I've been an agency customer of a variety YITH WordPress Plugins for over a decade. The Plugin support has always been fast and the very few tickets I had to create were resolved quickly. The tickets... See more
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Company details
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WE ARE THE WORLD’S LEADING INDEPENDENT COMPANY IN THE DEVELOPMENT OF WOOCOMMERCE PLUGINS
Contact info
Calle San Francisco, 63 Bajo derecha, 38001, Santa Cruz de Tenerife, Spain
- support@yithemes.com
- yithemes.com
Replied to 100% of negative reviews
Typically replies within 1 week
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Excellent support and professional communication!
I am extremely satisfied with the support. The team responded to my request quickly, friendly and extremely professionally. Although the plugin was unfortunately not compatible with my theme, I was refunded the amount without any problems. The entire process was transparent and customer-oriented. I can only warmly recommend the service and would shop here again at any time. Thank you for the great support!
Fast and Good comunication
Fast and Good comunication. Recomended products are perfect. Also Support work wast and very good. Best quality.
Super service support!
Plugins are still in development, like everything in the world. But the service is great, they are willing to help. Even if you have like a user story or an epic/feature and if it is a general thing they will implement this!
Great company! Super service team
Amazing service
Amazing service. I faced an issue with a plugin, where some of the elements didn't appear correctly in another plugin. Yith's customer support were quick and efficient to solve the issue.
Efficient plugin. Complete and simple. Good support
I’ve been using it for a short time but so far everything has gone perfectly. Easy to configure, it integrates very well with Woocommerce. It facilitates subscription sales and adds many informative emails to the native Woo ones.
It also allows easy style and text modifications. The right and necessary functions to configure easily and quickly.
I’m talking about the paid version. If you’re going to sell seriously, you need the premium version of the plugin. And I recommend it.
Just one drawback. In the learning area, courses sales, it lacks native integrations and automations to communicate well with the most relevant plugins in the sector and that makes the sale a little less proactive.
In the rest of sectors, business models, product types, etc… The plugin is excellent. In e-learning it is also valid, but if you are going to sell courses, make sure first if this plugin is the most suitable or you need Woo’s own, because you can find surprises. It will simply make course sellers work a little harder or depend on third-party plugins and special developments. And depending on the course sales engine you use, the interaction with the other is greater.
But in everything else, for other types of stores and products… 10 points! And cheaper than its competition.
The support is very good. Fast and very willing to help.
Highly recommended.
So consistently great!
They were good the first time we asked for their support. They were great the second time. They've being better and better. This is what I really appreciate: they are CONSISTENTLY great in supporting you in the most critical situations with your site and their plugins.
Great customer service 👍
I used YITH for a year, and decided to cancel only because I don't have enough web traffic to warrant the expense. I didn't catch it in time for the renewal though, and had to reach out to customer support about the charge. They were SUPER helpful and quickly tended to my request.
I hope to be able to reinstall/purchase the plugin again in the future once my web traffic picks up!
TY YITH!
Great support
Great support. Perfect. Also helped us with some custom css 👍
Great plugins and support when things…
Great plugins and support when things go awry.
high quality support
high quality support, I am very satisfied with the support received
These guys are great
These guys are great, customer service is exceptional and products are always fantastic. Thanks again guys
Awesome support and software!
Awesome support and software. This is a good company. They really want to make it right. 👍🏻
Gave me a refund when they normay don't!
Gave me a refund when they normay don't!
YITH Product Add On plugin
YITH Product Add On plugin is just fantastic! and support has been amazing in developing it for our online store!
Easy to do business with- very…
Easy to do business with- very responsive.
Best Customer Service!!
Love their product and they have the best customer support of any plugin I have ever worked with. Truly exceptional!!
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