Decided to buy a little bonsai tree for Mrs xmas present. It arrived on time and perfectly packaged. I'd seen some other sites where the trees that were sent out looked very little like the photo on-l... See more
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Review summary
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We were passing and popped in feeling a bit nervous as I have wanted a bonsai for so long but Paul was so welcoming, passionate and professional gave us a tour and talked us through his collection. Se... See more
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I have bought my first bonsai and am absolutely delighted with the service I have received. After making my choice and placing orders I was a little worried about it arriving after delivery but the... See more
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My mum was so happy with her bonsai. Beautiful healthy tree. Unfortunately, the pot had broken during transit. I emailed the company who swiftly responded, was very apologetic, and sent a new pot str... See more
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Company details
Written by the company
We sell Bonsai trees, pots, tools, soils and other accessories in the UK. We offer fast, free delivery on all UK orders. Wide variety of products from countries around the world, suiting different budgets and requirements.
Contact info
Brookfield Court, LS25 1NB, Leeds, United Kingdom
- 01133709066
- admin@yorkshirebonsai.co.uk
- yorkshirebonsai.co.uk
4.8
Excellent
716 reviews
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Replied to 100% of negative reviews
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Really nice Website that was easy to…
Really nice Website that was easy to navigate, and the products are gorgeous. So pleased with my little Bonsai pot and tray!
27 May 2026
Reply from Yorkshire Bonsai
Thank you so much, Rosemary.
We’re really pleased you found the website easy to use and that you’re happy with your new bonsai pot and tray. We hope they look lovely together!
The Team @ Yorkshire Bonsai
Beautiful tree and great customer service
Knowing nothing about bonsai, I asked questions and got real personalised help.
The Elm is beautiful. My partner (was his present) loves it. Hope we can help it thrive.
Would recommend Yorkshire Bonsai.
27 May 2026
Reply from Yorkshire Bonsai
Thank you so much, Sylvie.
We’re delighted the Elm made such a special gift and that your partner loves it. It was a pleasure helping with your questions, and we’re always here if you need any care advice along the way. Wishing you both lots of enjoyment watching it thrive!
The Team @ Yorkshire Bonsai
Absolutely amazing
Absolutely amazing. The packaging is superb plants are very well packed and protected. You get fantastic information about caring for your plants.
25 May 2026
Reply from Yorkshire Bonsai
Thank you so much for your wonderful review!
We’re delighted to hear you had such a positive experience with us. A lot of care goes into making sure each order arrives safely and with the right guidance to help customers feel confident caring for their plants, so your feedback really means a lot.
Thank you again for choosing us.
Kind regards,
the team @ Yorkshire Bonsai
Purchase was a gift
Purchase was a gift. Recipient " it's beautiful and I love it".
Service, packaging and a beautiful tree as promised.
25 May 2026
Reply from Yorkshire Bonsai
Thank you so much for your lovely review!
We’re really pleased to know the gift was so well received. It’s always special to be part of something thoughtful, and we’re delighted everything met your expectations.
Thank you again for choosing us.
Kind regards,
the team @ Yorkshire Bonsai
Pot is chipped
Pot is chipped in two places and tray is cracked. As pot was reduced no option to return. Apparently the small print says this is acceptable. Beware.
30 May 2026
Unprompted review
Reply from Yorkshire Bonsai
Thank you for your review.
We’re sorry to hear you were disappointed, however as explained when you contacted us, these pots were purchased from our clearance range at a reduced price. The product description clearly states that clearance pots are used items and may have cosmetic damage, small chips or imperfections, and that they are non-returnable.
We do appreciate your feedback, but the condition of these items was reflected in the reduced price and stated before purchase.
Kind regards,
the team @ Yorkshire Bonsai
Reply from Yorkshire Bonsai
Thank you so much for your lovely review!
We’re really pleased to hear you had a great experience with us. It means a lot to know our care and attention has come across, and we’ll be very happy to welcome you back again.
