Youi Reviews 29,250

Called Youi for a policy health check and we found savings across all policies. Sarah (customer service)was awesome to deal with, courteous and informative.
Peace of mind knowing exactly how we have security across our policies.

Youi is simple, quick and tailored. Their customer service team is very courteous.

Today I had the very great pleasure of discussing my query with Val regarding adding a temporary additional driver to my policy - Val resolved my query quickly in a professional and very courteous, friendly manner - it was a pleasure speaking with Val and I was left very happy with the process overall - Thanks again for your service !.

The lady was extremely helpful, nice and kind. I'm not a smart man, but found with her help I could understand everything I needed to. We both even had a chuckle through the process. Very happy with my new policy.

Jade show empathy and understanding Regarding my need - So comforting

Efficient informative polite

Charlotte was very kind, compassionate and detail orientated during my claim.
She stepped me through every step and answered all questions i asked.

Excellent experience from beginning to end. Ethan was person who assisted me, exceptional- Five Stars 🌟

The Staff were very helpful explained all my enquiries regarding my policy

Lewis was very friendly and very helpful and made the application "fun" and effortless

Elle was fantastic. Lovely manner which made the quote process easy. She called back at the designated time and did her best to achieve a positive outcome.

The agen was soo kind , respectfull and gentle in his communication

Fantastic people, service and follow up thats why I've always been with Youi for over 20 years.

Youi were very easy to deal with throughout the whole process. They were always contactable, kept in touch regularly, and reached out when needed rather than leaving us chasing updates. Everything was handled quickly and efficiently, and overall they were a pleasure to deal with.

I wasn't happy with the premium increase in my annual renewal.
Discussing this with Youi, and after contacting an alternate Provider, Youi were happy to come to the table and reduce my Premium in order to retain my business.
The agent was friendly, polite and pleasant.

The young lady i got on the other end was just so help and what fantastic customer service she had 5 stars to you! ⭐️⭐️⭐️⭐️⭐️ Its so nice to have someone on the other end of the phone who is understanding and goes above and beyond to help. Thank you 😊

One easy phone call fantastic friendly staff, an absolute pleasure to speak to. Thank you Youi. ❤️

Super friendly staff with great customer service that resolved my issue quickly

The lady I spoke to over the phone was very lovely and easy to talk to. It made a world of difference having someone who was calm and approachable and understanding after being in an unwanted stressful situation. Thank you Jelly.