The 4 stars is for the young guy who cleaned my windows, friendly, helpful and punctual. I’m annoyed with the paying side you took payment and are still continuing to try and take more which is totall... See more
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Unit 6a, New Market Lane, LS90SH, Leeds, United Kingdom
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Josh is always cheerful and does a fabulous job he is an absolute credit to the company.

Reply from Your Local
Norman came cleaned our windows this morning always smiling and does a great job fine young man.

Reply from Your Local

Reply from Your Local
A young man called Graeme came and cleared my windows, he messaged me first to give me an estimated time of arrival, we spoke for a minute or 2, then he started doing the windows, they look fantastic, he was friendly and professional, great guy, great service.

Reply from Your Local
Very poor over the last two years hit and miss service ,I do think that the liquid in the water is not the level it should be as they don't dry properly and splodge into dirty droplets ,trying to say a bob or two ...here in bishop Aukland they sometimes come ,sometimes miss two months ,sometimes do the back ,sometimes knock sometimes don't ..NO CONSISTANCY ..irresponsible ,I think they franchise out the work ,and young lads just pull a fast one just doing the front and asking for the same money .. definitely ..today they came did the front and wanted £10 without doing the back ..we rang the office ,firstly the girls are lovely ,considerate ,and professional ..she rang back though and said you only get the front done for ten pounds ,I said it's been ten pounds front and back all the time ..then she was honest and said they'd just put their prices up ( without informing anyone ) and it was now £15 for a terrace house front and back ..so I said no ,there steady and inconsistent ..I'll do em myself ..I'll by an extendable cleaner and do a decent job ..DEF please don't even think about using them ...looking forward too doing my own now instead of being taken for a fool we have CANCELLED YOU bye

Reply from Your Local
Joshua cleaned our windows this morning and as always did an excellent job , he is so reliable thank you Josh 😊

Reply from Your Local
Joshua did a good job cleaning the windows.

Reply from Your Local
Windows left full of dirt and added water streaks not cleaned properly at all

Reply from Your Local
My window cleaner Grahame doesa really good joband comes on the time he says happy with the service

Reply from Your Local
The guy cleaning my windows who’s name is Alan is a genuine 100% nice chap verry professional done an excellent job and is also very pleasant to talk to keep up the good work

Reply from Your Local
Don't turn up for ages, I can't log into account..you are quick to respond to account problems but when you were up and running again I had no services on there. My windows were meant to be done every 8 weeks, you randomly send someone about 12 weeks after? We have camera footage the windows were cleaned within 20 seconds out the front, and the back he walked into the garden, stared then buggered off. 3 emails today from 3 different people AND TEXTS demanding payment. Not happening. Poor service.

Reply from Your Local
Graeme did a great job cleaning our windows—punctual, thorough, and streak-free. Professional and friendly throughout. Highly recommended.

Reply from Your Local
Joshua has come today and cleaned the windows
Completed the job very fast and done a good job

Reply from Your Local
He's on time, does the job everything as expected.

Reply from Your Local
I told this company I no longer wanted their service as the only way I knew my windows had been cleaned was a card through the door. My windows still had marks etc , I even sent them photos. I had no response.this was 2 years ago.every so often they still turn up squirt some water at windows for 5 mins then send a stream of emails for payment. They never respond to my emails. For the last 2 years I have had an excellent, genuinely local window cleaner I’m very happy with. I am reluctant to give bad reviews, but this company need to sort themselves out.
I have seen your reply. I have spoken to you and your operatives before and got the same reassurance that my details had been removed from your system. Dosnt work though does it. So not bothering again

Reply from Your Local
Great window cleaners, Joshua in particular is a good grafter and always has a smile. He always lets us know when he'll be around, and also when the job is done.
If you're looking for a reliable, polite, and hardworking window cleaner, then try these.

Reply from Your Local
The window cleaning itself was fine. Had them cleaned once and was scheduled for 4 weekly. They text 3 weeks later to say they would clean them again the next day. No way to cancel. He arrived, cleaned the windows and left the gate wide open, didn’t close it so the back of the house had been accessible all day. Trying to cancel is a full time job. Four emails and texts later, I finally managed to cancel the service. They deliberately make it difficult as there is no option to cancel via your online account and you can’t cancel the direct debit as it isn’t set up as such. I would avoid.

Reply from Your Local
Five stars for Hollie, Ellis and Chris in the office. Your customer care is absolutely brilliant. You have been, helpful, curteous and kind to myself. I made a few phone calls to yourselves and each time you were all so pleasant. It is lovely to be able to speak with a human these days, so well done Your Local. Customer care and service is on point. So thank you so much to the three of you 🙂🙂🙂

Reply from Your Local
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