Your Drink Box Reviews 95

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I was looking for quality gifts for my sons new cocktail garden bar and came across this site which had syrups I had never heard of before and great cocktail accessories. Postage was quick and extreme... See more

Company replied

Rated 5 out of 5 stars

Great experience. Very good selection and easy to navigate. Some real gems. Unfortunately I mistakenly ordered the wrong bottle and had the cancel the order. Your Drink Box couldn’t have been more swi... See more

Rated 5 out of 5 stars

Very Good Customer Service. The Post Office messed up my original delivery so I phoned 'Your Drink Box' who were very apologetic and resolved the issue straight away. I was very pleased with my orde... See more

Rated 4 out of 5 stars

I ordered an alcohol free bitters as I am pregnant- and a 50% abv bitters was sent. I contacted the company to ask for a refund and received a message from an iPhone saying they will sort the proble... See more

Company details

  1. Alcohol Store
  2. Soft Drinks Shop

Written by the company

Whether you're sipping at home, want to impress friends and family with your cocktail skills or looking for something special, Your Drink Box is your one stop shop for everything Craft spirits, Mixers and Drinks related Gifts.


Contact info

4.8

Excellent

TrustScore 5 out of 5

95 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service - calling me to let me know of a minor delay and dealing with the issue at their own expense. Certainly the best, friendliest service I have enjoyed in a long time.

28 April 2021
Rated 5 out of 5 stars

Great website!

Great selection of drinks & good prices. Fast delivery to Northern Ireland & they kept you informed about the status of your delivery.
Would definitely buy from them again!

25 February 2021
Rated 5 out of 5 stars

Really excellent service.

Really excellent service.
Ordered a cocktail themed enamel pin badge. Great communication and customer service from Damien at Your Drink Box and the item is just what I wanted.

14 January 2021
Unprompted review
Rated 5 out of 5 stars

Exactly what I wanted with a personal touch!

Fantastic service and highly recommended. I received a call from Damien who wanted to personally let me know when an item had been damaged in transit and needed to be replaced - refreshing from the usual generic emails other companies tend to use. The issue was swiftly resolved and I received my delivery within 3 days of my original order, so still well within my original expectations. The items (mescal box) arrived very well packaged with all bottles and items wrapped individually and protected - I have no idea how anything got damaged the first time around and I would have no concerns ordering again. The items were all of the highest quality and exactly what I wanted. Damien also kindly shared some of his personal recommendations on Mescal to set me on my journey of discovery. Thank you again, I look forward to seeing what other products you have available in future.

13 January 2021
Rated 5 out of 5 stars

Your Drink Box

Highly recommend ‘YOUR DRINK BOX’, very professional company and quick delivery time too. The product I ordered was very well packaged to protect the item during transit; thus meaning I did not have to worry about the product being damaged which is always a bonus, thank you!

6 January 2021
Rated 5 out of 5 stars

Really pleased with both the quality of…

Really pleased with both the quality of the items and the fact they were dispatched in time for Christmas. The mojito kit was really tasty (and I now have a lovely glass bottle to make use of!) and I was really impressed with the margarita popcorn! Thought I'd buy them for a laugh and watch my family recoil in horror but they went down a treat!

5 January 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. This was my first order, and certainly won't be my last. I received a very welcome courtesy phone call on placing the first order. The goods arrived very prompltly given the time of year and all the problems with deliveries at the moment. The bottles were well-packed, but in a box no large than it needed to be, so very "green" unlike many of their competitors who seem to waste a huge amount of packaging.

A gem of a discovery and they deserve to flourish. Thank you team!

5 January 2021
Unprompted review
Your Drink Box logo

Reply from Your Drink Box

Thank you for your kind words Andrew. We hope to serve you again soon.

Rated 5 out of 5 stars

fantastic customer service

After a mishap on my part, where I made a mistake on my order, Damien was quick to reply and effectively sort out my issue. Really lovely customer service. I will definitely be reordering.

5 January 2021
Unprompted review
Your Drink Box logo

Reply from Your Drink Box

Always a pleasure to help. Have a great 2021!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look