Yorkshire Dental Suite Reviews 

803
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 443 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly staff and welcoming reception teams, making every single visit feel remarkably relaxing, comfortable, and personalized from the moment they walk in. Many people truly appreciate the thorough and detailed explanations provided by the dentists, which significantly helps to ease any nervousness or anxiety during complex dental treatments. However, some reviewers noted frustrating issues regarding poor customer service, administrative mistakes, and unexpected communication delays regarding their treatment plans. A few other people also mentioned experiencing inconvenient appointment cancellations at short notice or waiting too long past their scheduled times to finally be seen by practitioners.

What people talk about most

Staff

Consumers find staff to be positive, highlighting welcoming receptionists and professional, knowledgeable... See more

Service

Customers had positive experiences with service, noting that the staff is professional, welcoming, and... See more

User experience

Reviewers highlight positive aspects of user_experience, frequently describing the process as painless,... See more

Product

Reviewers mention positive feedback about product, highlighting a great deal of satisfaction with their new... See more

Customer service

Customers consistently note ambiguous experiences with customer service, revealing stark divisions in their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had to make an emergency appointment and was seen on the day of my call. The treatment was quite invasive and the dentist explained to me in fine detail what my options were. Ultimately I knew I had... See more

Company replied

Rated 5 out of 5 stars

An overall amazing experience from start to finish. The friendliest and most professional ladies front of house Angela & Lydia made me comfortable upon arrival and special thanks to Dr Sammi & Sara fo... See more

Company replied

Rated 5 out of 5 stars

Having had composite veneers done by several different dentists. All of whom were not grasping my idea of wanting the full composite to look as natural as possible including shape. Size and the follow... See more

Company replied

Rated 5 out of 5 stars

Wow, it’s been a long journey, after struggling with confidence due to having a gap between two front teeth, my first time at YDS Birmingham I was super nervous. Every member made me feel welcome. A... See more

Company replied


Company details

  1. Dental Clinic

Written by the company

Cosmetic Dentists Transforming Smiles, Improving Lives At YDS, we believe that a private dentist has to go the extra mile to make you smile. Our experienced and respected team has transformed 1,000s of smiles and is constantly innovating. Whether it’s teeth bonding, veneers, straightening, implants or whitening, we don’t settle for second best. We’ll give you a smile that will lift your life.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

803 reviews

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Replied to 81% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(803)

430 reviews in the last 12 months

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Rated 5 out of 5 stars

Very happy with the results my teeth…

Very happy with the results my teeth look fantastic the staff are very professional and very friendly. Fabulous experience!!

18 February 2026
Unprompted review
Yorkshire Dental Suite logo

Reply from Yorkshire Dental Suite

Thank you for your lovely feedback. We’re so pleased to hear you’re happy with your results and that our team provided a professional and friendly experience. We’re delighted you had such a fabulous visit with us.

– Yorkshire Dental Suite 🦷

Rated 5 out of 5 stars

Thankyou My husband who is anxious and nervous…

My husband who is anxious and nervous about visiting a dentist has recently had a couple of extractions and filling. Dr Ammar , Liv and Bonnie all looked after him and despite his fears they got him through the treatment.
What totally blew my mind was Fran popped out to get stress balls to try and help him.
All the front of house team deliver exceptional, relatable service.
Both my husband and I have truly received the service promised on social media. Yorkshire Dental Suite is definitely not style over substance. Thankyou so much
Eccles Dental Suite

19 February 2026
Unprompted review
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Reply from Yorkshire Dental Suite

Thank you for your lovely feedback. We’re so pleased to hear that Dr Ammar, Liv, Bonnie, Fran, and our front of house team helped support your husband through his treatment and made him feel cared for despite his anxiety. It’s wonderful to know you both felt the service truly reflected what we promise, and we really appreciate your kind words and trust.

– Yorkshire Dental Suite 🦷

Rated 5 out of 5 stars

Big day today at yds wakefield!

Big day today at yds wakefield!
It's been my veneer preparation appointment , I was abit in trepidation but I needn't have worried as soon as I walked in welcoming greeting as normal from daisy and Amy and Tom. Then was greeted by Dr sia and Jen as he is aware of my gag reflex problem , he told me he had created a plan and updated jen on the plan . I couldn't of felt more at ease he talked me through every step of the way and even let me choose which playlist I wanted throughout the procedure. Accompanied by them singing along which made my appointment feel even more relaxing . He was very thorough throughout all the work and it was an appointment which was 3 hours long which may I add I never thought I would be able to complete due to my gag reflex once again I could recommend these lovely people to anyone and their customer service standards are second to none as they always go that extra mile and to add to luxury the girls now even greet at the door which feels like such a personalised special experience!!!

