Would have been 5 star but I didn't know the shed was in 2 parts and they were delivered separately on different days for some reason, fortunately I was in to receive the second part. Very pleased... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Appliance (large air fryer) arrived well-packaged and on time. It is simple to use and generally makes life easier by meaning that we rarely need to use our large oven. However, its one negative poin... See more
Company replied
Order was delivered promptly. There was a problem when one of my items arrived in that a part was broken. Customer service was very quick to respond to my email and photos showing the damage and a rep... See more
Company replied
Order arrived very quickly and the delivery drivers unwrapped and assembled the sofa. The reason I only gave it 4 stars was because it is quite hard to sit on, otherwise the colour is exactly as the s... See more
Company replied
Company details
About Yimbly
Written by the company
YIMBLY | FIND IT, BUY IT, LOVE IT
Our range spans from furniture, home and garden essentials, to pets, electricals, and more. We've carefully curated our high-quality products to offer the best value for you.
Our mission is to relentlessly pursue the best products for you. Our goal? To be that one-stop destination that prioritises your time, cherishes your investment, and earns your trust.
We've carved a niche as a shopping experience that puts customer trust at its forefront, offers a wide variety of consumer friendly products, and uplifts the genuine voices of our dedicated community. We seek to be the anchor point for consumers who prize quality, authenticity, and an enlightened shopping journey.
Free Delivery On Orders Over £50
Written by the company
- Next Day Delivery also available
- All items purchased with us are sent to you by our carefully selected trusted Yimbly partners, orders over £50 are delivered free. For orders under £50 the delivery cost is £2.99.
Free 30 Days Returns Policy
If you're not entirely happy then just return it
We do not charge you a restocking fee so it is free of charge to return the product(s) to us, all you would be required to do is cover the cost of the return shipping unless the item is faulty or damaged.
Contact info
One Canada Square, E14 5AP, London, United Kingdom
- 0161 444 9879
- support@yimbly.com
- yimbly.com
4.1
Great
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sun shade.saw the gazebo in the daress…
We saw the gazebo in the daily express it was just what we were looking for and the price was good, it arrived a few days later. We started putting it together early the next day and apart from me not reading the instructions properly all went well. We are very pleased with the finished unit it looks good and is well maid. I would not hesitate to order from Yimbly again.
1 May 2026
Reply from Yimbly
We are so pleased to hear you are happy with your gazebo and that the assembly went smoothly! We truly appreciate your kind words and positive feedback. We look forward to assisting you again.
Item has not arrived.
24 April 2026
Reply from Yimbly
Hello, I can see your order was delivered on 27th April https://www.evri.com/track/parcel/H04AQA0005544041/details. Please reach out to our support team, support@yimbly.com, and a member of the team will assist you further. We also recommend reaching out to Evri to open an investigation.
Forgotten what I ordered
Can’t remember what I ordered but whatever it was, it came in great condition and on time.
1 May 2026
Reply from Yimbly
We are so glad your order arrived in great condition and on time! We appreciate your positive feedback.
Absolutely incredible customer service…
Absolutely incredible customer service at this company. They dealt with my issue immediately and were very helpful and polite. Great product and price. 5 stars 🌟 Keep up the good work!
24 April 2026
Reply from Yimbly
We truly appreciate your kind words! We're so glad we could resolve your issue quickly and that you're happy with our product and service. Thank you for your support!
Reply from Yimbly
We are delighted to hear you had such a superb experience with your recent Yimbly order! Delivering quality and efficiency is what we aim for, and your feedback is genuinely appreciated. Thank you for choosing Yimbly.
Absolutely delighted with this little…
Absolutely delighted with this little shed, well worth the money. Quite easy to assemble, big boys or girls meccano. Instructions recommend two people to work on this, but I managed on my own and I am in the 75th year of my age so it's not too difficult.
Comments by Store Owner on Review by Store Owner on Wed May 06 2026
Store Owner
Thank you so much for sharing your wonderful experience! It is fantastic to hear that you found the assembly manageable and enjoyed the process, even taking it on as a solo project. We are thrilled that you are pleased with the quality and value of your new shed. Your story is truly inspiring, and we hope you enjoy the extra storage space for many years to come.
24 April 2026
Reply from Yimbly
Thank you so much for sharing your wonderful experience. We are absolutely thrilled to hear that you are delighted with your new shed and found it to be excellent value. It is truly impressive that you tackled the assembly solo—it sounds like you have quite the knack for it! Your story is an inspiration to our community, proving that age is just a number when it comes to a successful DIY project. We hope you enjoy the extra storage space for many years to come.
Reply from Yimbly
Thank you for sharing your feedback with us. We are sorry to hear that the size of the plug plants was not what you expected. We aim to provide clear descriptions for all our greenery, and we appreciate you bringing this to our attention. If you would like us to look into this further for you, please do reach out to our team at support@yimbly.com so we can assist.
The Yimbly Team
Great website along with great prices…
Great website along with great prices Fantastic communication with speedy delivery.
23 April 2026
Reply from Yimbly
Thank you so much for your fantastic review! We are delighted to hear that you enjoyed navigating our website and found our prices to be competitive. Clear communication and speedy delivery are top priorities for us, so it is wonderful to know we met your expectations. We look forward to your next visit!
The Yimbly Team
Not a happy bunny
Not a happy bunny, purchased an item and paid for on Monday 12th may today Thursday 14. May , no communication , no tracking, no responses , no item received.
14 May 2026
Unprompted review
Reply from Yimbly
Thank you for getting in touch, and I am very sorry to hear that you have not yet received your order or any updates regarding its status. I understand how disappointing it is to be waiting for an item without clear communication on when it will arrive.