Kind regards,
the team @ Yorkshire Bonsai
delivered before final date,very well secured,soil still damp,beautiful lttle tree,well pleased.thankyou
doing what they are trained for,selling bonsai trees.keep up the good work.GOOD service,delivery, order sent at a reasonable speed.
27 May 2026
Unprompted review
Reply from Yorkshire Bonsai
Thank you so much for your kind review!
We’re really pleased to hear your tree arrived safely, ahead of schedule, and still nice and secure with the soil damp. It’s lovely to know you’re happy with your new bonsai and with the service.
We really appreciate your support and encouragement — thank you again for choosing us.
Kind regards,
the team @ Yorkshire Bonsai
Amazing - definitely would buy again
I ordered my boyfriend their Chinese Elm (Ulmus Parvifolia) Bonsai Tree, and it’s a lovely size, perfect for his window sill to allow the most sunlight. It was packaged beautifully, and completely tied down to the box, and when it was delivered it was in perfect condition. Would buy again, Great service and fast delivery.
6 May 2026
Unprompted review
Reply from Yorkshire Bonsai
Thank you so much for your lovely review 👍
We’re really pleased to hear the Chinese Elm arrived quickly, safely and in perfect condition. It’s great to know it was just the right size for your boyfriend’s windowsill too — hopefully it will get plenty of light there and settle in beautifully.
We really appreciate your kind words and would be delighted to help again in future.
Kind regards,
The Team at Yorkshire Bonsai
1st class and frinedly advice
I called the other day for advice in caring properly for my 10 year old Chinese Elm, a beautiful tree made all the more important as was a most thoughtful gift made to me by my wife.
Turns out that I'm not going far wrong, but I was really fortunate to speak with Paul who was so thoughtful, understanding and generous with his time and knowledge, and who gave me the tweaks I need to make in order to let the tree be at it's best.
In the modern day, it's really refreshing to get such passionate and tailored customer care direct from the experts, and without negotiating forms, chat bots and endless wait times.
I'm much more confident now in caring for my Bonsai and keeping it in the fine shape it arrived in from such a wonderful company.
I've no hesitation in recommending Yorkshire Bonsai, and wish everybody all the best there.
To Paul, you're a gentleman, thank you for your patience and kind advice.
All the best,
Steve K, Liverpool.
8 May 2026
Unprompted review
Reply from Yorkshire Bonsai
Thank you so much for such a wonderful and thoughtful review, Steve.
We’re really pleased to hear that Paul was able to help and give you the reassurance and guidance you needed. A 10 year old Chinese Elm is a very special gift, so it’s lovely to know you’re feeling more confident caring for it and keeping it looking its best.
We’ll make sure your kind words are passed on to Paul — he’ll be absolutely delighted to read them.
Thank you again for your recommendation and support. We really do appreciate it.
Kind regards,
The Team at Yorkshire Bonsai
Very very happy with my new Bonsai pot
Very very happy with my new Bonsai pot. Arrived an hour ago, well packaged and now my oak tree - which I grew from seed, has now been moved into a bigger pot. Highly recommended company. 👍🏼
8 May 2026
Unprompted review
Reply from Yorkshire Bonsai
Thank you so much for your lovely review 👍
We’re really pleased to hear you’re happy with your new bonsai pot and that it arrived safely and well packaged. It sounds like your oak tree has found a lovely new home, especially as you’ve grown it from seed.
We really appreciate your recommendation and support.
Kind regards,
The Team at Yorkshire Bonsai
Can't fault anything from Yorkshire…
Can't fault anything from Yorkshire Bonsai. Unlike bonsai direct.
25 March 2026
Reply from Yorkshire Bonsai
Thank you so much for your kind review 👍
We’re really pleased to hear you’ve been happy with everything from Yorkshire Bonsai. We really appreciate your support and hope you continue to enjoy your bonsai.
Kind regards,
The Team at Yorkshire Bonsai
The Chinese pepper tree is great
The Chinese pepper tree arrived very quickly, well packed & secure. The compost was still damp.
After a couple of weeks it is healthy in its nice bonsai pot that it was despatched in .