17 February 2026
Unprompted review
Yorkshire Dental Suite logo

Reply from Yorkshire Dental Suite

Thank you for your lovely feedback. We’re so pleased to hear that your veneer preparation appointment at our Wakefield practice was such a positive and relaxed experience. It’s wonderful to know that Daisy, Amy, Tom, Dr Sia, and Jen helped put you at ease, especially with your concerns, and made the appointment feel personalised and comfortable throughout. We really appreciate your kind words and recommendation.

– Yorkshire Dental Suite 🦷

Rated 5 out of 5 stars

Was an amazing experience from the…

Was an amazing experience from the moment I walked in. The front of house were amazing and very welcoming. The dentist did a great job with my tooth and got me out of pain instantly.

17 February 2026
Unprompted review
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Reply from Yorkshire Dental Suite

Thank you for your lovely feedback. We’re so pleased to hear you had an amazing experience from the moment you arrived, and that our front of house team made you feel welcome. We’re glad the dentist was able to relieve your pain quickly and take great care of you.

– Yorkshire Dental Suite 🦷

Rated 5 out of 5 stars

Professional throughout,

I would like to thank Dr Mostafa, and Taylor adcock at the York practice, my experience visiting this dentist was always welcoming and professional. And the treatment I received was definitely better than I expected, I would recommend to everyone

14 February 2026
Unprompted review
Yorkshire Dental Suite logo

Reply from Yorkshire Dental Suite

Thank you for your lovely feedback. We’re so pleased to hear that Dr Mostafa and Taylor at our York practice made your experience welcoming and professional, and that your treatment exceeded your expectations. We really appreciate your recommendation.

– Yorkshire Dental Suite 🦷

Rated 1 out of 5 stars

I just can’t trust these people, I am still waiting on a refund.

I decided t go onto their dental plan paying 29.99 a month which was supposed to give me 2 checkups and cleans a year. I called up to make my first appointment and requested my local Oakwood practice and made the appointment. I did this well in advance so I could choose the date and time that suited me before I went away. A week before my appointment the called me to remind me of the appointment but they booked me in at the wrong practice. When I told them they had made a mistake to just about called me a liar and said I was mistaken. I was fuming at the way they spoke to me so I cancelled my dental plan and asked for a refund because I have totally lost all faith in them. After 3 phone calls and around 8 emails to them I am still waiting on my £120 refund. I am going to give them one more chance before I take steps to recover the funds legally.

12 February 2026
Unprompted review
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Reply from Yorkshire Dental Suite

Thank you for taking the time to share your experience. We’re sincerely sorry for the frustration and distress this situation has caused — this is not the standard of service we aim to provide. We apologise for the confusion around the appointment location and for how the matter was handled, and we understand why this led to a loss of confidence.

We would like to clarify that we have attempted to contact you directly to process and settle the refund, however we were unable to reach you at the time of the call. Please be assured this is being followed up as a priority, and we are committed to bringing this to a prompt and satisfactory resolution.

– Yorkshire Dental Suite 🦷

Rated 5 out of 5 stars

I visited YDS Wakefield for composite bonding

I visited YDS Wakefield for composite bonding and had a fantastic experience from the initial consultation through to the final result. The staff were all friendly and helpful. Ben was very knowledgeable and took the time to ensure I achieved the best possible results. I’m really pleased with the outcome and would highly recommend them.

11 February 2026
Unprompted review
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Reply from Yorkshire Dental Suite

Thank you for your lovely feedback. We’re so pleased to hear that you had a fantastic experience at our Wakefield practice and that Ben’s knowledge and care helped you achieve the best possible results. We really appreciate your recommendation and look forward to seeing you again.

– Yorkshire Dental Suite 🦷

Rated 5 out of 5 stars

Natural look achieved! ❤️

Having had composite veneers done by several different dentists. All of whom were not grasping my idea of wanting the full composite to look as natural as possible including shape. Size and the following of my natural tooth shape. Dr. Faris took his time, listened, explained and worked with me to achieve the results I wanted AND I GOT WHAT I WANTED! His dental nurse Khalise (apologies if this is spelt wrong) made me feel comfortable and the whole experience was great start to finish. Corey on reception was warm and welcoming and I couldn’t have asked for anything better. Thank you so much

9 February 2026
Unprompted review
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Reply from Yorkshire Dental Suite

Thank you for your lovely feedback. We’re so pleased to hear that Dr Faris took the time to listen, explain, and work with you to achieve the natural results you were looking for — and that you got exactly what you wanted. We’ll be sure to pass on your kind words to Khalise and Corey as well for making your experience comfortable and welcoming from start to finish.

