Great service from Michael Oware who has been excellent throughout the journey and made everything more easy for us to get loan we wanted. I believe a lot of businesses needing help with the finances... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Riya Mistry, our Account Manager took care of everything very quickly without any fuss. She communicated with us on a Saturday & bank holiday which shows her level of commitment & dedication. We look... See more
Company replied
I could not recommend this service more. We had amazing support from Alex Allen and then Oliver Turner. Both worked with us, communication was great, all questions and concerns were answered. Oliver e... See more
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If everything in business was this easy and straightforward, it would be amazing. YouLend has a very simple and flexible attitude toward customers. The cost is very simple to understand, and the agree... See more
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Company details
About YouLend
Written by the company
We enable e-commerce platforms, tech companies and payment service providers to extend their value proposition by offering financing products to their merchants
YouLend is the preferred embedded financing platform for many of the world’s leading e-commerce platforms, tech companies and PSPs. Our software platform enables our partners to extend their value proposition by offering flexible financing products in their own branding to their merchant base without capital at risk.
We are headquartered in London, UK, and present in a number of European countries including the Netherlands, Germany, Belgium, Spain, France and Poland. Here, we service our partners, including Shopify, Dojo, eBay, Allianz Global Investors and EQT.
If you want to help us make simple, flexible and affordable financing available to as many merchants as possible through partnerships and technology, then come join us.
Learn more on www.youlend.com.
YouLend is the preferred embedded financing platform for many of the world’s leading e-commerce platforms, tech companies and PSPs. Our software platform enables our partners to extend their value proposition by offering flexible financing products in their own branding to their merchant base without capital at risk.
We are headquartered in London, UK, and present in a number of European countries including the Netherlands, Germany, Belgium, Spain, France and Poland. Here, we service our partners, including Shopify, Dojo, eBay, Allianz Global Investors and EQT.
If you want to help us make simple, flexible and affordable financing available to as many merchants as possible through partnerships and technology, then come join us.
Learn more on www.youlend.com.
Contact info
90 High Holborn, 5th Floor, London, England, WC1V 6LJ , London, United Kingdom
- 020 3827 2870
- info@youlend.com
- youlend.com
4.8
Excellent
11K reviews
Replied to 88% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service.
Great service.. it was very easy nd quick got da money to account in few days.
16 April 2026
Unprompted review
Reply from YouLend
Thank you for your 5* review!
Youlend is an excellent service for…
Youlend is an excellent service for funding for small business.
I’m grateful for your expert advice throughout this process Maddie Hillier.
22 April 2026
Unprompted review
Reply from YouLend
Thanks, Ali. We’re glad YouLend could support your business, and we’ll be sure to pass your kind words on to Maddie.
You lend has help with growing my business
You lend has help with growing my business with a much needed cash injection thanks 😊
22 April 2026
Unprompted review
Reply from YouLend
Thanks, Kellyann. We’re really pleased we could help support your business growth when it mattered.
⭐️⭐️⭐️⭐️⭐️ David secured a better deal 💰
Worked with YouLend via David Barrie , who helped secure a stronger deal than an existing offer from another lender. He arranged higher funding with a lower fixed fee through an alternative card machine provider. Same day. Clear communication and efficient process throughout.
21 April 2026
Unprompted review
Reply from YouLend
Thanks, Harris. Great to hear David was able to secure a stronger deal for you and make the process clear and efficient.
Reply from YouLend
Merci, Sabrina. Ravi d’apprendre que tout s’est déroulé rapidement et efficacement.
Reply from YouLend
Thank you for your 5* review!
Hounding for additional payments even though I’m ahead of my repayments. Avoid!
I took a loan out through eBay and the experience hasn’t been good. I agreed to replay 24% of my item sales. I sell high ticket items but inconsistently so every other week I get a email demanding additional payments even though I’ve repaid 83% of my balance within 4 months of the 9 month loan agreement.
This company adds a fixed cost on top of the loan. If I repay in 4 months I don’t receive any interest back even though I’ve repaid in half the duration. Basically do your self a favour and take out a traditional loan and if you choose to repay early save some money in interest and avoid the hounding emails!
