Kate was great, polite and not over pushy. Always called to give an update when she said she would. Thanks Kate!
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Company details
Written by the company
We specialise in products for businesses that want to get online in the most efficient and cost effective way possible.
Contact info
Australia
- yourbusinesslisting.co.nz
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 43% of negative reviews
Typically takes over 1 month to reply
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Lucy has been fantastic from the get…
Lucy has been fantastic from the get go! Friendly, professional and gives the impression she genuinely wants to help you and your business. A breath of fresh air! Highly recommend.
Margo was absolutely fantastic to deal with
Margo was fantastic to deal with. She always took the time to listen, was incredibly helpful, and consistently had a positive attitude. Having worked with several advertising agencies over the years, it’s rare to come across someone as professional, genuine, attentive, and dedicated as Margo. I wouldn’t hesitate to recommend her to anyone looking for outstanding service and support.
Harrys service has been exemplary
Harrys service has been exemplary. Consistent, patient, friendly, timely. My experience could not have been better! I am very happy..
Rude
They called i just let them do their sales pitch(a newbie and his supervisor both from the uk), i said i have to think about it! which of course its smart to research before any purchase/contract also i had had a really bad day and couldnt think straight. The supervisor was very rude and didn't like that I had to think about it and was questioning everything, call ended and he had actually made me upset.
A few weeks later they call back - it clicked a little bit into it that they were the same guys but the newbie said he only arrived in the country a week ago (which when i figured they had called me before I asked how long ago they called me last they said 2 weeks so lie).
They then start talking about their 20km range to get us ranked #1. They tell me a few suburbs they mention Northlakes i say I'm not bothered ranking there and he pushes and asks why and I say for our industry we need old homes and all the homes are new. (turns out we rank #1 for that suburb anyway). Each time he mentioned a suburb I'd say we already rank there he would argue saying no.. so and so company comes up but thing is they are googling from a whole different state so if they knew how google searches work it goes off ip address and what they goggle, the results are not the same as someone googling from our state.
After their spewl (i was wasting their time like they did to me) I say i just redid my website and have to see how that converts first he says website has nothing to do with seo.. wtf haha! I then snap and say i remember how rude he was and i had a family member pass away that day and told him why would I work with someone so rude he quickly apologised and hung up.
Anyway I had a look into it as they say they will rank you in the top 3. I looked at the 20km radius (21 suburbs) we rank 1st in 18 of them, then the other 3 we rank 3rd so all are in the top 3 (main industry key word). Considering all our competitors have been running for a minimum for 5 years and we have only been running for under a year. Those 3 we ranked 3rd, might pop up after website settles or ill just do 1-2 posts on google then we will easily rank those.
They were either looking for a easy rank / easy money or not searching correctly. End of the day they were rude, pushy and incorrect information.

Reply from Your Business Listing
Working alongside Tara
Tara is great to work alongside with. She always greets you with a warm welcome, is informative with information she has, and is always willing to go the extra mile.
No ability to cancel without paying for 2 months
Well. I just found it misleading. At the beginning I got the very strong impression I could cancel if I changed my mind. But it turned out they required 30 days notice to cancel, so unless I cancelled literally on the first day I signed up, I could not prevent being charged for the 2nd month. So all up I was charged nearly NZ$800 for a product I decided I didn't want. I don't know about the service, I just decided not to go ahead and that was the cost of changing my mind.

Reply from Your Business Listing
Friendly staff who really made it…
Friendly staff who really made it easier review my online presence and give me tips on how to improve my online presence
Exponential growth
I've been with Your Business Listing for approximately 2 years now, and I can say with absolute certainty that my business has grown exponentially because of them.
I'd like to thank Josh from Your Business Listing personally, hes always gone way above and beyond, sometimes I've come up with complete new business opportunities after having a chat on the phone.
Not only do they attract significantly more people to my business, they also enforce drive to always be reaching for the next level.
100% always reccomend!
The team at YBL are extremely helpful!
The team at YBL are extremely helpful!
We are growing our business and have given them a go. Both my account managers have been lovely to chat to and are really encouraging!
Lucy is great at her job
Lucy is a very professional and friendly person to work with. She takes great care of me and my business and she's really good at putting my mind at ease about anything relating to my business. Would definitely recommend her to anyone.
I'm also seeing a difference in my google profile traffic which is great
Lucy is amazing at customer…
Lucy is amazing at customer service—always prompt with follow-ups and provides the right instructions and helpful suggestions. Highly recommended! 💯👍
John has been amazing.
John has been amazing.
Always keeps intouch keeping our company informed of how we are performing.
We have definately seeing a difference in calls turining into bookings.
Great interaction very easy to talk to…
Great interaction very easy to talk to and very helpful strongly recommend
Not just a number
Richard since taking over my account has been incredibly helpful and made me feel like I’m not just a number! Until I spoke to him and was swapped over with him now managing my listing, I haven’t wanted to pick up the calls as always someone new and no one really made an effort. He genuinely seems interested about my life and how things are going for me and it’s always a pleasure to chat to him. He’s made me want to continue on with your company if I’m honest so thanks Richard! 10 stars!
Becky is in contact with me every month…
Becky is in contact with me every month she give me pointer on how to get more clients using reviews which has helped my business pick up more clients.
Proactive and friendly
Proactive and friendly
I was super skeptical about company's service because there are so many scams everywhere.... they must have had a hard time convincing me..... but they(Lewis) were friendly, persistent and proactive.
This is an early stage of engaging the service but I am looking forward to seeing the result in 90 days.
Thank you so much for your support so far!
I have been using YBL for a number of…
I have been using YBL for a number of years. I have found their service to be honest and effective for my business.
4 years working on Google profile
I been working 4 years with YBL pushing my audience and growing my google business profile. I had a significant increase and growth staying with them over the years. I have a significant local clientele now and a good presence with my profile. Phoenix has helped me to choose the right package and tailor my journey. If you are a small business and needs more clients this definitely going to help you to grow!
Service is great & delivers what it says
Service is great. It delivers what it says. Monthly follow-ups as well. I had a couple of relationship managers/services provided by Noah and Brooke, both are great to communicate with.
Kate was a gem to work with and always…
Kate was a gem to work with and always was happy to assist. Great customer service!
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