– Yorkshire Dental Suite 🦷

Rated 1 out of 5 stars

Friendly staff, but poor experience

I had smilewhite treatment there in which the staff were very friendly and nice, can't fault them. There were logistical issues which as getting blocked I. The carpark by the dentists (York) and having waiting for them to finish treatment to be let out. I also took time from work to attend appointments to arrive and be told the appointment wasn't necessary. They could have called and told me this.
I requested photos of my treat ment in October and 4 months later I am still waiting. I just keep getting told they are waiting for a response from the dentist.

*** I replied to the reply below and sent an email with no response.

12 March 2025
Unprompted review
Yorkshire Dental Suite logo

Reply from Yorkshire Dental Suite

Thank you for your feedback. We’re sorry to hear about your experience and would really appreciate the opportunity to address your concerns. Please contact us directly so we can discuss this further and work toward a resolution.

ionie.harrison@yorkshiredentalsuite.co.uk

– Yorkshire Dental Suite 🦷

Rated 5 out of 5 stars

I have recently had my composite…

I have recently had my composite bonding re-done at YDS Wakefield - I am absolutely over the moon with my new teeth they are exactly what I wanted . Aisha listened to everything I said and I am so happy with them Thankyou to all staff for looking after me and my beautiful flowers x

5 February 2026
Unprompted review
Yorkshire Dental Suite logo

Reply from Yorkshire Dental Suite

Thank you for your lovely feedback. We’re so pleased to hear that you’re over the moon with your composite bonding results at our Wakefield practice and that Aisha delivered exactly what you wanted. We’re glad you felt well looked after by the whole team and enjoyed the flowers too.

– Yorkshire Dental Suite 🦷

Rated 5 out of 5 stars

I visited the Yorkshire Dental Suite in Hessle

I visited the Yorkshire Dental Suite in Hessle for teeth realignment initially in Feb 2025 and that whole experience was amazing. Today, I’ve had nano fill composite bonding of my front teeth. So say I’m absolutely blown away with the results is an understatement, I was so overwhelmed.
The team were warm, professional, and genuinely attentive from the moment I walked in. Everything was explained clearly, and I felt completely at ease throughout the appointment. The clinic itself is spotless and modern, and the level of care is exceptional. I left feeling confident and well looked after. I seriously wouldn’t hesitate to recommend them to anyone looking for high‑quality dental care.
Many Thanks, Marie Nicholson 😁

4 February 2026
Unprompted review
Yorkshire Dental Suite logo

Reply from Yorkshire Dental Suite

Thank you for your lovely feedback. We’re so pleased to hear that your experience at our Hessle practice, from your initial realignment to your nanofill bonding, has been so positive and that you’re blown away with the results. It’s wonderful to know the team made you feel at ease and well looked after throughout. We really appreciate your recommendation and kind words.

– Yorkshire Dental Suite 🦷

Rated 5 out of 5 stars

Friendly service made to feel…

Friendly service made to feel comfortable.

5 February 2026
Unprompted review
Yorkshire Dental Suite logo

Reply from Yorkshire Dental Suite

Thank you for your lovely feedback. We’re so pleased to hear that our friendly team made you feel comfortable during your visit.

– Yorkshire Dental Suite 🦷

Rated 5 out of 5 stars

Alignment journey

I came to Dr Khan with severely crowded teeth. I went to YDS to have my aligners fit by Dr Khan. Now after the treatment my teeth are perfectly straight and ive never felt more confident with my smile! Perfect experience all throughout!

4 February 2026
Unprompted review
Yorkshire Dental Suite logo

Reply from Yorkshire Dental Suite

Thank you for your lovely feedback. We’re so pleased to hear that Dr Khan and the team provided a perfect experience and that your aligner treatment has left you feeling confident with your beautifully straight smile. We really appreciate your kind words.

– Yorkshire Dental Suite 🦷

Rated 5 out of 5 stars

Excellent.

Seen on time. Excellent treatment. Efficient, friendly staff.

3 February 2026
Unprompted review
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Reply from Yorkshire Dental Suite

Thank you for your lovely feedback. We’re so pleased to hear you were seen on time and received excellent treatment from our efficient and friendly team.

– Yorkshire Dental Suite 🦷

Rated 5 out of 5 stars

Karen was amazing and really friendly…

Karen was amazing and really friendly and calm which made me feel at ease!

3 February 2026
Unprompted review
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Reply from Yorkshire Dental Suite

Thank you for your lovely feedback. We’re so pleased to hear that Karen was amazing and helped you feel at ease with her friendly and calm approach.

– Yorkshire Dental Suite 🦷

Rated 1 out of 5 stars

Quality

This is just an add on to my previous review on YDS, regards poor quality of my composite bonding.
I have contacted YDS customer complaint department several times, as per YDS advise but my issue still isn't solved .
In less than four months time I have spoken to three quality department representatives, which although very kind never came back with a solution to my issue, more there is a big turnover in that department as each person promising me solutions to my issue have left the business. The last time I have spoken to quality representative I was ensured that a solution to the issue will be provided, fast forward one month and yet aging silence from YDS side.
I have now decided to have an independent assessment performed which might lead to legal advise.

