After 26 years with another energy supplier. Time for a change. NRG was recommended by our neighbour. Excellent service from the first initial call. Helpful, polite. Delivery was a few days earlier th... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
YourNRG delivered my oil exactly on the day they said they would. The driver was friendly and happy to chat. The price was better than both Boiler Juice and Value Oils and unlike those 2 companies, Yo... See more
Company replied
Needed some more central heating oil. Like always, I shop around for the best price. NRG offered a significantly better price than the competitors. Easy to order online with plenty of e-mails to keep... See more
Company replied
It was easy to order from NRG's website. I had been getting quotes for a while with the cost of heating oil having risen dramatically but then starting to fall back. They let me know when it was to be... See more
Company replied
Company details
Written by the company
Your NRG provides top-quality heating oil and bulk fuels with an unbeatable service. Powering homes and businesses across 22 depots, we have a nationwide reach fuelled by local expertise.
Contact info
Baltic Street, TS25 1PW, Hartlepool, United Kingdom
- 01642 686000
- sales@yournrg.co.uk
- yournrg.co.uk
4.7
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 74% of negative reviews
Typically replies within 2 weeks
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Easy to order on line.
Easy to order on line.
Cheapest price at the time.
Delivered on time.
16 July 2026
Reply from Your NRG
Hello, we are really happy that you had an overall positive experience with Your NRG. Thank you for your five-star review!
Always competitive on price
Always competitive on price
Delivery on time , always have a pleasant delivery driver
Used for the past 6 years
16 July 2026
Reply from Your NRG
Hello, It is great to hear that you oil was delivered efficiently and with a smile by our friendly team. Thank you for your custom and feedback.
Always simple ordering and efficient delivery
Always simple ordering, cheaper than thw competition most of the time and a great delivery service
16 July 2026
Reply from Your NRG
Hello, thank you for your custom and feedback, we are pleased that you are happy with our service.
Excellent!
So easy! I ordered online, I was sent an email letting me know when my fuel would be delivered and the driver let me know when he was here. Easy process from start to finish. Would definitely recommend YourNRG.
16 July 2026
Reply from Your NRG
Hello, thank you for your five-star review, we are pleased that you are happy with our service. It is great to hear that you would recommend us to others and buy from us again.
Great service
Great service. Didn't even hear him delivering (still in bed). Had most of my oil from NRG and cannot fault them.
16 July 2026
Reply from Your NRG
Hello, thank you for your repeat custom and for taking your time to provide us with feedback. We are happy that you are continuously pleased with the service that we deliver.
Great Service,Arrived on date…
Great Service,Arrived on date stated.Impressed with the price too.
16 July 2026
Reply from Your NRG
Hello, we are really happy that you had an overall positive experience with Your NRG. Thank you for your five-star review!
Reply from Your NRG
Hello, It is great to hear that you oil was delivered efficiently and with a smile by our friendly team. Thank you for your custom and feedback.
Delivery was on time
Delivery was on time. Price was very competitive and the driver was considerate of the property.
I have used NRG many times.
3 July 2026
Reply from Your NRG
Hello, thank you for your custom and feedback, we are pleased that you are happy with our service.
Reply from Your NRG
Hello, thank you for your custom and feedback, we are pleased that you are happy with our service.
Reliable
Efficient service delivery when expected with no problems. Very competitive price. This was our first time using NRG will certainly use again and will recommend to others.
16 July 2026
Reply from Your NRG
Hello, thank you for your five-star review, we are pleased that you are happy with our service. It is great to hear that you would recommend us to others and buy from us again.
Reply from Your NRG
Hello, we are really pleased that you are happy with our service from start to finish. Thank you for leaving us a review.
Reply from Your NRG
Hello, we are happy to hear that your oil arrived efficiently at a price that you were happy with. Thank you for choosing Your NRG and for taking your time to leave us a review.
Cheapest on the day,and a prompt…
Cheapest on the day,and a prompt delivery, many thanks .
16 July 2026
Reply from Your NRG
Hello, we are happy to hear that your oil arrived efficiently at a price that you were happy with. Thank you for choosing Your NRG and for taking your time to leave us a review.
We’re cheaper than my normal supplier…
We’re cheaper than my normal supplier who should be reported for overcharging.
My order arrived before time very happy with NRG with both delivery /price very pleasant driver.NRG Best so far
16 July 2026
Reply from Your NRG
Hello, we are really pleased that you are happy with our service from start to finish. Thank you for leaving us a review.
I have used NRG for years
I have used NRG for years. Every delivery has been prompt after order. Very competitive pricing. Drivers have always been helpful and courteous, telephoning when they are on the way. Highly recommended.
16 July 2026
Reply from Your NRG
Hello, thank you for your repeat custom and for taking your time to provide us with feedback. We are happy that you are continuously pleased with the service that we deliver.
Pretty early on delivery and a very…
Pretty early on delivery and a very nice and polite driver
16 July 2026
Reply from Your NRG
Hi, we are pleased that your oil was delivered with a smile by one of our friendly drivers. Thank you for your custom and feedback!
Reply from Your NRG
Hello, thank you for your five-star review, we are pleased that you are happy with our customer service.
New to having oil for my heating/water…
New to having oil for my heating/water as just moved house , used this company for first time all went very smoothly from ordering to having it delivered,
16 July 2026
Reply from Your NRG
Hello, thank you for your custom and feedback, we are pleased that you are happy with our service.
Reply from Your NRG
Hello, thank you for your five-star review, we are pleased that you are happy with our service. It is great to hear that you would recommend us to others and buy from us again.
Excellent communication
Excellent communication, reasonable price. Will continue to use Your NRG
16 July 2026
Reply from Your NRG
Hello, we are really happy that you had an overall positive experience with Your NRG. Thank you for your five-star review!
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