Decided to buy a little bonsai tree for Mrs xmas present. It arrived on time and perfectly packaged. I'd seen some other sites where the trees that were sent out looked very little like the photo on-l... See more
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Review summary
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We were passing and popped in feeling a bit nervous as I have wanted a bonsai for so long but Paul was so welcoming, passionate and professional gave us a tour and talked us through his collection. Se... See more
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I have bought my first bonsai and am absolutely delighted with the service I have received. After making my choice and placing orders I was a little worried about it arriving after delivery but the... See more
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My mum was so happy with her bonsai. Beautiful healthy tree. Unfortunately, the pot had broken during transit. I emailed the company who swiftly responded, was very apologetic, and sent a new pot str... See more
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Company details
Written by the company
We sell Bonsai trees, pots, tools, soils and other accessories in the UK. We offer fast, free delivery on all UK orders. Wide variety of products from countries around the world, suiting different budgets and requirements.
Contact info
Brookfield Court, LS25 1NB, Leeds, United Kingdom
- 01133709066
- admin@yorkshirebonsai.co.uk
- yorkshirebonsai.co.uk
4.8
Excellent
716 reviews
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Replied to 100% of negative reviews
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Thrilled to bits with my Ficus
Thrilled to bits with my Ficus. Great service, fab communication, many thanks 🙂🌳🌳
4 January 2025
Unprompted review
Reply from Yorkshire Bonsai
Massive thanks for taking the time to leave us a review :) we really appreciate your positive feedback.
Regards
Paul
Best for bonsai !
As always , have ordered before ,
Beautiful tree , carefully packaged and delivered as requested with information Thank you , recipient was very happy
27 December 2024
Reply from Yorkshire Bonsai
Thanks for taking the time to leave us a review, greatly appreciated :)
We're really pleased that you are happy with the service provided by us.
We hope you will continue to think of us for all your Bonsai needs.
Kindest regards
Paul
Fabulous Bonsai amazing Company
Fabulous Bonsai, fabulous family company!!
I purchased a Chinese Elm having researched many websites. This company felt personal rather than a wholesaler as many others seem to be. I wasn't disappointed. The tree arrived securely, on time and immaculate. It is a beautiful tree.
On the site they even have individual photos of the trees so you can choose the perfect shape for you!
The pre-sale and after sale care they have given me has been perfect. Always happy to chat and offer advice. They clearly LOVE Bonsai, that has to be the most important part.
Don't look anywhere else is my advice. Thanks so much.
20 December 2024
Unprompted review
Reply from Yorkshire Bonsai
Thanks for taking the time to leave us a review, we really appreciate your kind words. :-)
You're always welcome to pop us a line if we can offer any guidance etc. whilst your on your Bonsai journey.
Thanks and kindest regards
Paul
Fantastic service and a beautiful…
Fantastic service and a beautiful little bonsai. Delivery was great, well packaged and arrived safely. I highly recommend Yorkshire Bonsai and will definitely be ordering again. Thank You.
22 December 2024
Unprompted review
Reply from Yorkshire Bonsai
Thank you so much for your lovely feedback! I’m really glad to hear you’re happy with your bonsai and that it arrived safe and sound. Your recommendation means a lot, and I’ll be here whenever you’re ready to add to your collection.
Many thanks
Paul
Brilliant service!
Brilliant service!! Two bonsais just arrived for my son for Christmas and he’s delighted. They arrived on our chosen date and in perfect condition. Thanks hugely.
20 December 2024
Unprompted review
Reply from Yorkshire Bonsai
Thank you so much for your fantastic feedback! I'm so glad to hear your son is delighted with his bonsai's, and that everything arrived as planned and in perfect condition.
It’s great to be part of such a special gift, and we appreciate your support. 😀
You're always welcome to pop us a line if you need any guidance whilst on your bonsai journey.
Kind regards
Dan
I love this beautiful Bonsai Chinese…
I love this beautiful Bonsai Chinese Elm, amazing packaging!!!!!
Bought as a Christmas Present, but will also be ordering one for myself, perfectly cute perfection.
Comes with great instructions also.
15 December 2024
Unprompted review
Reply from Yorkshire Bonsai
Thank you so much for your lovely review! We're so happy to hear you love your Bonsai Chinese Elm and that it arrived in perfect condition. It’s great to know the instructions were helpful too!
Happy Bonsai journey. :)
Kind regards
Paul
I ordered a beautiful tree for my…
I ordered a beautiful tree for my daughter for Christmas. As I live abroad it was important I got it right as I couldn’t see the tree. Paul at Yorkshire Bonsai was so helpful through the whole process. I was sent a lot of pictures and given so much advice. The tree was delivered on the day it was promised the delivery was great the tree was in prefect condition as it was packed very well. Can’t recommend this company enough
15 December 2024
Unprompted review
Reply from Yorkshire Bonsai
Thank you so much for your wonderful feedback! I’m so glad I could help make the process easier for you, especially from abroad. It’s fantastic to hear the tree arrived safely and in perfect condition.
Your recommendation means the world to us, and we’re always here to assist you with any future orders.
Wishing you and your daughter many happy bonsai moments!
Kind regards
Paul
Fantastic service from Paul and his…
Fantastic service from Paul and his team. If you're reading this review, don't motorcycle 2 1/2 hours from Manchester on a Sunday to an Internet only store, you might not be as lucky as me. Fortunately, I was lucky and Paul helped me choose the perfect Secret Santa tree. So pleased. Many, many thanks Paul
15 December 2024
Unprompted review
Reply from Yorkshire Bonsai
Thank you so much for your kind words! I’m so glad you were happy with the Secret Santa tree, and I’m really pleased I could help you choose the perfect one. :-)
It was great meeting you, and I’m always here to assist with any future bonsai needs.
