Your Next Step Reviews 185

Alan was really personably and on hand, made a daunting first time buying experience overall easy peasy

I recently had the pleasure of working with Alan at Your Next Step to set up a remortgage, and I couldn't be more pleased with the experience. From start to finish, he demonstrated professionalism, efficiency, and a deep understanding of the mortgage industry.
Alan took the time to assess my current financial situation and understand my goals for remortgaging. He provided expert advice on the best options available to me, ensuring that I fully understood the terms and implications of each choice.

Throughout the process, communication was excellent. Alan kept me informed every step of the way, promptly responding to any questions or concerns I had. His attention to detail and proactive approach made the entire process smooth and hassle-free.

Thanks to Alan, I was able to secure a remortgage that not only met my immediate needs but also aligned with my long-term financial goals. I highly recommend Your Next Step services to anyone considering remortgaging. With their expertise and dedication, you can trust that you're in good hands.

If I could give YNS / Alan 10 stars I would!

I had a complex mortgage structure which Alan simplified and got the best possible deal on. His expertise was invaluable and it was a pleasure to deal with him. 10/10 and I will certainly be coming back to YNS in future!

We came into the market as very new to the whole UK mortgage system and it all seemed very daunting. However, Alan was very patient and helpful by answering all our questions and providing all the clarifications needed. He was very honest and thorough guiding us and providing realistic expectations and deadlines which he exceeded again and again.

We would definitely use his services again and recommend him to others. Thank you Your Next Step Mortgage for making the purchase of our first home a great experience!

Both Alan and Patrick went above and beyond to support us. They were helpful and nothing was ever too much to ask. I would highly recommend.

What a service we received from start to finish. I know we weren't the most straightforward clients, but Alan didn't make as feel like a nuisance, and no question was too silly (I'm sure we asked lots of silly questions). We would highly recommend Alan his knowledge is amazing and always kept us updated through the whole process. Going forward, we wouldn't use anyone else.

Very helpful and even though I had lots of questions, these were answered in a timely manner. Really friendly but professional service. Found YNS Mortgage to be very proactive too!

Great, wonderful service provided by Alan @ YNS, I couldn't be happier with all the process through getting our mortgage sorted. I would recommend them to anyone !

I can't recommend Your Next Step enough. Throughout the entire process Alan and Patrick have been informative, reassuring and incredibly professional. As a first time buyer the mortgage process is very intimidating but the team at Your Next Step made it feel much less so. From organising the agreement in principle, to the mortgage itself, to recommending solicitors, they have been fantastic from start to finish.

As a first time buyer I did not have a clue about anything!! & Alan has been there every step of the way helping and answering my silly questions! He has made this whole process less stressful for myself! Can’t thank him enough and will defo be recommending him to everyone.

We got in touch with Alan after having a negative experience with two other mortgage advisors.

He went above and beyond for each step of the process, prompt replies and clear explanations throughout and managed to find us a FAR better deal than the previous advisors had found us.

We’ll be recommending Alan to anyone looking for a hard-working advisor that truly cares about finding people the best deal he can.

Gary & Robyn

Alan MacKenzie was kind and informative from the beginning. His communication during the whole process was clear and concise. We felt reassured after questions we had, and took the worry out of the process. Highly recommend him. Thank you very much.

Can’t thank Alan enough for all his hard work, and absolutely no doubt recommend Alan and his company.

Alan Mackenzie worked very hard to get us our mortgage was amazing communication from start to finish ,thank you so much for everything

Alan was extremely helpful from the beginning of our enquiry to renew our mortgage. He did everything he could to get us the best deal available. I would highly recommend Alan to all family and friends.

Alan was most helpful from the minute we touched base all the way to conclusion if the mortgage offer. He was available when we needed his advice and nothing was too much trouble. He even sent through a link yo his own calculation tool which enables us to see how much our monthly payments were We would definitely recommend Alan and will be telling our friends and family if they need any of Alan's services in the future

We had excellent service from Alan from start to finish, and I can’t thank him enough. Took all the worry and stress out of arranging our new mortgage. I felt reassured every step of the way. Everything was communicated clearly and he responded quickly to any queries or concerns.
I would highly recommend Alan to anyone for advice and support with their mortgage!

Our mortgage adviser Alan MacKenzie made everything easy and straight forward. I felt reassured every step of the way that he was choosing the best products for me and it really took a lot of stress of myself. I would 100% recommend his services to anyone!

Alan has been fantastic. Always looking to do the best for his clients and really does go above and beyond. Can't thank him enough and what savings he has managed to get us! Thank you!

Alan was really helpful and contactable throughout the whole process. He communicated everything clearly and was able to get us a great deal on our mortgage.