’s something we work hard to deliver.
We truly appreciate the recommendation and are so pleased you had such a positive experience with us.
Florida - Disney, Universal and event Tickets
We used Your Ticket Genie for our park and events tickets for our family Florida trip. Cannot recommend them enough! Tracy was so helpful with fabulous communication. Their prices were very competitive and the best we could find (having looked at multiple providers). Tracy was knowledgeable and happy to answer my endless questions.
Will definitely use again for any future trips
Thank you to the Your Ticket Genie team 💕💫
8 January 2026
Unprompted review
Reply from Your Ticket Genie
Thank you so much Jessica for your wonderful review. We’re delighted to hear that your family’s Florida trip planning was made easier with our help. Tracy will be over the moon to know her communication and support made such a difference.
It’s great to hear our prices and guidance stood out after comparing multiple providers.
We truly appreciate your recommendation and can’t wait to help you again on your next adventure.
Brilliant
Purchased discovery cove ultimate tickets which we needed amended. Tracy and her team were able to make contact directly with DC and made the amendments no extra charge. I also could not find a better price for the tickets! Great experience will definitely be using again!
22 May 2026
Unprompted review
Reply from Your Ticket Genie
Thank you so much Vicki for your wonderful review. We’re delighted to hear that Tracy and the team were able to get your Discovery Cove Ultimate tickets amended quickly and directly with no extra cost — we know how important it is to keep plans stress‑free.
It’s great to hear you also found the best price with us. We work hard to offer unbeatable value and smooth, reliable service from start to finish.
We truly appreciate your kind words and can’t wait to help you again on your next adventure.
Thanks for choosing Your Ticket Genie ✨🎟️
Fantastic communication and unbeatable…
Fantastic communication and unbeatable price for our Disney tickets. Thank you, I would highly recommend and use again.
25 May 2026
Unprompted review
Reply from Your Ticket Genie
Thank you for your review, we hope you had a lovely holiday and look forward to seeing you again.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.