Great service from Michael Oware who has been excellent throughout the journey and made everything more easy for us to get loan we wanted. I believe a lot of businesses needing help with the finances... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Riya Mistry, our Account Manager took care of everything very quickly without any fuss. She communicated with us on a Saturday & bank holiday which shows her level of commitment & dedication. We look... See more
Company replied
I could not recommend this service more. We had amazing support from Alex Allen and then Oliver Turner. Both worked with us, communication was great, all questions and concerns were answered. Oliver e... See more
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If everything in business was this easy and straightforward, it would be amazing. YouLend has a very simple and flexible attitude toward customers. The cost is very simple to understand, and the agree... See more
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Company details
About YouLend
Written by the company
We enable e-commerce platforms, tech companies and payment service providers to extend their value proposition by offering financing products to their merchants
YouLend is the preferred embedded financing platform for many of the world’s leading e-commerce platforms, tech companies and PSPs. Our software platform enables our partners to extend their value proposition by offering flexible financing products in their own branding to their merchant base without capital at risk.
We are headquartered in London, UK, and present in a number of European countries including the Netherlands, Germany, Belgium, Spain, France and Poland. Here, we service our partners, including Shopify, Dojo, eBay, Allianz Global Investors and EQT.
If you want to help us make simple, flexible and affordable financing available to as many merchants as possible through partnerships and technology, then come join us.
Learn more on www.youlend.com.
YouLend is the preferred embedded financing platform for many of the world’s leading e-commerce platforms, tech companies and PSPs. Our software platform enables our partners to extend their value proposition by offering flexible financing products in their own branding to their merchant base without capital at risk.
We are headquartered in London, UK, and present in a number of European countries including the Netherlands, Germany, Belgium, Spain, France and Poland. Here, we service our partners, including Shopify, Dojo, eBay, Allianz Global Investors and EQT.
If you want to help us make simple, flexible and affordable financing available to as many merchants as possible through partnerships and technology, then come join us.
Learn more on www.youlend.com.
Contact info
90 High Holborn, 5th Floor, London, England, WC1V 6LJ , London, United Kingdom
- 020 3827 2870
- info@youlend.com
- youlend.com
4.8
Excellent
11K reviews
Replied to 88% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from YouLend
Thanks, Hamid. We appreciate your feedback and are glad you felt understood.
Alex was first class so professional
Alex was first class so professional
24 April 2026
Unprompted review
Reply from YouLend
Thanks, Matthew. Great to hear Alex made such a strong impression.
Reply from YouLend
Thanks, Olga. We appreciate your feedback and are glad you had a good experience.
Reply from YouLend
Thanks, Mr. Abeysinghe. We’re glad you found the process quick and straightforward.
Reply from YouLend
Thanks, Adam. We’re glad you found us easy to deal with and appreciate you choosing YouLend.
Excellent - highly recommend
I could not recommend this service more. We had amazing support from Alex Allen and then Oliver Turner. Both worked with us, communication was great, all questions and concerns were answered. Oliver even helped us with emails our end, offering to talk us through what we needed to do, service above and beyond. I would highly recommend, it was quick, professional and stress free due to constant communication. Thank you
24 April 2026
Unprompted review
Reply from YouLend
Thanks, Aberglais. We’re really pleased to hear Alex and Oliver provided such strong support and made the process smooth for you.
Freddie Wilson from start to finish was…
Freddie Wilson from start to finish was exceptional highly recommended thanks
24 April 2026
Unprompted review
Reply from YouLend
Thanks for your feedback. We’re glad Freddie provided such great support throughout and appreciate your recommendation.
Very good response
Very good response. Lovely people and highly recommend. Did everything very fast as always.
25 April 2026
Unprompted review
Reply from YouLend
Thanks, Kelly. We’re pleased to hear everything was handled quickly and that you had a positive experience with the team.
Loansharks. Do not take the eBay/etsy loans!!
