I've been an agency customer of a variety YITH WordPress Plugins for over a decade. The Plugin support has always been fast and the very few tickets I had to create were resolved quickly. The tickets... See more
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Company details
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WE ARE THE WORLD’S LEADING INDEPENDENT COMPANY IN THE DEVELOPMENT OF WOOCOMMERCE PLUGINS
Contact info
Calle San Francisco, 63 Bajo derecha, 38001, Santa Cruz de Tenerife, Spain
- support@yithemes.com
- yithemes.com
Replied to 100% of negative reviews
Typically replies within 1 week
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Excellent support
Excellent support! I received a same-day response to my ticket, and the issue was resolved within hours.
Great customer service
Great plugins. Great support. Great team.
1. Fast service/support, they reply in less than 24h. Comprehensive solutions and recommendations. If it is something they can/is their responsibility to solve, usually they solve in 24h.
2. Always positive, it is a pleasure to collaborate with them.
3. They are interested in solving the situations and do their best.
4. Plugins have yearly subscription. For me it is important because they are not abandoned. The plugins are always updated and have comprehensive support. I prefer plugins with yearly subscription for these reasons.
5. Many other reasons.
Thank you!
This is a great company
This is a great company. Their code is solid and when I have had issues or needs they a have responded quickly with easy to implement solutions. I highly recommend them.
Had a problem and they were very fast…
Had a problem and they were very fast and helpful.
Excellent product, outstanding support
When I had a problem integrating the plugin with my Divi theme, support replied within 1 working day with a working solution. Highly recommend this filter - the modal mobile implementation is very, very slick.
1st class service
Anytime I facing an issue the service is fast an reliable and able to help me out and fixing the issue.
Every time I have some problems with my…
Every time I have some problems with my lack of knowledge of php and usage and others, YITH team always helped me with the best.
I love how they work and help me and others.
Thank you so much.
The most polished solutions with the…
The most polished solutions with the best support! :)
Very helpful
Yith always respond quickly to any issues, investigating individual circumstances and and providing solutions. You can rely on them to be helpful.
Excellent support and very fast…
Excellent support and very fast turnaround
Although we have had a few problems…
Although we have had a few problems with the plug in, they offer excellent customer service and super efficient at rectifing any issues. No complaints here - would highly recommend.
Excellent customer service
Excellent customer service. I had a minor issue with a plugin, created a support ticket, and it was resolved immediately and very courteously."
Plugins are working good
Plugins are working good. Good support. A bit pricey but you get what you pay for.
Solid WordPress Plugin Company
I've used YITH products for almost as long as I've used WordPress, and they've been great to work with. Their plugins are solid and when there are issues, they offer support with urgency. I really appreciate companies that act like a partner and YITH is one of those!
Using YITH for afew plug-in functions
Using YITH for afew plug-in functions. One that I most use is the add ons. Love the support team- they helped me customize afew features that I wanted to change.
Very happy with the company and with the plugins
Great product & service
I’ve used Yith Themes for a number of years. They are very professional, quick to respond to enquires and extremely helpful. I would recommend utilizing Yith Themes.
Best support
Stylish plugins with good customization options and superb support
I use several paid plugins by YITH to accentuate a woocommerce store -- waiting list for sold out products, save for later cart add on and I'm just starting to use advanced reviews. They are very stylish and have a good range of options and customizations. The YITH dashboard works well to manage all the settings, including the ability to send response emails automatically when certain conditions are met. When I've had any issues, their support has been fast to respond and help. I've made feature requests that have been added in an update and others that have been handled with snippets, so that's been awesome! :)
Quick response and very helpful to…
Quick response and very helpful to solve my issue. Thx
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