The tree is as described
26 April 2026
Reply from Yorkshire Bonsai
Thank you so much for your lovely review 👍
We’re really pleased to hear your Chinese Pepper tree arrived quickly, securely packed and in good condition. It’s great to know it has settled in well after a couple of weeks and that you’re happy with both the tree and the pot.
We really appreciate your order and hope you continue to enjoy your bonsai.
Kind regards,
The Team at Yorkshire Bonsai
Excellent service beautiful product…
Excellent service beautiful product excellent packaging. Would use you again
26 April 2026
Reply from Yorkshire Bonsai
Thank you so much for your kind review 👍
We’re really pleased to hear you were happy with the service, packaging and products. We really appreciate your support and hope you enjoy your bonsai.
Kind regards,
The Team at Yorkshire Bonsai
Reply from Yorkshire Bonsai
Thank you so much for your lovely review!
We’re really pleased to hear you were happy with the service, packaging and products. We always take great care to make sure everything arrives safely and promptly, so your feedback means a lot.
Thanks again for choosing us.
Kind regards,
the team @ Yorkshire Bonsai
Reply from Yorkshire Bonsai
Thank you so much for your lovely review 👍
We’re really pleased to hear everything arrived quickly, well wrapped and as advertised. We really appreciate your order and hope you enjoy your bonsai.
Kind regards,
The Team at Yorkshire Bonsai
Great tree well packed and very fast 👍
2 May 2026
Unprompted review
Reply from Yorkshire Bonsai
Thank you so much for your lovely review 👍
We’re really pleased to hear you’re happy with your tree and that it arrived quickly and safely. We really appreciate your order and hope you enjoy your new bonsai.
Kind regards,
The Team at Yorkshire Bonsai
I had problems with the bonsai plant…
I had problems with the bonsai plant pot but I had it replaced instantly, no ifs or buts I was helped
24 April 2026
Reply from Yorkshire Bonsai
Thank you for taking the time to leave a review.
We’re sorry there was an issue with the bonsai pot initially, but we’re really pleased we could get things resolved quickly for you. We always want to make sure our customers are looked after and that any problems are put right as smoothly as possible.
Thank you again for your support — it’s greatly appreciated, and we hope you’re now fully enjoying your bonsai 😊🌿
All the best,
The Yorkshire Bonsai Team 🌿
Reply from Yorkshire Bonsai
Thank you so much for your kind review.
We’re delighted to hear you’re happy with your tree and that it arrived quickly, safely, and well packaged. We put a lot of care into preparing each order, so it’s lovely to know that came across.
Thanks again for your support — we really appreciate it 😊🌿
All the best,
The Yorkshire Bonsai Team 🌿
Excellent service and quick delivery
Excellent service and quick delivery. The tree was everything I expected and more. I am a total novice when it comes to bonsai but I would definitely recommend them. They have everything you could possibly need to get started. I look forward to buying more from this company. Thank you
24 April 2026
Reply from Yorkshire Bonsai
Thank you so much for your lovely review — we really appreciate you taking the time to share your experience.
We’re delighted to hear your tree was everything you expected and more, and that it arrived quickly and safely. It’s especially nice to hear that you’d recommend us as a beginner to bonsai — we always try to make the hobby as welcoming and enjoyable as possible for people starting out.
We’re so pleased you found everything you needed to get started, and we’ll look forward to helping you grow your collection in the future 😊🌿
Thanks again for your support.
All the best,
The Yorkshire Bonsai Team 🌿
First class
Went there and met Paul,great bloke,and very knowledgeable and helpful, ended up buying 3 bonsia trees.
24 April 2026
Reply from Yorkshire Bonsai
Thank you so much for your great review — we really appreciate it.
It was lovely to welcome you to the nursery, and we’re so pleased to hear you had a good experience with Paul, he’ll be really happy to read this.
And ending up with three bonsai trees sounds like a very successful visit! 😊 We hope you enjoy them all, and if you ever need any help or advice along the way, we’re always here.
Thanks again for your support.
All the best,
Eve & The Yorkshire Bonsai Team 🌿
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