Travel Counsellors - Becoming a Franchisee Reviews 

Great, so far so good

The training is detailed and informative and presented in a friendly, supportive manner.
Training all remote and class is a good size for individual attention when needed.
The trainer is friendly, knowledgeable and available throughout the training.
The company wants you to achieve and will assist in making this happen.

From my very first contact with Travel Counsellors, the experience has been fantastic. Julia was incredibly supportive, making the onboarding process easy and always on hand to answer questions.

The Academy training has been exceptional. Kristina, Dawn and Kerry have been knowledgeable, encouraging, and genuinely invested in everyone’s success. The support, training and sense of community have far exceeded my expectations.

I’m excited to begin the next stage of my journey as a Travel Counsellor and can’t wait to put everything I’ve learned into practice. I couldn’t have asked for a better start!

I had really done my research when I decided to apply to become a Travel Counsellor. I wanted a travel business with a strong, non-negotiably professional and respected brand identity. TC was the brand I kept coming back to, and I was certainly not disappoined when I began the journey of becoming a Franchisee. My first contacts and initial chats with Ashley put me well at ease. Warm friendly and welcoming. This is when most people realise they really want to be a part of such a special company! Ashley was so confident, professional and reassuring through the process. The induction training has also been first class. Kristina and Dawn are both so knowledgable, warm, caring and patient. If you are dedicated to travel and have the warmth and caring needed to become a TC, then I would highly recommend applying! It is an honour to be part of such an innovative, positive and energetic community!

Choosing the right franchise is a significant decision, and Travel Counsellors has exceeded my expectations at every stage of the process. The team have been professional, transparent and consistently supportive, taking the time to answer questions honestly and ensuring I had all the information needed to make an informed decision.

A special thank you to Julia, whose guidance, warmth and authenticity made a real difference. Throughout our conversations, I never felt any pressure — only encouragement, openness and a genuine desire to help. That sincere thanks and experience extends through to the onboarding process with Kristina, Ben and the wider onboarding team, who have been so patient, welcoming and supportive as we've taken our first steps as new franchisees. They've created an environment where no question feels too small, shared their expertise generously, and have done an incredible job of guiding and encouraging us all along the way.

With more than 30 years of experience, a proven track record and a culture that puts people first, it's easy to see why Travel Counsellors continues to thrive. What has impressed me most is that the people and culture have consistently matched everything that was promised from the outset.

I'm delighted to be joining the business and excited for the journey ahead!

From start to finish the onboarding stage went very smoothly…. Have one more week of training before I can start my own franchise…. Happy so far

From my very first contact with Travel Counsellors, the onboarding experience has been exceptional. Every step has felt structured, supportive and reassuring, with clear communication and friendly guidance throughout. The training is thorough and inspiring, and the resources available are amazing, making it easy to access exactly what you need as you build your business. I have always felt there is someone on hand to answer questions and help me grow in confidence. I genuinely feel set up for success and part of a community that wants me to thrive. I would highly recommend the Travel Counsellors onboarding journey to anyone considering joining.

Such a professional company but very friendly and personable.

If you didn't think Travel Counsellors was a fantastic, caring company before, you will certainly know this after spending some time with the Franchise Team.

I have been considering a TC Franchise over a number of years - being excited about the opportunity but it not being the right time personally. During this time, I was fortunate to have both Angela and, latterly, Julia Speed as my contact.

Julia is very special - she remembers everything and has been encouraging in a non-sales type way throughout my decision making journey. No pressure and always based on care, thoughtfulness and willingness to assist. She is so easy to get along with and is such a great human being.

I am delighted I have finally started on the Academy training this month and I am beyond excited. The whole onboarding process has been seamless.

Julia has remained in contact throughout and I hope that I've made a friend for life.

Thanks to all the Franchise Team - I'm now living the dream, literally :-)

Simply handheld all the way through! Such a friendly and grounded bunch.

Brilliant process from the start. There was no pressure just extremely helpful information and a lot of support during the decision making/recruitment process. Julia was fantastic. Have just completed initial training which was extremely thorough. Couldn't recommend enough

The experience I have had, from my initial interview through the training, has been truly exceptional. I have been consistently well-informed throughout the entire training process. I am very excited about my new business venture and am confident that I will receive the full support of the travel counsellors company.

I am so glad I decided to become a franchisee with travel counsellors. Their communication has been awesome. Their support and knowledge is comprehensive. The whole process of recruitment was helpful, not pressurised and very human.

Excellent training, very thorough giving you all the tools you need to set-up in the best position possible. I have really enjoyed the experience.

Sue guided me through the process of joining Travel Counsellors and was so encouraging throughout. She explained everything really well and there was no such thing as a daft question!!
Kristina took us through the Academy training with enthusiasm and great humour.
She was always there with words of support and encouragement.

Becoming a franchisee with Travel Counsellors has been one of the best professional decisions I have made. The onboarding and training have been excellent, giving me the confidence and tools to start my own travel business successfully.

What really stands out is the balance between running your own independent business while having incredible support from head office and the wider Travel Counsellors community. The systems, technology, and supplier relationships make it easy to focus on what matters the most - looking after clients.

Its a supportive, collaborative network where everyone wants each other to succeed. If you're considering becoming a Travel Counsellor franchisee, I highly recommend it.

Julia and Kristina have made my journey so warm and welcoming - thank you : )

Good onboarding process where they make sure it's the right fit for you as you are for the. Lots of available people to chat too to do your own research. The tech seems fairly easy to use and I love how much they have in the way of learning modules/knowledge base, I love how supportive they all are and how much they work as a team when needed.

I thought about becoming a Travel Counsellor years ago, but it never quite felt like the right time. At the start of 2026, I decided to just make the call and spoke to Ashley. She was incredibly helpful from the very beginning and sent me through all the information I needed, suggesting we follow up with a Teams call.

After our call, I felt ready and confident to take the plunge. Ashley was knowledgeable and supportive. She answered all my questions honestly and made what felt like a big decision much easier.

I’m so glad I made the call, it’s been an exciting step forward!

My entire journey with Travel Counsellors has been nothing short of fantastic. I have never felt rushed or pushed just supported encouraged and inspired. A big thanks to Matt, Julia, Kristina and Ben your energy and enthusiasm is infectious and truly made me believe in myself and a bright future. I am so excited to start, with a strong professional community behind me.

From the very first conversation, Sue Law in the new franchise team was incredibly supportive, generous with her time, and honest. There was no hard sell, she took the time to get to know me, answer all my questions and give a genuine picture of what life is actually like as a Travel Counsellor.
Making such a big career move, I wanted to do it with the best, and TC have proven that time and again - from the initial chats, to attending a Discovery Day (which I highly recommend), through to setting up the business and the incredible training led by the amazing Kristina Seed and team. You run your own business but with the best infrastructure and support.
It’s been fantastic so far and I’m so excited for what’s next. I wouldn’t want to do this anywhere else, the TC community is something special.