Your Crystal Reviews 406

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the beautiful bracelets, and many appreciate the detailed information provided about the crystals. People frequently mention the fast postage and excellent communication from the staff, highlighting a smooth and satisfying purchasing process. However, some customers noted that the elastic bracelets can be too tight for larger wrists, making them unsuitable for everyone as they cannot be adjusted.

What people talk about most

Product

Consumers find product to be positive, often praising the quality and appearance of items like amethyst and... See more

Quality

Customers consistently note positive experiences with quality. Reviewers frequently praise the high quality... See more

Based on these reviews

Rated 5 out of 5 stars

I have purchased bracelets from your crystal several times now. They are great quality, fast postage. Great communication from staff when I ordered was no longer in stock. I will happily purchase more... See more

Company replied

Rated 5 out of 5 stars

The quality of crystal was amazing, i ordered according to my signs it’s been a week or so I started using, the instructions were really helpful. I have start to see little change within myself I am r... See more

Company replied

Rated 5 out of 5 stars

I know that when I shop with Your Crystal I'm purchasing from a local business owner who personally selects the best quality items. Thank you Riss xx

Company replied

Rated 5 out of 5 stars

Beautiful bracelets I bought a couple for Christmas gifts and one for myself. They are lovely and I like that there is information in regards to the benefits of the crystal, sure the gifts will be lov... See more

Company replied

Rated 3 out of 5 stars

Bracelet looks nice in colour but it's too tight for my wrist as it has elastic. We cannot adjust accordingly so not buying again. If you have smaller wrist go for it or else it will be no use.

Company replied

Rated 5 out of 5 stars

Had to buy some of the pretty pink flower agate bracelets to add to my collection. All of the products from Riss are high quality and gorgeous. She added a lovely surprise to my order too which I di... See more

Rated 5 out of 5 stars

Great quality, fast postage and great communication from staff. I have bought from your crystal a couple times now and never had any issues.

Rated 5 out of 5 stars

Very happy with the service. Website is easy to navigate and description of items is accurate. I purchased 2 Ameythst bracelets and they are lovely.

Rated 5 out of 5 stars

Fast postage, beautiful bracelets with info card and they come in a small bag you can keep them in. Would happily buy from them again

Rated 5 out of 5 stars

Beautiful product and great care , especially aftercare !!! They responded promptly to a question and I was 100% satisfied with the product and the outcome !!

Rated 5 out of 5 stars

I bought this as a gift for someone having a hard time and it was really appreciated. Thank you for the lovely bracelet.

Rated 5 out of 5 stars

This was the perfect birthday gift for a friend born in the year of the Frilled Neck Lizard (1966 :)

Company replied

Rated 5 out of 5 stars

Found the perfect gift at Your Crystal. The selection is unique and the shipping was fast

Rated 5 out of 5 stars

Super quality, quick delivery ! The packaging was remarkably nice and Riss has been considerate , compassionate and honest.

Rated 5 out of 5 stars

Beautiful bracelet, exactly as described. High quality

Company replied


Company details


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4.8

Excellent

TrustScore 5 out of 5

406 reviews

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Rated 3 out of 5 stars

Nice

Happy with purchase 🙂

5 February 2025
Your Crystal logo

Reply from Your Crystal

Hi Wendy

We appreciate your feedback and completely understand how frustrating shipping delays can be. As we mentioned in our email, your order was shipped the day after it was placed, and unfortunately, once it’s with Australia Post, the delivery timeframe is out of our hands.

We always do our best to ensure fast processing on our end, and we’re truly sorry to receive a 1-star review for something beyond our control. We hope you love your crystals once they arrive, and if there’s anything else we can do to assist, please don’t hesitate to reach out!

Love Riss

Rated 5 out of 5 stars

Fast delivery

Fast delivery, quality item. Can’t wait to give this to my daughter for Christmas.

9 December 2024
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Reply from Your Crystal

You just made our day! Thank you for the 5 stars — we can’t wait to serve you again!

Rated 5 out of 5 stars

Riss,is a fantastic founder.Customer…

Riss,is a fantastic founder.Customer service was a pleasure. Products are amazing, I absolutely love my bracelets and delivery was superfast.All in all a great experience.
They've made their life long customer.

18 November 2024
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Reply from Your Crystal

🌟 "Wow! Thank you for the amazing review! Your support means everything!"

Rated 5 out of 5 stars

Beautiful and great quality

I purchased the black obsidian bracelet, it was a Great price, arrived quickly, excellent quality and fits perfectly. It’s beautiful and I Love it.

6 November 2024
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Reply from Your Crystal

🌞 Brightening our day one review at a time! Thanks!

Rated 5 out of 5 stars

Love it

Love, love, love it ❤️

4 November 2024
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Reply from Your Crystal

🦄 Magical customers like you make our day! Thanks!

Rated 5 out of 5 stars

What an amazing customer service

What an amazing customer service. I'm so glad to receive. I ordered four different Crystal bracelets and all of them are so beautiful soul genuine thank you the surprising bit was the surprise which was a free gift. I cannot recommend this business enough and will be spreading the words among the friends and families thank you.

25 October 2024
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Reply from Your Crystal

💫 You rock! Thanks for the incredible support!

Rated 1 out of 5 stars

You keep asking me to review something…

You keep asking me to review something that I haven’t received as yet.
Maybe make sure the item has been delivered before you send three reminders to rate it!

29 June 2024
Your Crystal logo

Reply from Your Crystal

Hi Susan, we apologize for the reminders, these are sent out automatically. I’ve just checked your order status and the delivery company have added a note explaining that there has been a short delay in delivery. Unfortunately once orders are sent out delivery times are out of our control. I hope you love your singing bowl candle once it arrives. You can use your tracking number from the email you would have received to keep up with tracking details. Please email me if you need any further assistance.

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