5 January 2026
Unprompted review
Yorkshire Dental Suite logo

Reply from Yorkshire Dental Suite

Thank you for your feedback. We’re sorry to hear about your experience. We appreciate you are working with our team to resolve this.

– Yorkshire Dental Suite 🦷

Rated 5 out of 5 stars

From the start I was so impressed with…

From the start I was so impressed with Nigel. He explained everything slowly, inspired so much confidence in me. The whole journey of implants have been amazing and that is down to the professionalism and knowledge from Nigel. Would highly recommend him. Also the staff are amazing friendly and caring and this means alot for a relaxing experience.

3 July 2025
Unprompted review
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Reply from Yorkshire Dental Suite

Thank you for your lovely feedback. We’re so pleased to hear that Nigel inspired confidence and explained everything clearly throughout your implant journey. It’s great to know his professionalism and knowledge, along with our friendly and caring team, helped create a relaxed experience for you. We really appreciate your recommendation.

– Yorkshire Dental Suite 🦷

Rated 5 out of 5 stars

First Class Experience

I honestly can’t recommend Yorkshire Dental Suite highly enough.
From the very first consultation, the experience was completely different to any dental visit I’d had before. The whole place feels calm, modern and welcoming — not clinical or intimidating at all. The team instantly put me at ease and took the time to really understand what I wanted, rather than pushing a “one size fits all” solution.
What I really appreciated was the honest, long-term approach. Before any cosmetic work was discussed, it was clear that my teeth needed to be properly aligned first. I went through 14 months of Invisalign, and throughout that time I was fully supported, kept informed, and never felt rushed. The plan was always about getting the right foundation, not just a quick fix — which gave me a lot of confidence in the process.
Dr Phil is exceptional. His attention to detail, honesty, and genuine passion for what he does is obvious from the moment you sit in the chair. He explained everything clearly, set realistic expectations, and made sure I was comfortable every step of the way. Nothing felt rushed, and I always felt listened to.
Once the Invisalign was complete, I then had 10 composite bonds done, and the results have genuinely exceeded my expectations. The teeth look completely natural — not fake, not overdone — just clean, balanced and exactly how I’d hoped they would look. The transformation has given me a huge confidence boost, and I find myself smiling without even thinking about it now, which is something I never used to do.
A special mention as well to the rest of the team, who were friendly, professional and supportive throughout. The whole experience felt relaxed and personal, right down to the small touches like the music and atmosphere during treatment.
If you’re considering cosmetic dental work and want results that are natural, expertly done and truly life-changing, I wouldn’t go anywhere else. Yorkshire Dental Suite are on another level.

10 February 2025
Unprompted review
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Reply from Yorkshire Dental Suite

Wow — thank you so much for such a detailed and glowing review! We’re absolutely thrilled to hear about your journey with us and that your experience exceeded expectations from start to finish. Dr Phil will be delighted to hear your kind words, and we’ll be sure to share your praise with the whole team.

It means a lot to us that you felt supported, listened to, and confident throughout your Invisalign and composite bonding treatments. Creating natural, long-lasting results while making every visit calm and welcoming is exactly what we aim for, and your feedback truly confirms that we’re achieving that. Most importantly, we’re overjoyed that your smile now gives you so much confidence and joy!

Thank you again for trusting us with your care — it’s wonderful to know you feel at home with Yorkshire Dental Suite.

– Yorkshire Dental Suite 🦷

Rated 5 out of 5 stars

3rd dentist I’ve seen in the past year

3rd dentist I’ve seen in the past year. 1st said 3 fillings urgent, second said no fillings focus on cleaning. Went to Yorkshire dental because it had great reviews I wanted somewhere closer and had great reviews. I couldn’t find it as not on a main road but when I did reception team was very professional & friendly, dentist wasn’t rushing, listened to my concerns and worries addressed any sensitivity which was just on 1 tooth I got the membership and had X-rays great consultation. Came away feeling very confidant with focus was on great dentistry 🤩 happy I found somewhere and loving the monthly payment plan.

23 January 2026
Unprompted review
Yorkshire Dental Suite logo

Reply from Yorkshire Dental Suite

Thank you so much for taking the time to share such a detailed review. We’re really pleased to hear that you felt listened to, reassured, and confident following your consultation with us. Our team takes pride in providing thorough, honest dentistry without rushing, so it’s great to know that came across. We’re also delighted you’re happy with the membership plan and felt well looked after by our reception team. Thank you for trusting us with your care — we’re very happy you’ve found your dental home with us.

– Yorkshire Dental Suite 🦷

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