22 April 2026
Unprompted review
Reply from YouLend
We’re sorry to hear about your experience. Thank you for sharing this feedback, we’ll pass it on to the team to review how we communicate and support customers in situations like yours.
Please can you share more details of your experience so that we can investigate what went wrong and help to address any issues or concerns you have had?
Please contact us on trustpilotreview@youlend.com where we will look at your case as a priority.
Halle was great to communicate with
Halle was great to communicate with. Made the process very easy. Received the funds needed quite quickly. Would recommend.
21 April 2026
Unprompted review
Reply from YouLend
Thank you for your 5* review!
We’re delighted to hear Halle was great to communicate with and made the process easy for you. It’s great to know the funds reached you quickly. We really appreciate your recommendation!
Quick Turnaround.
Quick Turnaround.
Archie ran us through the process advising on Youlend services, great communication and simple set up from start to finish.
22 April 2026
Unprompted review
Reply from YouLend
Thank you for your 5* review!
We’re delighted to hear you experienced a quick turnaround and that Archie provided clear guidance and great communication throughout. It’s great to know the process was simple from start to finish. We really appreciate your feedback!
It has been a quick and easy process…
It has been a quick and easy process from start to finish. We will continue to use you lend in the future. Joe Milligan Was a great help. Thanks
21 April 2026
Unprompted review
Reply from YouLend
Thank you for your 5* review. We’re delighted to hear the process was quick and easy from start to finish. A special thank you for recognising Joe Milligan’s support—we’ll be sure to pass on your kind words. We look forward to supporting you again in the future!
Joe made it so easy to complete my…
Joe made it so easy to complete my application.
21 April 2026
Unprompted review
Reply from YouLend
Thank you for your 5* review!
Daniel made the whole process easy from…
Daniel made the whole process easy from start to finish. Everything was clearly explained and we were able to choose from various offers before making a decision that was right for us with no pressure. Thanks Daniel for your help
21 April 2026
Unprompted review
Reply from YouLend
Thank you for your 5* review!
We’re delighted to hear Daniel made the process easy from start to finish and explained everything clearly. It’s great to know you felt comfortable choosing the right option with no pressure. We really appreciate your feedback!
Quick and easy process
Easy and quick process with good support. An easy and great dashboard to follow your progress and payments.
21 April 2026
Unprompted review
Reply from YouLend
Thank you for your 5* review!
Melisa was very helpful through the…
Melisa was very helpful through the whole process!
21 April 2026
Unprompted review
Reply from YouLend
Thank you for your 5* review!
absolutely amazing
so thankful they reached out and offered me another loan, honestly the best lend company i’ve ever come across. doesn’t get too personal, respectful and of course very professional. Would recommend them over and over again. thanks again to the person who helped me today Anil Mutlu!
21 April 2026
Unprompted review
Reply from YouLend
Thank you for your 5* review!
We’re delighted to hear you had such an amazing experience and felt respected and well supported throughout. A special thank you for recognising Anil Mutlu—we’ll be sure to pass on your kind words. We really appreciate your recommendation!
Very friendly and nice staff Mr George Hoye
Very friendly and nice staff Mr. George made fill us important for you . For sure we will contact him next time. Thank you George Hoye and all the best.
Also for the lady who caled us on Saturday, sorry to forget her name
Thank you
21 April 2026
Unprompted review
Reply from YouLend
Thank you for your 5* review!
We’re delighted to hear you felt well looked after and that George Hoye provided such friendly and attentive support. We’re also glad our team could assist you over the weekend. We really appreciate your feedback and look forward to supporting you again!
Always been very helpful very fast with…
Always been very helpful very fast with the paperwork cannot recommend them highly enough.
21 April 2026
Unprompted review
Reply from YouLend
Thank you for your 5* review!
Reply from YouLend
Thank you for your 5* review!
As always outstanding customer service…
As always outstanding customer service and Haitham Abdalla was excellent in dealing with my account
20 April 2026
Unprompted review
Reply from YouLend
Thank you for your 5* review!
We’re delighted to hear you received outstanding customer service once again and that Haitham Abdalla provided excellent support. We really appreciate your continued trust!
Highly recommended fast and great…
Highly recommended fast and great service
20 April 2026
Unprompted review
Reply from YouLend
Thank you for your 5* review!
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