I have looked into this for you and can see that your order was placed on Monday 12th May. I would like to investigate exactly what has caused this delay and ensure we get your items to you as quickly as possible.
Please contact our dedicated team at support@yimbly.com so we can prioritise a resolution for you. We are committed to taking full ownership of this situation and providing you with a fact-based update on your delivery immediately.
First parcel sent no problems quick…
First parcel sent no problems quick delivery second parcel a different delivery company., make big promises but don't deliver on or near time but happy with yimblys handling of my complaint. And parcel arrived on date after they sorted it. Also for my bother with it all have promised a £5 refund which I hope to receive asap
30 April 2026
Reply from Yimbly
Hello Evelyn,
Thanks for the balanced feedback. We’re glad your first parcel arrived quickly and that our team got the second one delivered after the hiccup with the alternate courier. We’re sorry for the delay and mixed communication—that’s not the standard we expect from our partners. Regarding the £5 goodwill refund, if you don’t see it within 3–5 business days, please DM us your order number and preferred contact info so we can confirm and fast-track it. We appreciate your patience and the chance to make this right.
Yimbly Customer Service Team
Poor customer service
Poor customer service. Bad communication - wouldn’t recommend nor buy from again.
30 April 2026
Reply from Yimbly
Hello Jean,
We’re sorry to hear about your experience with our service and communication.
This isn’t the standard we aim for at Yimbly.
Please contact us at support@yimbly.com with any concerns.
Yimbly Customer Service Team
Table and six chairs
Beautiful set but tricky to set up ie...screws hard to put in chairs table easier..because so close to Rattan.Took couple days .Delivery quick and my emails were answered quickly
9 May 2026
Reply from Yimbly
Thank you for sharing your experience with us! We are delighted to hear that you find your new set beautiful and that our delivery and support teams were able to assist you promptly.
We appreciate your honest feedback regarding the assembly process. While we are pleased the table was straightforward, we understand that the intricate rattan design can occasionally make accessing the screw points on the chairs a bit more of a challenge. Your insights are incredibly helpful as we look for ways to improve the setup experience for all our customers.
It is wonderful to know the final result was worth the effort. We hope you enjoy many relaxing moments with your new furniture!
Lovely bundle of plants for the border
good information on the plants and with any replacements due to lack of availability in the order ,speed of delivery and quality of the plants when they arrived
30 April 2026
Reply from Yimbly
Thank you so much for your feedback! We are delighted to hear that you found the information regarding our plants helpful and that you were pleased with the quality upon arrival. We aim to provide a swift delivery service and ensure our greenery is in top condition for its new home. If a replacement was necessary due to availability, we hope it has settled in perfectly. We look forward to helping you grow your collection again soon!
The Yimbly Team
The shed looked good on the website...
The shed looked good on the website...
However, the instructions are awful. My neighbours heard swear words they never knew existed while I was building this.
30 April 2026
Reply from Yimbly
Thank you for your feedback. We are glad to hear you like the look of the shed, but we are genuinely sorry that the assembly process was so frustrating for you and your neighbours! We aim for our products to be as straightforward to build as they are good-looking. Please reach out to us at support@yimbly.com so we can pass your comments on and see how we can best support you with this purchase.
The Yimbly Team
Excellent service great product
Really quick turnaround on a damaged in delivery product and the parasol base is high quality looks lovely
22 April 2026
Reply from Yimbly
Thank you for sharing your experience! We are delighted to hear that you are pleased with the high quality and appearance of your new parasol base. It is wonderful to know that we could resolve the delivery issue so swiftly for you. We always aim to ensure your items arrive in perfect condition and are glad we could help. Enjoy your garden!
Reply from Yimbly
Thank you so much for your kind words! We are delighted to hear that you found our service reliable and that the product met your expectations. Providing an authentic experience is very important to us, and it is wonderful to know we hit the mark for you. We look forward to welcoming you back again soon.
The Yimbly Team
Excellent service
Excellent service I was kept informed every step of the way and delivered on time.
29 April 2026
Reply from Yimbly
Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed such excellent service and that our communication kept you well-informed throughout the process. Delivering your order on time is always our goal, and we are glad we could make this a seamless experience for you. We look forward to seeing you again soon!
The Yimbly Team
Bamboo Rocker
Speedy delivery and well packaged item, tracking available all the way.
Beautiful outdoor rocking chair with lots of features and sturdily made.
A very stylish item and looking forward to using in the sunshine..
28 April 2026
Reply from Yimbly
Thank you so much for your lovely feedback! We are absolutely thrilled to hear that your outdoor rocking chair arrived promptly and safely. It is wonderful to know that the tracking kept you informed every step of the way, and we are glad you are pleased with the quality and style of your new chair. We hope you enjoy many relaxing hours in the sunshine with it.
Not rust proof
With the table and chairs that I purchased already they have started showing signs of rust when they are advertised as rust proof
22 April 2026
Reply from Yimbly
We appreciate you sharing your feedback. It is disappointing to hear about the issues you are experiencing with your garden set. To ensure we can resolve this for you as quickly as possible, please email us at support@yimbly.com. Our team is ready to investigate why this has occurred and help get this sorted.
Very pleased with our patio table
Very pleased with our patio table, good quality and very good price. Delivery time was exceptional. Highly recommend.
28 April 2026
Reply from Yimbly
We're happy to hear that you are pleased with your patio table! We're glad the quality and price met your expectations, and the delivery was exceptional. Thank you for your recommendation!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.