Loansharks. Do not take the eBay/Etsy loans. They tell you they want to “help you grow your business” but they just want to charge you ridiculous fees with massive repayment percentages.
They also make it very fine print that there is a deadline to pay back by. I read the contract 3 times and still didn’t see this.
To add to this, they take your money even when customers get refunds, they just don’t care.
I get a woman chasing me every few months for no reason at all because apparently I’m “not paying back fast enough” despite having massive success on eBay. It’s really quite disgusting.
Avoid at all costs. Never ever again.
25 April 2026
Unprompted review
Gabriella was extremely helpful
Gabriella was extremely helpful!
Very attentive and helped out a lot.
Thanks
B & S
25 April 2026
Unprompted review
Reply from YouLend
Thanks, Byron. We’re glad Gabriella was able to support you and make the process easier.
Excellent Service and Support
"Brilliant service from start to finish! Clear, transparent process, and fast fund transfer. Fair repayment terms — truly a trustworthy lender. Highly recommend!"
Tharshan Karunakaran was very friendly and great guy always supper helpfull.
21 April 2026
Unprompted review
Reply from YouLend
Thanks, Daljit. We’re pleased you found the service clear and fast, and we’ll be sure to pass your kind words on.
My acc manager was JJ
My acc manager was JJ. He was exceptionally knowledgeable and knew all about our business. He did his homework well. All in all a nice easy experience. Thankyou JJ for all your help
24 April 2026
Unprompted review
Reply from YouLend
Thanks, Francis. We’re glad JJ made the process smooth and tailored to your business needs.
Tahia was wonderful all the way through…
Tahia was wonderful all the way through the process and all the options explained in detail.
Great job.
24 April 2026
Unprompted review
Reply from YouLend
Thanks, Mr Sharma. We’re pleased Tahia supported you well and explained everything clearly.
The process was seamless and really…
The process was seamless and really easy to understand. It also took a short time from start to funding. My account manager Rejean was exceptional
24 April 2026
Unprompted review
Reply from YouLend
Thanks, Anthony. We’re glad the process was clear and efficient, and that Rejean made such a strong impression.
Great service and offer
Quick, professional, supportive and effective. Well managed by Freddie.
21 April 2026
Unprompted review
Reply from YouLend
Thanks, Philip. We’re pleased Freddie provided a quick and supportive service.
Devine Ogar was extremely helpful and…
Devine Ogar was extremely helpful and made the whole thing very easy!
15 April 2026
Unprompted review
Reply from YouLend
Thanks, Eamonn. Great to hear Divine made everything simple and easy for you.
I'd like to take the opportunity to…
I'd like to take the opportunity to thank Freddie Wilson for the effort he puts in to make sure my request is done in such professional manner and great work attitude 👍 so thank you Freddie, great costumers support and professional communications skills...
23 April 2026
Unprompted review
Reply from YouLend
Thanks, Khaled. We’re really pleased to hear Freddie provided such professional and dedicated support throughout your experience.
If there is anything else we can do to get us to 5 stars and further improve your experience, please don’t hesitate to let us know by emailing trustpilotreview@youlend.com.
Thank you again for your feedback and for choosing our services.
Reply from YouLend
Thanks, Mohammad Shafiq. We appreciate your feedback and are glad you’re happy with the service.
I had the most pleasurable experience…
I had the most pleasurable experience with you lend and this was all down to yusuf sadiq… he was attentive, patience, quick to respond to all my queries
10/10
Thank you
21 April 2026
Unprompted review
Reply from YouLend
Thanks, Claire. We’re really pleased Yusuf provided such attentive support and made your experience a great one.
Excellent service
Excellent service
Excellent communication
Really quick
JJ viqouroux really helpful
22 April 2026
Unprompted review
Reply from YouLend
Thanks, Kelly. We’re glad you had a smooth and fast experience and that JJ was so helpful.
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