Wishing you all the best and many happy bonsai moments ahead!
Regards
Paul
I love these tiny trees so much!
Yorkshire Bonsai nurture and have for sale the most amazing, beautiful little trees. My Bonsai, and the accompanying tree-care items which I chose for it, arrived in perfect condition, the packaging was also really outstanding. It will be incredibly difficult when I have to give it away as a birthday gift in a few days - I love it so much! The shape and proportions are just gorgeous. The company's staff and ethos are a breath of fresh air and they are a pleasure to do business with. Thank you Yorkshire Bonsai, full marks for everything! Exceptionally great.
11 December 2024
Unprompted review
Reply from Yorkshire Bonsai
Thank you so much for your lovely and heartfelt review! We're thrilled to hear you love your bonsai and that everything arrived in perfect condition. It means a lot to us that you appreciate the care we put into our trees and service. :)
I’m sure the birthday recipient will love it just as much as you do!
It’s always a pleasure working with customers like you—thanks again for your support and kind words!
Regards
Dan
Fantastic service
Fantastic service, I have had the pleasure of receiving a few bonsai from Yorkshire bonsai. Would highly recommend this nursery.
11 December 2024
Unprompted review
Reply from Yorkshire Bonsai
Thank you so much for your great feedback! It’s always a pleasure to know our customers are happy with their bonsai.
We truly appreciate your recommendation and look forward to helping you again in the future. Happy bonsai growing!
Regards
Dan
Beautiful Bonsai Tree
Just received my bonsai tree. It’s so beautiful and came packed with such care to it wasn’t damaged in any way.
The order process was really easy and my delivery arrived on the day I asked for it.
10 December 2024
Unprompted review
Reply from Yorkshire Bonsai
Hello Marlene,
Thanks for taking the time to leave us a review, we really appreciate it.
It's our pleasure :)
You're always welcome to pop us a line if we can offer any guidance etc. whilst your on your Bonsai journey.
Hope you have a super Christmas!
Thanks and kindest regards,
Paul
Chinese Elm bonsai for 12 year grandson
My grandson asked for a bonsai tree for his 12th birthday. I had no idea what to get, but the website was really helpful. There was a description for every variety and an explanation of which variety would be suitable for beginners. That really helped, I bought a Chinese Elm in the end with a care kit. The bonsai arrived very well packaged and looked really healthy. My grandson is very happy with his present, but too early to say how the tree’s doing.
29 November 2024
Reply from Yorkshire Bonsai
Hello Usha, I hope all is well with you.
Thanks for taking the time to leave us such a lovely review, we really appreciate your positive feedback.
We're really pleased that your Grandson is happy with his Chinese Elm.
Please ask him to access the care guide to help him keep his tree healthy 🙏
He's always welcome to pop us a line if he needs any guidance whilst on his Bonsai journey:)
Thanks again & kindest,
Paul
Reply from Yorkshire Bonsai
Massive thanks for taking the time to leave us a review :) we really appreciate your positive feedback.
Kind regards
Dan
Beautiful plant
Beautiful plant. Beautiful packaging and all round fast delivery and what you see on the website is what you get. Love it. National Flower of Grenada bought in memory of my Dad. Very very pleased.
2 December 2024
Unprompted review
Reply from Yorkshire Bonsai
Thank you so much for your kind words. We're honored that you chose one of our plants in memory of your dad, and I’m so glad to hear everything arrived in perfect condition.
It means a lot to us that you’re happy with both the plant and the service.
Wishing you many special moments with your beautiful bonsai.
Kind regards
Dan
Excellent service…
just want to say how pleased I am with your service in selling me two Bonsai trees. They arrived safely and I really love them, they are so healthy and are in such good condition even having flowers on the Bougainvillea. They were packaged so well and from ordering them to them arriving your service was just the BEST !!. many thanks.
20 November 2024
Unprompted review
Really great experience ordering from…
Really great experience ordering from Yorkshire Bonsai. Delivery was quick and the tree was securely packed and in great condition. Dan has also been extremely helpful with advice and guidance throughout the process and put up with a lot of questions from me so I am thankful for that! Will be ordering again in the future I'm sure.
16 November 2024
Unprompted review
Reply from Yorkshire Bonsai
Thank you so much for your wonderful feedback! I'm so glad to hear you had a great experience and that I was able to assist you.
We’re always happy to help with any questions, and it’s fantastic to know you’re satisfied with your tree and the service. :)
We look forward to helping you again in the future.
Kind regards
Dan
A great company to deal with
A great company to deal with - quality and standard of products excellent; packing and delivery exactly as notified; customer service superb - quick responses to questions; nothing was too much trouble, even when I asked if I could change my order and have it delivered to two different addresses. Did everything it said on the tin!! Highly recommended.
20 November 2024
Unprompted review
Reply from Yorkshire Bonsai
Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience with both our products and customer service.
We always strive to make sure everything runs smoothly, and it’s great to know you were pleased with the process.
We really appreciate your recommendation and hope to see you again in the future!
Kind regards
Paul
Would definitely recommend this Company…
Would definitely recommend this Company excellent service from start to finish. Bonsai Tree arrived carefully packaged and just as I had ordered.
Customer service excellent too from Dan
19 November 2024
Tree arrived brilliantly packaged and…
Tree arrived brilliantly packaged and in perfect condition.
I have had a question since purchase and received really quick and informative response.
Would highly recommend this company
16 November 2024
Unprompted review
Beautiful trees
Beautiful trees. Very well packaged and delivered on the day I requested.
Would thoroughly recommend
16 November 2024
Unprompted review
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